Acer Aspire 5020 driver and firmware
Drivers and firmware downloads for this Acer Computers item
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Aspire 5020 Service Guide - Page 1
Aspire 3020/5020 Series
Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Aspire 5020 Service Guide - Page 2
Revision History
Please refer to the table below for the updates made on Aspire 3020/5020 service guide.
Date
Chapter
Updates
II
Aspire 5020 Service Guide - Page 3
... in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or...
Aspire 5020 Service Guide - Page 37
... on primary IDE master. This field displays the mofel name of devices installed on secondary IDE master. The hard disk drive or optical drive model name is automatically detected by the system. This field shows the serial number of devices installed on secondary IDE master. Displays system BIOS version. This field displays the VGA firmware version of the system. This field shows the keyboard...
Aspire 5020 Service Guide - Page 48
... conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI...
Aspire 5020 Service Guide - Page 64
... instructions in the message window. If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive...
Aspire 5020 Service Guide - Page 65
... to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each...
Aspire 5020 Service Guide - Page 67
... Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer...
Aspire 5020 Service Guide - Page 77
...size.
Action in Sequence
Enter BIOS Setup Utility to execute "Load Default Settings, then reboot system. DIMM System board
Speaker-Related Symptoms
Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
Internal speakers make noise or emit no sound.
Audio driver Speaker System board
Speaker System board
Action in Sequence
Power Management-Related Symptoms
Symptom...
Aspire 5020 Service Guide - Page 78
...
Reconnect hard disk/CD-ROM drives. Hard disk connection board System board
Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems.
Serial or parallel port device problems.
Action in Sequence
Enter BIOS Setup Utility to execute "Load Default Settings", then reboot...
Aspire 5020 User's Guide - Page 3
... User's Guide will run the Acrobat Reader setup program first. Follow the instructions on the screen to complete the installation. For instructions on how to use Adobe Acrobat Reader, access the Help and Support menu.
Basic care and tips for using your computer
Turning your computer on and off
To turn on the computer, simply press and release the power button below...
Aspire 5020 User's Guide - Page 8
...
Expanding through options
45
Connectivity options
45
Fax/data modem
45
Built-in network feature
46
Fast Infrared
46
Universal Serial Bus (USB)
47
IEEE 1394 port
47
PC Card slot
48
BIOS utility
49
Boot sequence
49
Enable disk-to-disk recovery
50
Password
50
Using software
50
Playing DVD movies
50
Power management
51
Acer eRecovery
52
Create backup
52
Restore from...
Aspire 5020 User's Guide - Page 16
...
Platform
System memory Display and graphics
Microsoft® Windows® XP Home Edition Microsoft® Windows® XP Professional Microsoft® Windows® XP Media Center Edition 2005 Microsoft® Windows® XP Professional x64 Edition Microsoft® Windows® XP Home Edition N Microsoft® Windows® XP Professional Edition N Aspire 3020 Series
• Mobile AMD...
Aspire 5020 User's Guide - Page 33
... on the optical drive. Simply insert the tip of a pen or paperclip and push to eject the tray.
The keyboard does not respond.
Try attaching an external keyboard to a USB 2.0 port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.
The infrared port does not...
Aspire 5020 User's Guide - Page 34
... communication software (e.g. HyperTerminal), you need to set up your location: 1 Click on Start, Settings, Control Panel. 2 Double-click on Modems. 3 Click on Dialing Properties and begin setting up your location. Refer to the Windows manual.
Note: Please note, on first booting your notebook, that you can skip the Internet Connection setup, as it is not necessary to complete the installation of...
Aspire 5020 User's Guide - Page 60
....
Password
To set a password on boot, activate the BIOS utility, then select Security from the categories listed at the top of the screen. Find Password on boot: and use the and keys to enable this feature.
Using software
Playing DVD movies
When the DVD drive module is installed in the optical drive bay, you can play DVD movies on your computer...
Aspire 5020 User's Guide - Page 62
... the Acer eRecovery window, select Recovery settings and click Next. 5 In the Recovery settings window, select Backup snapshot image and
click Next. 6 Select the backup method.
a Use Backup to HDD to store the backup disk image on drive D:. b Backup to optical device to store the backup image on CD or DVD. 7 After choosing the backup method, click Next. Follow the instructions on...
Aspire 5020 User's Guide - Page 63
... the Acer eRecovery window, select Recovery settings and click Next. 5 In the Recovery settings window, select Burn image to disk and click Next. 6 In the Burn image to disk window, select 01. Factory default image and
click Next. 7 Follow the instructions on screen to complete the process.
Re-install bundled software without CD
Acer eRecovery stores pre-loaded software internally for easy driver...
Aspire 5020 User's Guide - Page 64
... desired driver/application and follow the instructions on screen to re-install.
At first launch, Acer eRecovery prepares all the needed software and may take few seconds to bring up the software content window.
Change password
Acer eRecovery and Acer disk-to-disk recovery are protected by a password that can be changed by the user. Follow the steps below to change the password in Acer eRecovery...
Aspire 5020 User's Guide - Page 80
... caring for v
BIOS utility 49 brightness
hotkeys 15
C
caps lock 13 on indicator 9
care AC adapter iv battery pack v computer iv
CD-ROM ejecting 17 ejecting manually 23 troubleshooting 23
cleaning computer v
computer bringing to meetings 40 caring for iv cleaning v disconnecting 39 features 1, 20 indicators 9 keyboards 13 moving around 39 on indicator 2, 9 security 43 setting up a home...