Acer Aspire 5500 driver and firmware
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Aspire 5500Z Service Guide - Page 1
Aspire 5500Z Series
Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Aspire 5500Z Service Guide - Page 2
Revision History
Please refer to the table below for the updates made on Aspire 5500Z service guide.
Date
Chapter
Updates
II
Aspire 5500Z Service Guide - Page 9
..., supporting Acer SignalUp wireless technology
T Intel® 915GM/PM+Intel ICH6-M (Mobile Intel 82801FB)
T 256/512 MB of DDR2 400/533 MHz memory, upgradeable to 2 GB using two soDIMM modules (dual-channel support)
Display
T
T T
T
T T T T
14.1 WXGA Acer CrystalBriteTM color TFT LCD, 1280 x 800 resolution, 16:10 viewing ratio, supporting simultaneous multi-window viewing on dual displays via Acer...
Aspire 5500Z Service Guide - Page 39
... This field displays the BIOS version of the system. This field shows the VGA firmware version of the system. This field shows the model name of HDD installed on primary IDE master. This field displays the serial number of HDD installed on primary IDE master. This field displays the mofel name of devices installed on secondary IDE master. The hard disk drive or optical drive model name...
Aspire 5500Z Service Guide - Page 43
... screen contains parameters involving your hardware devices. It also provides advanced settings of the system.
Insyde Software SCU
Main
Advanced
Infrared Port (FIR)
May 20, 2005 5:40:09 AM
Security
Boot
Exit
Infrared Port(FIR
Max. Graphics Memory ˇLegacy USB Support
-----FIR I/O settings--(˙) Disabled ( ) Enabled
-Mode Setting for IRDA( ) Normal (16550) ( ) IrDA (HPSIR...
Aspire 5500Z Service Guide - Page 47
... conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI...
Aspire 5500Z Service Guide - Page 64
... instructions in the message window. If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive...
Aspire 5500Z Service Guide - Page 65
... to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each...
Aspire 5500Z Service Guide - Page 67
... Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer...
Aspire 5500Z Service Guide - Page 75
...size.
Action in Sequence
Enter BIOS Setup Utility to execute "Load Default Settings, then reboot system. DIMM System board
Speaker-Related Symptoms
Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
Internal speakers make noise or emit no sound.
Audio driver Speaker System board
Speaker System board
Action in Sequence
Power Management-Related Symptoms
Symptom...
Aspire 5500Z Service Guide - Page 76
...
Reconnect hard disk/CD-ROM drives. Hard disk connection board System board
Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems.
Serial or parallel port device problems.
Action in Sequence
Enter BIOS Setup Utility to execute "Load Default Settings", then reboot...
Aspire 5500Z User's Guide - EN - Page 9
... passwords
53
Entering passwords
54
Setting passwords
54
Expanding through options
55
Connectivity options
55
Fax/data modem
55
Built-in network feature
56
Universal Serial Bus (USB)
56
PC Card slot
57
Installing memory
57
BIOS utility
59
Boot sequence
59
Enable disk-to-disk recovery
59
Password
59
Using software
60
Playing DVD movies
60
Power management
61
Acer...
Aspire 5500Z User's Guide - EN - Page 28
...; PRO/Wireless 2200BG network
connection (dual-band 802.11b/g) Wi-Fi CERTIFIED™ solution, supporting Acer SignalUp™ wireless technology
256/512 MB of DDR2 400/533 MHz memory, upgradeable to 2 GB using two soDIMM modules (dual-channel support)
• 14.1" WXGA Acer CrystalBrite™ color TFT LCD, 1280 x
800 pixel resolution, 16:10 viewing ratio, supporting simultaneous multi-window...
Aspire 5500Z User's Guide - EN - Page 43
... on the Norton AntiVirus Icon on the desktop or click on the Start menu in the Windows taskbar, highlight Programs, and select Norton AntiVirus. 2 In the Norton AntiVirus main window, click Scan for Viruses.
3 In the Scan for Viruses panel, click Scan My Computer. 4 Under Actions, click Scan. 5 When the scan is complete, a scan summary appears. Click Finished. You can...
Aspire 5500Z User's Guide - EN - Page 45
... the tray. (If your computer's optical drive is a slot-load model, it will not have an eject hole.)
The keyboard does not respond.
Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.
The infrared port does not work.
Check...
Aspire 5500Z User's Guide - EN - Page 46
... software (e.g. HyperTerminal), you need to set up your location: 1 Click on Start, Settings, Control Panel. 2 Double-click on Phone and Modem Options. 3 Click on Dialing Rules and begin setting up your location. Refer to the Windows manual.
Note: Please note, on first booting your notebook, that you can skip the Internet Connection setup, as it is not necessary to complete the installation...
Aspire 5500Z User's Guide - EN - Page 72
English
60
Using software
Playing DVD movies
When the DVD drive module is installed in the optical drive bay, you can play DVD movies on your computer. 1 Eject the DVD tray and insert a DVD movie disk; then close the DVD tray.
Important! When you launch the DVD player for the first time, the program asks you to enter the...
Aspire 5500Z User's Guide - EN - Page 73
... CD 4 Re-install bundled software without CD 5 Change Acer eRecovery Management password This chapter will guide you through each process.
Note: This feature is only available on certain models. For systems that do not have a built-in optical disk burner, plug in an external USB or IEEE 1394-compatible optical disk burner before entering Acer eRecovery Management for optical disk-related tasks.
Aspire 5500Z User's Guide - EN - Page 75
... window, select Recovery settings and
click Next. 5 In the Recovery settings window, select Burn image to disk and click Next. 6 In the Burn image to disk window, select 01. Factory default image and
click Next. 7 Follow the instructions on screen to complete the process.
Re-install bundled software without CD
Acer eRecovery Management stores pre-loaded software internally for easy driver...
Aspire 5500Z User's Guide - EN - Page 91
... 26
F
FAQ. See frequently-asked questions frequently-asked questions 32 front view 12
H
Hibernation mode hotkey 25
hotkeys 24
K
keyboard 23 embedded numeric keypad 23 hotkeys 24 lock keys 23 troubleshooting 33 Windows keys 24
L
left view 12
M
media access on indicator 19
memory installing 57- 58
messages error 65
modem 55
N
network 56 Notebook Manager
hotkey 25...