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Ferrari 3000 Service Guide - Page 1
Acer Ferrari 3000 Series
Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PART NO.: VD.FR1V7.001
PRINTED IN TAIWAN
Ferrari 3000 Service Guide - Page 2
Revision History
Please refer to the table below for the updates made on Ferrari 3000 service guide.
Date 2003/11/17
Chapter Chapter 4
Add POST codes
Updates
II
Ferrari 3000 Service Guide - Page 3
... in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or...
Ferrari 3000 Service Guide - Page 4
... this manual:
SCREEN MESSAGES
Denotes actual messages that appear on screen.
NOTE WARNING CAUTION IMPORTANT
Gives bits and pieces of additional information related to the current topic.
Alerts you to any damage that might result from doing or not doing specific actions.
Gives precautionary measures to avoid possible hardware or software problems...
Ferrari 3000 Service Guide - Page 7
... 43
BIOS Flash Utility 44 System Diagnostic Diskette 44
Chapter 3 Machine Disassembly and Replacement
45
General Information 46 Before You Begin 46
Disassembly Procedure Flowchart 47 Removing the Battery Pack 50 Removing the Optical Module/HDD Module/ Wireless Lan Card and LCD module 51
Removing the Optical Module 51 Removing the HDD Module 51 Removing the Wireless LAN Card 51...
Ferrari 3000 Service Guide - Page 8
... the HDD Module 59 Disassembling the Optical Drive Module 59
Chapter 4 Troubleshooting
61
System Check Procedures 62 External Diskette Drive Check 62 External CD-ROM Drive Check 62 Keyboard or Auxiliary Input Device Check 62 Memory check 63 Power System Check 63 Touchpad check 64
Power-On Self-Test (POST) Error Message 65 Index of Error Messages 66 POST Codes 68...
Ferrari 3000 Service Guide - Page 9
...in optical drive (DVD dual) 15.0" TFT SXGA+ (1400x1050 resolution) panel Audio input and output jacks
Connectivity T High-speed fax/data modem port T Ethernet/Fast Ethernet port T Fast infrared wireless communication T Four USB 2.0 (Universal Serial Bus) ports T IEEE 1394 port T Invilink 802.11g wireless LAN (manufacturing optional) T Bluetooth ready (manufacturing optional) T SD/MMC/SM/MS memory...
Ferrari 3000 Service Guide - Page 10
...-key Windows keyboard T Sleek, smooth and stylish design T Acer FinTouch full-sized curved keyboard T Ergonomically-centered touchpad pointing device with four-way scroll button
Expansion
T T
One type II CardBus PC Card slot Upgradeable memory
I/O Ports
T T T T T T T T T T T T T T
One Card bus type II slot One RJ-11 jack for 56Kbps fax/modem One RJ-45 jack for LAN One DC-in jack for AC adapter...
Ferrari 3000 Service Guide - Page 21
Using the Keyboard
The full-sized keyboardincludes an embedded numeric keypad, separate cursor keys, two Windows keys and twelve function keys.
Lock Keys
The keyboard has three lock keys which you can toggle on and off.
Lock Key Caps Lock
Num ...
Ferrari 3000 Service Guide - Page 26
...set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.
To verify the keyboard type in Windows XP, follow the steps below: 1. Click on Start, Control...keyboard. 2. Open a text editor or word processor. 3. Hold Alt Gr and press the Euro symbol.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www....
Ferrari 3000 Service Guide - Page 36
System Board Major Chips
Item Super I/O controller MODEM Blue tooth Wireless 802.11g PCMCIA Audio Four-in-one card reader Touchpad IR
Controller NS PC87393 South bridge/VIA VT8235 South bridge/VIA VT8235 BCM4306KFB TI PCI1410 RealTek ALC202 M220V0315 Synaptics TM41P-353 Vishay TFU6102F
Keyboard
Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows logo key ...
Ferrari 3000 Service Guide - Page 52
... conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI...
Ferrari 3000 Service Guide - Page 70
... instructions in the message window. If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive...
Ferrari 3000 Service Guide - Page 71
... to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each...
Ferrari 3000 Service Guide - Page 72
... Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer...
Ferrari 3000 Service Guide - Page 80
... off or on, but system Main board runs correctly
HDD/CD-ROM active indicators cannot work
HDD/CD-ROM drive Device driver Main board
Action in Sequence
Power-Related Symptoms
Symptom / Error Power shuts down during operation
The system cannot power-on.
The system cannot power-off.
Action in Sequence
Power source (battery pack and power adapter). See "Power System Check" on page 63. Battery...
Ferrari 3000 Service Guide - Page 81
... BIOS Setup Utility to execute "Load Default Settings" then reboot system. RAM module Main board Check BIOS revision
Reinsert DIMM DIMM Main board
Speaker-Related Symptoms
Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
Internal speakers make noise or emit no sound. Microphone cannot work
Action in Sequence OS volume control Audio driver Speaker Main board...
Ferrari 3000 Service Guide - Page 82
... hard disk/CD-ROM drives. Main board
Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems.
Parallel port device problems
Action in Sequence
Enter BIOS Setup Utility to execute "Load Setup defaults", then reboot system. Reconnect hard disk/CD-ROM drives/FDD...
Ferrari 3000 Service Guide - Page 89
... chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Ferrari 3000 series products. Refer to this chapter whenever ordering for parts to repair or...follow the rules set by your regional Acer office on how to return it.
NOTE: Exploded diagram is not ready as service CD released. We will update the service guide to CSD website, please download the exploded diagram ...
Ferrari 3000 Service Guide - Page 105
...These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:
T Service guides for all models T User's manuals T Training materials T Bios updates T Software utilities T Spare parts lists...