Acer TravelMate 3200 driver and firmware
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TravelMate 3200 Service Guide - Page 1
Acer TravelMate 3200 Series
Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
TravelMate 3200 Service Guide - Page 2
Revision History
Please refer to the table below for the updates made on TravelMate 3200 service guide.
Date
Chapter
Updates
II
TravelMate 3200 Service Guide - Page 3
... in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or...
TravelMate 3200 Service Guide - Page 9
... Fast Ethernet connection T Fast infrared wireless communication T Two USB 2.0 (Universal Serial Bus) ports T IEEE 1394 port T InvilinkTM 802.11b/g or IInvilinkTM 802.11a/b/g wireless LAN (manufacturing optional) T Bluetooth ready (manufacturing optional) T SD/MMC/MS memory card reader T 100-pin port replicator connector
Keyboard and Pointing Device T 84/85-key Windows keyboard T Ergonomically...
TravelMate 3200 Service Guide - Page 30
...set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.
To verify the keyboard type in Windows XP, follow the steps below: 1. Click on Start, Control...keyboard. 2. Open a text editor or word processor. 3. Hold Alt Gr and press the Euro symbol. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www....
TravelMate 3200 Service Guide - Page 55
... conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI...
TravelMate 3200 Service Guide - Page 74
... when the program runs to CD-ROM Test. 3. Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error still remains: 1. Reconnect the external diskette drive/CD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if...
TravelMate 3200 Service Guide - Page 76
... Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer...
TravelMate 3200 Service Guide - Page 84
... off or on, but system Main board runs correctly
HDD/CD-ROM active indicators cannot work
HDD/CD-ROM drive Device driver Main board
Action in Sequence
Power-Related Symptoms
Symptom / Error Power shuts down during operation
The system cannot power-on.
The system cannot power-off.
Action in Sequence
Power source (battery pack and power adapter). See "Power System Check" on page 67. Battery...
TravelMate 3200 Service Guide - Page 85
... BIOS Setup Utility to execute "Load Default Settings" then reboot system. RAM module Main board Check BIOS revision
Reinsert DIMM DIMM Main board
Speaker-Related Symptoms
Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
Internal speakers make noise or emit no sound. Microphone cannot work
Action in Sequence OS volume control Audio driver Speaker Main board...
TravelMate 3200 Service Guide - Page 86
... hard disk/CD-ROM drives. Main board
Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices.
External display does not work correctly.
USB does not work correctly Print problems.
Parallel port device problems
Action in Sequence
Enter BIOS Setup Utility to execute "Load Setup defaults", then reboot system. Reconnect hard disk/CD-ROM drives/FDD...
TravelMate 3200 Service Guide - Page 95
...chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 3200 series products. Refer to this chapter whenever ordering for parts to repair or...follow the rules set by your regional Acer office on how to return it.
NOTE: Exploded diagram is not ready as service guide released. We will update the service guide to CSD website, please download the exploded ...
TravelMate 3200 Service Guide - Page 109
...These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:
T Service guides for all models T User's manuals T Training materials T Bios updates T Software utilities T Spare parts lists...
TravelMate 3200 User's Guide - Page 8
...
37
Upgrade options
43
Using system utilities
45
Acer eManager
45
Launch Manager
46
BIOS Utility
46
D to D Recovery (Disc to Disc)
47
Multilingual operating system installation
47
Restore without a Recovery CD
47
Setup password and exit
48
3 Troubleshooting my computer
49
Frequently-asked questions
51
Troubleshooting tips
54
Error messages
55
Requesting service
56...
TravelMate 3200 User's Guide - Page 27
... layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.
To verify the keyboard type: 1 Click on Start, Control Panel. ... your keyboard. 2 Open a text editor or word processor. 3 Hold Alt Gr and press the Euro symbol.
Note: Some fonts and software do not support the Euro symbol. Please refer to http://www.microsoft....
TravelMate 3200 User's Guide - Page 51
...: Contact your authorized dealer if you decide to perform a key component upgrade.
Memory upgrade
Memory is expandable to 2 GB, employing DDR 256MB/512MB/1GB SDRAM modules. The computer supports shadow RAM. There are two memory slots on your computer, one of which is occupied by standard memory. You can upgrade memory by installing a memory module into the available slot, or replacing the standard...
TravelMate 3200 User's Guide - Page 55
... C: drive will be reformatted and all data will be erased.) It is important to back up all data files before you use this option. Before performing a restore operation, please check the BIOS settings.
a Check to see if "Hard Disk Recovery" function is enabled or not. b Make sure the [Hard Disk Recovery] setting in [Advanced] is [Enabled]. c Exit the BIOS Setup...
TravelMate 3200 User's Guide - Page 61
.... Clean it using a drive cleaning kit. Follow the instructions included with the kit.
The keyboard does not respond.
Try attaching an external keyboard to the USB connector on the computer's rear. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.
The infrared port does not work.
Check...
TravelMate 3200 User's Guide - Page 62
... properly use your communications software, you need to set up your location:
1 Click on Start, Control Panel.
2 Double-click on Phone and Modem Options.
3 Click on the Dialing Rules tab and begin setting up your location.
Refer to Windows Help and Support.
Troubleshooting tips
This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you...
TravelMate 3200 User's Guide - Page 90
82
on indicator 12 memory
installing 44 upgrading 43 messages error 55 modem 37
N
network 38 Notebook Manager
hotkey 17 notice
DVD copyright protection 74 num lock 14
on indicator 12 numeric keypad
embedded 15 num lock 15
O
online services 56 optical drive 24 options
memory upgrade 43
P
PC Card 40, 41 ejecting 41 inserting 40
ports 37 Power-On Self Test (POST) 46 problems...