Acer TravelMate 360 driver and firmware
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TravelMate 360 Service Guide - Page 1
TravelMate 360
Service Guide
Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw
PART NO.: 49.45S01.001
PRINTED IN TAIWAN
TravelMate 360 Service Guide - Page 2
Revision History
Please refer to the table below for the updates made on TravelMate 360 service guide.
Date 01/03/2001
01/24/2002
05/07/2002 05/09/2002
Cover
Chapter
Chapter 1
Chapter 5 Chapter 5
Updates Replace AIPG/CSD with CSD, located on the top cover. Change the expansion port to Easy Link Port/ Replicator Port Update Switch Setting information
Correct Switch Setting information
II
TravelMate 360 Service Guide - Page 3
... in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or...
TravelMate 360 Service Guide - Page 4
... this manual:
Screen messages NOTE WARNING CAUTION IMPORTANT
Denotes actual messages that appear on screen.
Gives bits and pieces of additional information related to the current topic.
Alerts you to any damage that might result from doing or not doing specific actions.
Gives precautionary measures to avoid possible hardware or software problems...
TravelMate 360 Service Guide - Page 7
... Keypad 13 Windows Keys 14 Hot Keys 15 Launch Keys 17 Touchpad 18 Touchpad Basics 18 Hardware Specifications and Configurations 20
Chapter 2
System Utilities
33
BIOS Setup Utility 33 Navigating the BIOS Utility 33 System Information 34 Basic System Settings 35 Startup Configuration 36 Onboard Device Configuration 40 System Security 42 Load Default Settings 44
BIOS Flash Utility...
TravelMate 360 Service Guide - Page 8
... and I/O board 72 Removing the PCMCIA Slot 74 System Upgrade Procedure 76 Base Unit to Wireless LAN Unit 76
Chapter 4
Troubleshooting
79
System Check Procedures 80 External Diskette Drive Check 80 External CD-ROM Drive Check 80 Keyboard or Auxiliary Input Device Check 81 Memory Check 81 Power System Check 81 Touchpad Check 83
Power-On Self-Test (POST) Error Message 84...
TravelMate 360 Service Guide - Page 9
...
Dual display capability (except Windows 2000)
Multimedia
! ! ! !
16-bit high-fidelity AC'97 PCI stereo audio with 3-D sound and wavetable synthesizer Built-in single speaker High-speed optical drive (CD-ROM, DVD-ROM or DVD-RW) External USB video capture kit option
Connectivity ! High-speed fax/data modem port ! Fast infrared wireless communication ! USB (Universal Serial Bus) ports ! Ethernet...
TravelMate 360 Service Guide - Page 10
... CardBus PC Card (formerly PC MCIA) slot Upgradeable memory EasyPort port replicator
Keyboard and Pointing Device ! 84-/85-/87-key PS/2 and AT-compatible keyboard
! Ergonomically-centered touchpad pointing device with scroll function
I/O Ports
One Type II CardBus PC Card slot One RJ-45 jack for Ethernet One RJ-11 phone jack One DC-in jack (AC adapter) One VGA port,I2C compatible...
TravelMate 360 Service Guide - Page 12
...Keyboard Connector
4
20
CPU socket
21
Power Switch
22
1394 Connector
23
Bay Connector
24
GMCH North Bridge
25
LED Board Connector
26
AC Adapter
27
CRT Connector
28
LVDS Connector
29
RJ45 ( LAN Connector)
30
Inverter Connector
31
RJ11 (Modem Connector)
32
MDC Modem Cable Connector
33
Port Repelicator
34
RTC Connector
35
USB Port 1
36
USB Port 2
37
PS/2 Keyboard...
TravelMate 360 Service Guide - Page 23
...has two keys that perform Windows-specific functions.
Key
Icon
Windows logo key !"
Application key
Description
Start button. Combinations with this key perform shortcut functions. Below are a few examples: "+ Tab (Activates next taskbar button) " + E (Explores My Computer) " + F (Finds Document) " + M (Minimizes All)
j+ " + M (Undoes Minimize All)
" + R (Displays the Run...dialogue box)
Opens...
TravelMate 360 Service Guide - Page 29
.../1.15V 1.25V
Specification Acer R01-A3 Flash ROM 512KB 49LF004-33-4C-NH ACPI 1.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/ IEEE 1284 1.7 & 1.9, IrDA, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag Set by switch, see SW1(SW1) setting
Built-in CPU 512KB Always enabled...
TravelMate 360 Service Guide - Page 53
...
Use the IFlash utility to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use IFlash.
NOTE: This program contains a readme.txt file. This readme.txt file will introduce on how to use IFlash utility.
System Utility Diskette
This utility diskette is for the Acer TravelMate 360 notebook machine. You can...
TravelMate 360 Service Guide - Page 88
...instructions in the message window. If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. Reconnect the external diskette drive/CD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the system board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive...
TravelMate 360 Service Guide - Page 89
... FRU: 1. Reconnect the keyboard cables. 2. Replace the keyboard. 3. Replace the system board.
The following auxiliary input devices are supported by this computer: ! Numeric keypad ! External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory Check
Memory errors might stop system operations, show error messages on the screen, or...
TravelMate 360 Service Guide - Page 91
...Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter...the total power remaining when installed in the computer. If...the touchpad cables. 2. Replace the touchpad. 3. Replace the system board. After...
TravelMate 360 Service Guide - Page 97
...size.
Action in Sequence
Enter BIOS Setup Utility to execute "Load Default Settings, then reboot system. DIMM System board
Speaker-Related Symptoms
Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
Internal speakers make noise or emit no sound.
Audio driver Speaker System board
Speaker System board
Action in Sequence
Power Management-Related Symptoms
Symptom...
TravelMate 360 Service Guide - Page 98
.... Reconnect hard disk/CD-ROM drives. Hard disk connection board System board
Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. External display does not work correctly.
USB does not work correctly Print problems.
Serial or parallel port device problems.
Action in Sequence
Enter BIOS Setup Utility to execute "Load Default Settings", then reboot...
TravelMate 360 Service Guide - Page 101
... Error VPD Checksum Error BIOS Update Program Error System Error Without AC adapter Battery Low
Action in Sequence See "System Diagnostic Diskette" on page 45 Reboot the system and then restest with this diskette. Turn off the power and restart the system. Make sure this AFlash BIOS diskette for this model. make sure to connect AC adapter make sure to install...
TravelMate 360 Service Guide - Page 133
...These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:
! Service guides ! User's manuals ! Training materials ! Main manuals ! Bios updates ! Software utilities ! Spare parts lists...
TravelMate 360 Service Guide - Page 137
... Power Management 28 Power System Check 81
Battery Pack 83 Power Adapter 82
PQA 45 Processor 20
R
RMA 99 RTC 26
S
Second Level Cache 20 Serial Port 25
Speaker removing 68
speakers hotkey 15
Standby Mode 28 Super I/O 26
System Block Diagram 3 Layout 4
System Check Procedures 80 System Diagnostic Diskette 45 System Memory 20
System Upgrade Base Unit to Wireless LAN...