Acer TravelMate 4020 driver and firmware
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TravelMate 4020 Service Guide - Page 1
Acer TravelMate 4020 Series
Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
TravelMate 4020 Service Guide - Page 2
Revision History
Please refer to the table below for the updates made on TravelMate 4020 service guide.
Date
Chapter
Updates
II
TravelMate 4020 Service Guide - Page 3
... in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or...
TravelMate 4020 Service Guide - Page 4
... this manual:
SCREEN MESSAGES
Denotes actual messages that appear on screen.
NOTE WARNING CAUTION IMPORTANT
Gives bits and pieces of additional information related to the current topic.
Alerts you to any damage that might result from doing or not doing specific actions.
Gives precautionary measures to avoid possible hardware or software problems...
TravelMate 4020 Service Guide - Page 7
...® 915GM PCI Express chipset T Intel® Pentium® M processor 725 (2MB L2 cache, 1.6 GHz, 400 MHz FSB) T CPU Package is uFPGA 478 Package T Integrated Intel® PRO/Wireless 2200BG network connection (dual-mode 802.11b/g) Wi-Fi CERTIFIEDTM solution
Memory
T T T
256MB or 512MB of DDRII 400/533 Upgradeable to 2GB Memory by Dual channels of SODIMM 512KB flash ROM BIOS
Display
T T
15...
TravelMate 4020 Service Guide - Page 70
... instructions in the message window. If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive...
TravelMate 4020 Service Guide - Page 71
... to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each...
TravelMate 4020 Service Guide - Page 82
...
Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
Internal speakers make noise or emit no sound.
Audio driver Speaker System board
Speaker System board
Action in Sequence
Power Management-Related Symptoms
Symptom / Error
Action in Sequence
The system will not enter hibernation
Keyboard (if control is from the keyboard) Hard disk drive System board
The...
TravelMate 4020 Service Guide - Page 83
...
Reconnect hard disk/CD-ROM drives. Hard disk connection board System board
Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems.
Serial or parallel port device problems.
Action in Sequence
Enter BIOS Setup Utility to execute "Load Default Settings", then reboot...
TravelMate 4020 User's Guide - Page 8
... from backup
40
Create factory default image CD
40
Re-install bundled software without CD
40
Change password
41
Troubleshooting
42
Troubleshooting tips
42
Error messages
42
Regulations and safety notices
43
ENERGY STAR guidelines compliance
43
FCC notice
43
Modem notices
45
Important safety instructions
48
Laser compliance statement
49
LCD pixel statement
50
Macrovision...
TravelMate 4020 User's Guide - Page 16
... • ACPI 1.0b support • DMI 2.0-compliant • Wi-Fi®-compliant
Power • 8-cell (65W) or 4-cell (32W) Li-ion battery pack • 65W AC adapter 19V 3.42A
Options • 256MB/512MB/1GB memory upgrade module • Additional 65W AC adapter • Addition Li-ion battery pack • Additional hard disk • USB floppy drive
Note: The specifications...
TravelMate 4020 User's Guide - Page 27
... settings: Acer ePowerManagement, Acer ePresentation, Acer eRecovery and Acer eSettings.
To set the < > key, see "Easy-launch buttons" on page 10. Acer ePowerManagement Provides a central location from which to control all your PC's power schemes and maximize battery life. Acer ePresentation Simplifies resolution settings when connecting to a projector. Acer eRecovery Creates backups and recovers...
TravelMate 4020 User's Guide - Page 30
... on the Norton AntiVirus Icon on the desktop or click on the Start menu in the Windows taskbar, highlight Programs, and select Norton AntiVirus. 2 In the Norton AntiVirus main window, click Scan for Viruses.
3 In the Scan for Viruses panel, click Scan My Computer. 4 Under Actions, click Scan. 5 When the scan is complete, a scan summary appears. Click Finished. You can...
TravelMate 4020 User's Guide - Page 32
... port or a USB port and the corresponding port on the printer.
I want to set up my location to use the internal modem.
To properly use your communication software (e.g. HyperTerminal), you need to set up your location: 1 Click on Start, Settings, Control Panel. 2 Double-click on Phone and Modem Options. 3 Click on Dialing Rules and begin setting up your location.
Refer to the Windows manual...
TravelMate 4020 User's Guide - Page 33
... the Internet Connection setup.
I want to restore my computer to its original settings without recovery CDs.
Note: If your system is the multilingual version, the operating system and language you choose when you first turn on the system will be the only option for future recovery operations.
This recovery process helps you restore the C: drive with the original software content...
TravelMate 4020 User's Guide - Page 45
....
Password
To set a password on boot, activate the BIOS utility, then select Security from the categories listed at the top of the screen. Find Password on boot: and use the and keys to enable this feature.
Using software
Playing DVD movies
When the DVD drive module is installed in the optical drive bay, you can play DVD movies on your computer...
TravelMate 4020 User's Guide - Page 47
... the Acer eRecovery window, select Recovery settings and click Next. 5 In the Recovery settings window, select Backup snapshot image and
click Next. 6 Select the backup method.
a Use Backup to HDD to store the backup disk image on drive D:. b Backup to optical device to store the backup image on CD or DVD. 7 After choosing the backup method, click Next. Follow the instructions on...
TravelMate 4020 User's Guide - Page 48
... the Acer eRecovery window, select Recovery settings and click Next. 5 In the Recovery settings window, select Burn image to disk and click Next. 6 In the Burn image to disk window, select 01. Factory default image and
click Next. 7 Follow the instructions on screen to complete the process.
Re-install bundled software without CD
Acer eRecovery stores pre-loaded software internally for easy driver...
TravelMate 4020 User's Guide - Page 49
... desired driver/application and follow the instructions on screen to re-install.
At first launch, Acer eRecovery prepares all the needed software and may take few seconds to bring up the software content window.
Change password
Acer eRecovery and Acer disk-to-disk recovery are protected by a password that can be changed by the user. Follow the steps below to change the password in Acer eRecovery...
TravelMate 4020 User's Guide - Page 65
... 16
F
FAQ. See frequently-asked questions frequently-asked questions 23 front view 2
H
Hibernation mode hotkey 15
hotkeys 14
I
indicator lights 9
K
keyboard 13 embedded numeric keypad 13 hotkeys 14 lock keys 13 troubleshooting 24 Windows keys 14
L
LEDs 9 left view 2
M
media access on indicator 9
memory installing 36
messages error 42
modem 33
N
network 34 Notebook Manager
hotkey 15
English