Acer TravelMate 8471 driver and firmware
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Acer TravelMate 8471 Series Service Guide - Page 1
TravelMate 8471/8431 Series Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Acer TravelMate 8471 Series Service Guide - Page 2
Revision History
Please refer to the table below for the updates made on TravelMate 8471/8431 service guide.
Date
Chapter
Updates
II
Acer TravelMate 8471 Series Service Guide - Page 3
... in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or...
Acer TravelMate 8471 Series Service Guide - Page 4
... this manual:
SCREEN MESSAGES
Denotes actual messages that appear on screen.
NOTE WARNING CAUTION IMPORTANT
Gives bits and pieces of additional information related to the current topic.
Alerts you to any damage that might result from doing or not doing specific actions.
Gives precautionary measures to avoid possible hardware or software problems...
Acer TravelMate 8471 Series Service Guide - Page 7
... 14 Windows Keys 15 Hot Keys 16 Using the system utilities 17 Acer Backup Manager 19 Power management 20 Acer PowerSmart key 20 Acer eRecovery Management 20 Burn backup discs 21 Restore 21 Hardware Specifications and Configurations 23 BIOS Setup Utility 27
System Utilities
27
Invoking BIOS Setup 28 Information 28 Main 29 Security 31 Boot 34 Exit 35
BIOS Flash...
Acer TravelMate 8471 Series Service Guide - Page 9
...® Core™2 Solo processor* ‰ Intel® Celeron® mobile processor* ‰ Mobile Intel® GS45 Express Chipset ‰ Intel® Wireless WiFi Link 5100* ‰ Acer InviLink™ Nplify™ 802.11b/g/Draft-N* ‰ Acer InviLink™ 802.11b/g*
System memory
‰ Dual-Channel SDRAM support ‰ Up to 2 GB of DDR3 1066 MHz memory, upgradeable to 4 GB using two...
Acer TravelMate 8471 Series Service Guide - Page 17
...-in-1
card reader
Rear view
Description
Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode.
Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). NOTE: Push to remove/install the card. Only one card can...
Acer TravelMate 8471 Series Service Guide - Page 18
...Connects to an Ethernet 10/100/1000- based
network.
2
Ventilation slots
Enable the computer to stay cool, even after
prolonged use.
3
Acer EasyPort IV
Connects to Acer EasyPort IV.
connector
4
External display
Connects to a display device (e.g., external monitor,
(VGA) port
LCD projector).
5
USB 2.0 ports
Connect to USB 2.0 devices (e.g., USB mouse, USB
camera).
6
Microphone-in...
Acer TravelMate 8471 Series Service Guide - Page 25
... fingerprint software package integrated with the Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint, Acer Bio-Protection Fingerprint Solution incorporates protection against unauthorized access to your computer with centralized password management via Password Bank; easy music player launching with Acer MusicLaunch*; secure Internet favorites via Acer MyLaunch...
Acer TravelMate 8471 Series Service Guide - Page 28
... more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time (called an inactivity timeout), the computer stops some or all of these devices in order to conserve energy. This computer employs a power management scheme that supports the advanced configuration and power interface (ACPI), which...
Acer TravelMate 8471 Series Service Guide - Page 29
... > Acer > Acer eRecovery Management. 2. Acer eRecovery Management opens to the Backup page.
3. Select the type of backup (factory default or drivers and applications) you would like to burn to disc. 4. Follow the instructions on screen to complete the process. NOTE: Create a factory default image when you want to burn a bootable disc that contains your computer's
entire...
Acer TravelMate 8471 Series Service Guide - Page 30
... first system recovery disc into the optical disc drive. Restart your
computer.
2. During startup when the Acer logo shows, press the F2 key to enter BIOS Setup, where you can set system parameters.
3. Use the left and right arrow keys to select the Boot subme
4. Use the up and down arrow keys to select the IDE CD device.
5. Use...
Acer TravelMate 8471 Series Service Guide - Page 33
... & Half mini card (SP WLAN) x 1
Button
Item
Power on/off Launch key module(Follow spec)
Back up key Power consumption key Volume Control
Specification
1 (mechanical, Blue/Orange Flash) None 1 (mechanicale, Blue) 1 (mechanical, Green) On KB
Software
Item
Operation system BIOS
Specification
Vista SP1/SP2, XP, Windows 7 (Ready) Insyde
Power Management
Item
Controller Interface AC adapter (AVAP...
Acer TravelMate 8471 Series Service Guide - Page 37
... Number
Description
This field displays the model name of devices installed on secondary master. The hard disk drive or optical drive model name is automatically detected by the system. The field shows the serial number of devices installed on secondary master. Displays system BIOS version. This field displays the VGA firmware version of the system. This field displays the serial number of this...
Acer TravelMate 8471 Series Service Guide - Page 44
...; New versions of system programs ‰ New features or options ‰ Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS...
Acer TravelMate 8471 Series Service Guide - Page 60
... instructions in the message window. If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive...
Acer TravelMate 8471 Series Service Guide - Page 61
... to main board.) 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each...
Acer TravelMate 8471 Series Service Guide - Page 72
...size.
Action in Sequence
Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. DIMM System board
Speaker-Related Symptoms
Symptom / Error
In Windows, multimedia programs, no sound comes from the computer.
Internal speakers make noise or emit no sound.
Action in Sequence
Audio driver Speaker System board Speaker System board
Power Management-Related Symptoms
Symptom...
Acer TravelMate 8471 Series Service Guide - Page 74
... / Error
System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly. Print problems.
Serial or parallel port device problems.
Action in Sequence
Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. Reconnect hard disk/CD-ROM/diskette drives.
Press Fn+F5, LCD/CRT/Both display switching. System board...
Acer TravelMate 8471, TravelMate 8471G Notebook Series Start Guide - Page 11
... two soDIMM modules* Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules* 16:9 aspect ratio 14.0" HD 1366 x 768 Mobile Intel® GS45 Express Chipset* ATI Mobility Radeon™ HD 4330* High-definition audio support MS-Sound compatible Built-in microphone 2.5" hard disk drive* 2.5" solid state drive* DVD-Super Multi double-layer drive Multi-in-1 card reader