Acer TravelMate 6593 driver and firmware
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TravelMate 6593 Service Guide - Page 1
TravelMate 6593 Series Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
TravelMate 6593 Service Guide - Page 2
Revision History
Please refer to the table below for the updates made on TravelMate 6593 Series service guide.
Date
Chapter
Updates
II
TravelMate 6593 Service Guide - Page 3
... in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or...
TravelMate 6593 Service Guide - Page 4
... this manual:
SCREEN MESSAGES
Denotes actual messages that appear on screen.
NOTE WARNING CAUTION IMPORTANT
Gives bits and pieces of additional information related to the current topic.
Alerts you to any damage that might result from doing or not doing specific actions.
Gives precautionary measures to avoid possible hardware or software problems...
TravelMate 6593 Service Guide - Page 7
...for certain models 21 Acer eRecovery Management 22 Acer eSettings Management 24 Windows Mobility Center 25 Using the System Utilities 26 Acer GridVista (dual-display compatible 27 Hardware Specifications and Configurations 29
System Utilities
37
BIOS Setup Utility 37 Navigating the BIOS Utility 38 Information 39 Main 40 Security 42 Boot 46 Exit 47
BIOS Flash Utility 48 Remove HDD...
TravelMate 6593 Service Guide - Page 8
... Removing the Inverter Board and FPC Cable 101 Removing the Hinges 103 Removing the LCD Brackets 105
Troubleshooting
107
System Check Procedures 108 External Diskette Drive Check 108 External CD-ROM Drive Check 108 Keyboard or Auxiliary Input Device Check 108 Memory check 109 Power System Check 109 Touchpad Check 111
Power-On Self-Test (POST) Error Message 112 Index...
TravelMate 6593 Service Guide - Page 11
... SDRAM support K Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules*
Display and graphics
K 15.4" WXGA 1280 x 800 K Mobile Intel® GM45 Express Chipset K ATI Mobility Radeon™ HD 3470*
Storage subsystem
K 2.5" hard disk drives K Optical drive options:
jDVD-Super Multi double-layer drive jDVD/CD-RW combo drive K 5-in-1 card reader
Special keys and controls
K 88...
TravelMate 6593 Service Guide - Page 17
...
External display (VGA) port USB 2.0 port
SmartCard slot
Enable the computer to stay cool, even after prolonged use.
Connects to a display device (e.g., external monitor, LCD projector).
Connect to USB 2.0 devices (e.g., USB mouse, USB camera).
Accepts the TravelMate SmartCard.
ExpressCard/54 slot
PC Card slot
Accepts one ExpressCard/54 module. Note: Push to remove/install the card. Accepts...
TravelMate 6593 Service Guide - Page 18
...eject the optical drive tray when the
computer is off.
5
5-in-1 card reader
Accepts Secure Digital (SD), MultiMediaCard
(MMC), Memory Stick (MS), Memory Stick Pro (MS
PRO), and xD-Picture Card.
Note: Push to remove/install the card. Only one card can operate at any given time.
6
2 USB 2.0 ports
Connect to USB 2.0 devices (e.g., USB mouse,
USB camera).
7
Modem
Connects to a phone line...
TravelMate 6593 Service Guide - Page 35
... brightness, volume, power plan, wireless networking on/off, external display settings, synchronization status and presentation settings.
Windows Mobility Center also includes Acer-specific settings like sharing folders overview/sharing service on or off, Bluetooth Add Device (if applicable), and a shortcut to the Acer user guide, drivers and utilities.
To launch Windows Mobility Center:
K Use...
TravelMate 6593 Service Guide - Page 36
...-purpose fingerprint software package integrated with the Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint features, Acer BioProtection Fingerprint Solution has incorporated protection against unauthorized access to your computer with centralized password management with Password Bank, easy music player launching with Acer MusicLaunch, secure Internet favorites via...
TravelMate 6593 Service Guide - Page 49
.... This field shows the speed of the CPU. This field shows the model name of HDD installed on primary IDE master. This field displays the serial number of HDD installed on primary IDE master. This field shows the model name of the Optical device installed in the system. Displays system BIOS version. This field displays the VGA firmware version of the system. This field shows...
TravelMate 6593 Service Guide - Page 58
...
The BIOS flash memory update is required for the following conditions: K New versions of system programs K New features or options K Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Flash utility. NOTE: Do not install...
TravelMate 6593 Service Guide - Page 118
... instructions in the message window. If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive...
TravelMate 6593 Service Guide - Page 119
... to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each...
TravelMate 6593 Service Guide - Page 121
... Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer...
TravelMate 6593 Service Guide - Page 132
...
Memory count (size) appears different from actual size.
Enter BIOS Setup Utility to execute "Load Default Settings, then reboot system. DIMM System board
Speaker-Related Symptoms Symptom / Error
In Windows, multimedia programs, no sound comes from the computer.
Internal speakers make noise or emit no sound.
Audio driver Speaker System board
Speaker System board
Action in Sequence
Power...
TravelMate 6593 Service Guide - Page 133
...
Reconnect hard disk/CD-ROM drives. Hard disk connection board System board
Peripheral-Related Symptoms Symptom / Error
System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems.
Serial or parallel port device problems.
Action in Sequence
Enter BIOS Setup Utility to execute "Load Default Settings", then reboot...
TravelMate 6593 Service Guide - Page 139
...
powered on with Crisis BIOS Recovery process. 4. BIOS Boot Block starts to restore the BIOS code from the Crisis floppy disk to BIOS ROM on the failed
machine. 5. If the Crisis flashing process is finished, the system will restart. If the Crisis Recovery process is finished, the system should be powered on with successful and workable BIOS. Then a person can update the latest version BIOS...
TravelMate 6593 Service Guide - Page 177
...These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:
K Service guides for all models K User's manuals K Training materials K Bios updates K Software utilities K Spare parts lists...