Asus Intel driver and firmware
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Troubleshooting Guide - Page 2
... encounter after assembling your PC. Try performing the suggested solutions before calling for technical support.
Solutions to basic problems
Many booting failures are caused by negligence in following simple procedures such as connecting cables or installing computer peripherals like graphic cards, memory modules, CPU, or hearsink fan assembly. This section provides basic tips on how to avoid...
Troubleshooting Guide - Page 3
... 7.
Picture 5. CPU pins • Clean the heatsink and fan
assembly according to the instructions provided by the heatsink manufacturer to prevent malfunctions caused by dust or foreign material.
Picture 6. CPU surface
Picture 4. Connector pins
Picture 7. Heatsink and fan assembly (Intel®)
Picture 8. Heatsink and fan assembly (AMD®)
Motherboard troubleshooting
Troubleshooting Guide - Page 4
...four short beeps
Undetected devices / error Graphics card
Memory Fan error or CPU overheating
Turn off the power and remove the power cord before adding or removing any components and add-on cards.
3. Refer to the table below to detect problems and find the solutions in corresponding pages.
Indicators
Error
Power LED Screen
Fan
No Power
off
no display stopped
Boot failure...
Troubleshooting Guide - Page 6
... three
Failure to enter the OS can be caused by incomplete driver installation or incompatible software. Try the following: 1. Some software and driver problems can easily be solved by resetting the
BIOS. See Exit menu section in the BIOS setup chapter of your motherboard user guide, and follow the instructions to Load Setup Defaults and reset the BIOS.
Motherboard troubleshooting
Troubleshooting Guide - Page 7
... your processor is supported by the BIOS version on this motherboard. See picture 12 to locate the current BIOS version.
Picture 12. BIOS version
b. If your processor is supported by this motherboard, but needs an updated BIOS, you can use the ASUS EZ Flash utility to update your BIOS. Refer to the motherboard user guide and follow instructions in the ASUS EZ Flash utility section...
Troubleshooting Guide - Page 8
4. If you install your OS on SATA hard disks or hard disks with RAID, don't forget to install the SATA or RAID drivers.
5. Record all the error information, and visit the ASUS website (support. asus.com.cn/default.aspx) or the Microsoft website (support.microsoft.com/search) or other support websites of your components' manufacturer for help.
Motherboard troubleshooting