HP 2000-2c12NR driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
Related HP 2000-2c12NR Manual Pages
Download the free PDF manual for HP 2000-2c12NR and other HP manuals at ManualOwl.com
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... reading or writing data)
Shock events may cause different error messages to be displayed such as "Non-system disk" or "No boot device".
Software issues Some hard drive performance problems appear to mimic hard drive failure, but may actually be caused by software issues. These software issues include (but are not limited to): File corruption File fragmentation...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... more advanced diagnostics.
Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI)
The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostic tests, which can be installed to a USB key. Go to your product Software & Drivers download page to obtain:
http://welcome.hp.com/country/us/en/support.html
To launch the UEFI diagnostics, select the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC - Page 103
... Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC - Page 104
... device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is more recent than your BIOS...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC - Page 110
...information and steps for enabling Windows File History, see Help and Support. From the Start screen, type h, and then select Help and Support.
Creating HP Recovery media
HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC - Page 112
... data, apps, and settings, and reinstall Windows.
For more information, see Remove everything and reinstall Windows on page 106.
● If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC - Page 114
... corner of the screen, and then select General from the PC settings screen.
4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following...
User Guide - Windows 8 - Page 2
... additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: April 2013
First Edition: September 2012
Document Part Number: 697142-002
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise...
User Guide - Windows 8 - Page 8
Setting Windows passwords 58 Setting Setup Utility (BIOS) passwords 58 Using Internet security software ...59 Using antivirus software ...59 Using firewall software ...59 Installing software updates ...59 Installing Windows updates 59 Installing HP and third-party software updates 60 Securing your wireless network ...60 Backing up your software applications and information 60 Using an ...
User Guide - Windows 8 - Page 63
... of your equipment.
Download the latest versions of HP programs and drivers and also register to receive automatic update notifications when new versions become available. For U.S. support, go to http://www.hp.com/ go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Cleaning your computer
Cleaning your computer and external devices helps keep them in...
User Guide - Windows 8 - Page 67
... or cable modem and your home network
to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked.
Installing software updates
HP, Microsoft Windows, and third-party software installed on your computer should...
User Guide - Windows 8 - Page 68
.... ● Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft website and through the updates link in Help and Support.
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this...
User Guide - Windows 8 - Page 73
... certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). You can also manually create a system...
User Guide - Windows 8 - Page 77
... corner of the screen, and then select General from the PC settings screen.
4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following...
User Guide - Windows 8 - Page 81
... BIOS determining version 62 downloading an update 63 updating 62
Bluetooth device 14, 17 Bluetooth label 13 boot order
changing HP Recovery Manager 70
buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8
C cables
USB 42 caps lock light, identifying 9 caring for your computer 55 checking audio functions 21 cleaning your computer 55 components
bottom 12 display...
User Guide - Windows 8 - Page 83
Setup Utility (BIOS) passwords 58
shipping the computer 55 shutdown 40 Sleep
exiting 34 initiating 34 slots Digital Media 5 security cable 4 software CyberLink PowerDVD 24 Disk Cleanup 51 Disk Defragmenter 51 software updates, installing 59 speakers, identifying 3, 19 storing a battery 38 supported discs recovery 66 system information hot key 33 system recovery 69 system restore point creating 65 ...