HP 8180 - Elite Convertible Microtower PC driver and firmware
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End User License Agreement - Page 1
... the HP Product.
RIGHTS IN THE SOFTWARE
the right to distribute the Software
PRODUCT ARE OFFERED ONLY Product. You may load the Software
ON THE CONDITION THAT YOU Product into Your Computer's
AGREE TO ALL TERMS AND
temporary memory (RAM) for
CONDITIONS OF THIS EULA. BY purposes of using the Software
INSTALLING, COPYING,
Product.
DOWNLOADING, OR
b. Storage. You may copy the
OTHERWISE...
End User License Agreement - Page 2
entirely by the terms and conditions of such license.
f. Recovery Solution. Any software recovery solution provided with/for your HP Product, whether in the form of a hard disk drive-based solution, an external media-based recovery solution (e.g. floppy disk, CD or DVD) or an equivalent solution delivered in any other form, may only be used for restoring the hard...
Illustrated Parts & Service Map: HP Compaq 8100 and 8180 Elite Convertible Minitower Business PC - Page 3
...
SATA PWR0 Optical drive power connector
X1PCIEXP1 PCIe x1 connector
PWRCMD System power connector
CHFAN
Rear chassis fan connector PWR
Main power
IN/OUT
Audio ports
MEDIA
Card reader connector
RJ45/USB Network/USB ports
FRONT USB2
Internal USB connector
USB
USB ports
PB/LED
Front power button/LED connector
VGA COM Monitor connector/serial port FRONT USB Internal USB connector...
Illustrated Parts & Service Map: HP Compaq 8100 and 8180 Elite Convertible Minitower Business PC - Page 4
... utility. It can also be downloaded from http://www.hp.com and either burned to CD or installed to a USB flash drive.
1. In Windows Explorer, go to C:\SWSetup\ISOs and burn the file Vision Diagnostics.ISO to a CD or copy it to a USB flash drive.
2. While the computer is on, insert the CD in the optical drive or USB flash drive in a USB port.
3. Shut down the operating system...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 5
... Computer Setup (F10) Utilities ...8 Using Computer Setup (F10) Utilities 9 Computer Setup-File ...10 Computer Setup-Storage 11 Computer Setup-Security 13 Computer Setup-Power 18 Computer Setup-Advanced 19 Recovering the Configuration Settings 22
4 Serial ATA (SATA) Drive Guidelines and Features 23 SATA Hard Drives ...23 SATA Hard Drive Cables ...23 SATA Data Cable ...23 SMART ATA Drives...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 9
...148 Line-out Audio ...148 Monitor ...149 DisplayPort ...149 4-Pin Power (for CPU) ...150 6-Pin Power (for CPU) (CMT, SFF 150 SATA Data and Power ...150 PCI Express ...151 PCI Express ...152
Appendix B Power Cord Set Requirements 153 General Requirements ...153 Japanese Power Cord Requirements 153 Country-Specific Requirements ...154
Appendix C Backup and Recovery ...155 Windows 7 - Backup and...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 15
... take up to 60 minutes. If your computer was not shipped with a Microsoft operating system, some portions of this documentation do not apply. Additional information is available in online help after you install the operating system.
Downloading Microsoft Windows Updates
1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions on the screen.
2. Once an...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 16
.../support. Select your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and press Enter.
Customizing the Monitor Display (Windows systems)
If you wish, you can select or change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. To do so, right-click on the Windows Desktop...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 20
... family name and version)
● Chassis serial number
● Asset tracking number
● ME firmware version
● Management mode
About
Displays copyright notice.
Set Time and Date
Allows you to set system time and date.
Flash System ROM
Allows you to update the system ROM with a BIOS image file located on a USB flash media device or CD-ROM.
Replicated Setup
Save to Removable...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 166
... Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 167
... the on-screen instructions to recover your system settings, your computer (select models only), or your files.
NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 168
...and then click Disk Management. NOTE: If the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to the "Using a Windows 7 operating system DVD (purchased separately)" section in this guide. 3. Turn on or restart the computer, and...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 171
... on recovering information using the Windows tools, perform a search for these topics in Help and Support.
Using F11
CAUTION: Using F11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The F11 recovery tool reinstalls the operating system and HP programs and drivers that were installed...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 177
...from the storage device used to save it. NOTE: To exit HP Vision Diagnostics, click the Exit Diagnostics button at the bottom of the screen. Be sure to remove the USB flash drive or CD from the optical drive.
Downloading the Latest Version of HP Vision Diagnostics
1. Go to http://www.hp.com. 2. Click the Software & Drivers link. 3. Select Download drivers and software (and firmware). 4. Enter your...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 180
... latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts.
If it becomes necessary to call for technical assistance, be prepared to do the following to ensure that your service call is handled properly: ● Be in front of your computer when you call. ● Write down the computer serial number...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 209
...
Reinstall the network drivers, using the Recovery Disc Set created from the hard drive's Recovery Partition.
Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device.
The network controller is defective.
Contact an authorized service provider.
New network card will not boot.
Cause
New network card may be...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 215
... came with the DVD drive.
Decoder software is not installed.
Install decoder software.
Damaged media.
Replace media.
Movie rating locked out by parental lock.
Use DVD software to remove parental lock.
Media installed upside down.
Reinstall media.
PAVP support is disabled (Blu ray only).
Set the Protected Audio Video Path (PAVP) option to "Min" in Computer Setup. Select Security > System...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 221
... Warranty for terms and conditions.
Computer will not continue after HP logo screen has appeared.
Cause
Solution
System files may be damaged.
Use recovery diskette to scan hard drive for errors.
"Illegal Operation has Occurred" error message is displayed.
Cause
Solution
Software being used is not Microsoft-certified for your version of Windows.
Configuration files are corrupt.
Verify...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 228
...SATA 0. For two devices, use SATA 0 and SATA 1. For three devices, use SATA 0, SATA 1, and SATA 2.
1801-Microcode Patch Error
Processor is not supported by ROM BIOS. 1. Upgrade BIOS to proper version.
2. Change the processor.
2200-PMM Allocation Error during MEBx Download
Memory error during POST execution of the 1.
Management Engine (ME) BIOS Extensions
option ROM.
2.
Reboot the computer...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC - Page 229
... console software.
2. If the error persists and system BIOS has been recently updated, restore previous system BIOS version. Otherwise, update the ME firmware version.
3. If the error still persists, replace the system board.
2220-USB Key Provisioning file has mismatch version
Provisioning file contained on the USB key is not a valid version for the current ME firmware.
1. Reboot the computer...