HP CQ58-bf9WM driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... reading or writing data)
Shock events may cause different error messages to be displayed such as "Non-system disk" or "No boot device".
Software issues Some hard drive performance problems appear to mimic hard drive failure, but may actually be caused by software issues. These software issues include (but are not limited to): File corruption File fragmentation...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... more advanced diagnostics.
Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI)
The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostic tests, which can be installed to a USB key. Go to your product Software & Drivers download page to obtain:
http://welcome.hp.com/country/us/en/support.html
To launch the UEFI diagnostics, select the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 77
... Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 78
..., or disconnect any device, cable, or cord.
1. From the Start screen, select the HP Support Assistant app. 2. Select Updates and then tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions.
4. At the download area, follow these steps: a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. Make a note of...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 80
... system and the programs that were
installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers
and software, but not other software applications. ● Factory Reset-Restores the computer to the state its original factory state by deleting all
information from the hard drive and re-creating the partitions. Then...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 81
... support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub.
● Be sure that the computer is connected to AC power before you begin creating the recovery media.
Creating recovery...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 82
... data, apps, and settings, and reinstall Windows.
For more information, see Remove everything and reinstall Windows on page 76.
● If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the recovery partition (select models only) or recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 85
... corner of the screen, and then select General from the PC settings screen.
4. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the recovery media you created, you can choose from one of the following...
User Guide - Windows 8 - Page 2
... constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: September 2012 Document Part Number: 699088-001
Product notice This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms By installing, copying, downloading, or otherwise using any...
User Guide - Windows 8 - Page 8
... your wireless network 55 Backing up your software applications and information 55 Using an optional security cable lock 55
10 Using Setup Utility (BIOS) and System Diagnostics 57 Starting Setup Utility (BIOS) ...57 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 58 Using System Diagnostics ...59
11 Backing up, restoring, and recovering 60 Creating recovery...
User Guide - Windows 8 - Page 62
...DSL or cable modem and your home network to
protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked.
Installing software updates
Computer software, Microsoft Windows, and third-party software installed on your...
User Guide - Windows 8 - Page 63
...Obtain updates to Windows and other Microsoft programs, as they are released, from the
Microsoft website and through the updates link in Help and Support.
Installing pre-installed and third-party software updates
Regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to the HP website. For U.S. support, go to http://www.hp.com...
User Guide - Windows 8 - Page 68
... system and the programs that were
installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers
and software, but not other software applications. ● Factory Reset-Restores the computer to the state its original factory state by deleting all
information from the hard drive and re-creating the partitions. Then...
User Guide - Windows 8 - Page 73
... corner of the screen, and then select General from the PC settings screen.
4. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the recovery media you created, you can choose from one of the following...
User Guide - Windows 8 - Page 79
... 1 BIOS determining version 57 downloading an update 58 updating 57 Bluetooth label 13
boot order changing HP Recovery Manager 66
buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8
C cables
USB 38 caps lock light, identifying 9 caring for your computer 49 checking audio functions 20 cleaning your computer 49 components
bottom 12 buttons 10 display 7 front...
User Guide - Windows 8 - Page 81
Sleep exiting 29 initiating 29
slots Digital Media 6 security cable 5
software CyberLink PowerDVD 21 Disk Cleanup 47 Disk Defragmenter 46
software updates, installing 54 storing a battery 34 supported discs
recovery 61 system information hot key 28 system recovery 65 system restore point
creating 61 restoring 62
T temperature 34 testing an AC adapter 35 TouchPad
buttons 8 TouchPad, using 22 ...