HP Deskjet 3840 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
Related HP Deskjet 3840 Manual Pages
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HP Deskjet 3840 Printer series - (English) Reference Guide - Page 2
...ᕨ
1. HP Deskjet 3840 series printer 2. Black print cartridge 3. Tri-color print cartridge 4. Power supply* 5. Power cord*
6. Setup posters (Windows® and Macintosh) 7. This reference guide 8. Printer software CD * The power supplies and power cords might
vary in appearance.
If any of these items are missing from the box, talk to an HP dealer or contact HP Support. See "HP support" on...
HP Deskjet 3840 Printer series - (English) Reference Guide - Page 3
... to Programs, point to HP, point to HP Deskjet 3840 Series, and then click Read Me.
Macintosh
Setup poster The setup poster offers information about printer software and hardware setup and installation troubleshooting.
Onscreen user's guide An HTML browser is required to view the onscreen user's guide. The user's guide is designed to be viewed with Microsoft Internet Explorer 5.0 or later for...
HP Deskjet 3840 Printer series - (English) Reference Guide - Page 6
... up the HP printer, if you cannot print after you set up the printer, or if a paper jam occurs. This section also explains where to find additional troubleshooting information.
Section
Installation troubleshooting for Windows
Printer is not printing after installation
Paper jam
Still need help?
Topics
The installation program does not start automatically.
An "Unknown Device" message appears...
HP Deskjet 3840 Printer series - (English) Reference Guide - Page 7
... section if you have problems setting up the HP printer.
The installation program does not start automatically when the CD is Problem inserted.
Possible causes
Solution
• Autorun is disabled. • The computer cannot
find the autorun.exe file on the CD-ROM.
1. Verify that the printer software CD was inserted into a supported CD-ROM drive.
2. Click Start, click Run, and...
HP Deskjet 3840 Printer series - (English) Reference Guide - Page 8
... then disconnect the USB cable and power cord.
5. Quit any background tasks, such as antivirus programs or other software programs that are running on the computer.
Note: To quit the antivirus program, follow the manufacturer's instructions for turning off the software.
6. Reinstall the printer software:
a. Insert the printer software CD into the CD-ROM drive. If the installation program does not...
HP Deskjet 3840 Printer series - (English) Reference Guide - Page 9
....
The printer has a paper jam.
See page 11.
The print quality is poor.
The Power light is flashing.
The document is misprinted. Photos are not printing correctly. Borderless printing problems exist.
See the onscreen user's guide. See "Finding information" on page 3 for information about how to view the user's guide.
The document prints slowly.
Error messages...
HP Deskjet 3840 Printer series - (English) Reference Guide - Page 10
...Printers folder in Control Panel.
Possible causes
Solution
The printer software failed to install.
1. Quit any antivirus programs or other software programs that are running on the computer.
Note: To quit the antivirus program, follow the manufacturer's instructions for turning off the software.
2. Uninstall the printer software: a. Insert the printer software CD into the computer CD-ROM drive...
HP Deskjet 3840 Printer series - (English) Reference Guide - Page 12
....
Standard phone company charges apply.
Placing a call Call HP support while you are at the computer and in front of the printer. Be prepared to provide the following information: Printer model number (located on the
label on the front of the printer) Printer serial number (located on the
bottom of the printer) Computer operating system Version of the printer driver...
HP Deskjet 3840 Printer series - (English) Reference Guide - Page 13
...software program, and document complexity. For maximum printer performance when printing black text, HP recommends that you use the black print cartridge (selection number 27). Using other supported print cartridges could result in slower print speeds.
Power...
Operating system
Processor RAM
Hard disk space
Windows 98, Pentium II 64 MB
Me, 2000
or
equivalent
100 MB
Windows XP
Pentium ...
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 4
HP Deskjet 3840 series printer User's Guide
3 Special features
Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features:
• Brilliant photo-quality printing: Great printing performance with the black and tri-color print cartridges installed.
• Six-ink upgradeable printing: Enhance photo printing with a photo print cartridge (purchased ...
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 18
HP Deskjet 3840 series printer User's Guide The 4800 x 1200 optimized dpi print mode is the highest quality resolution for this printer. When 4800 x 1200 optimized dpi is selected in the printer driver, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and 1200-input dpi). If a ...
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 52
HP Deskjet 3840 series printer User's Guide
9 Printer software
• Print settings • Page Setup dialog box • Print dialog box • Managing the printer • Viewing and changing the status of a print job • Printing from the computer desktop
9.1 Print settings
The printer is controlled by software that is installed on your computer. Use the printer software, known as the ...
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 74
HP Deskjet 3840 series printer User's Guide
Change the appropriate print settings within the software application to match the settings on the Print or Page Setup dialog boxes.
11.6 .... 3. If colors are still tinted or incorrect, calibrate the color.
A photo print cartridge must be installed for color calibration. 4. Reprint the photograph. 5. If colors are still tinted or incorrect, then open the...
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 75
HP Deskjet 3840 series printer User's Guide
11.7 Borderless printing problems
Guidelines When printing borderless printouts, follow these guidelines:
• Open the file in a software application and assign the image size. Ensure that the size corresponds to the paper size on which you want to print the image.
• Verify ...
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 79
HP Deskjet 3840 series printer User's Guide
1. Power light
What the flashing light means The Power light can flash for several reasons:
• The printer cover is open. • The printer is out of paper. • There is a problem with the printer, such as a paper jam or a problem with a
print cartridge.
If an error message appears Read the error message explaining the problem and its...
HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 46
HP Deskjet 3840 series printer User's Guide
9 Printer software
• Print settings • Page Setup dialog box • Print dialog box • Managing the printer (Mac OS X 10.3 and later) • Managing the printer (Mac OS X 10.2 and earlier) • Viewing and changing the status of a print job (Mac OS X 10.3 and later) • Viewing and changing the status of a print job (Mac OS X ...
HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 76
... installed. For information about updating the printer driver, visit the HP Web site at www. hp.com/support.
Printer is in ink-backup mode The printer might print more slowly if it is in ink-backup mode. To increase the print speed, use two print cartridges in the printer.
Computer does not meet system requirements If your computer does not have enough RAM...
HP Deskjet 3840 Printer series - (Macintosh) Setup Poster - Page 1
...
Setup Poster
HP Deskjet 3840 series
1 Remove packing material.
2
Plug in supplied power cord, then turn on printer.8
8 You must use the supplied power cord.
1
2
3 Load white paper. Slide paper guide firmly against paper.
1 2
3
4
1 Pull pink tab to remove clear tape.
4 Do not touch or remove copper strip.
2 Insert print cartridges. Press firmly.
3 Close top cover.
5 6
5 Connect USB...
HP Deskjet 3840 Printer series - (Windows) User's Guide - Page 60
...; Use the Device Status box to view useful information.
8.1 Printer Properties dialog box
The printer is controlled by software that is installed on your computer. Use the printer software, also known as the printer driver, to change the print settings for a document. To change the print settings, open the Printer Properties dialog box. Printer Preferences dialog box The Printer Properties dialog...
HP Deskjet 3840 Printer series - (Windows) User's Guide - Page 84
HP Deskjet 3840 series printer
If no error message appears Check the status of the printer by using the printer tools. To gain access to the tools, open the Printer Properties dialog box, click the Services tab, and then click the Service this device button. Use the printer tools to:
• View estimated ink levels. • Clean the print cartridges. • Calibrate the...