HP Deskjet 820c driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
Related HP Deskjet 820c Manual Pages
Download the free PDF manual for HP Deskjet 820c and other HP manuals at ManualOwl.com
User Guide - Page 11
HP DeskJet 820C Series Printers
Drive r In stallatio n
Driver Installation
For the printer to operate properly, an HP DeskJet 820C series printer driver must be installed in your computer. Refer to "Printer Driver Information/Installing the Printer Driver" for more detailed information.
User Guide - Page 56
HP DeskJet and DeskWriter Printers
Obtaining Printer Drivers
Obtaining Printer Drivers
Updates to the HP Printer Driver software occur periodically. New versions can be obtained from authorized Hewlett-Packard dealers or any of the sources listed below.
24-hour modem access
HP BBS Library
HP's electronic bulletin board library service is available 7 days a week, 24 hours a day for your ...
User Guide - Page 57
HP DeskJet and DeskWriter Printers
Obtaining Printer Drivers
Internet
Printer drivers and product support information can be obtained through the World-Wide Web as follows: URL ttp://www.hp.com/home.html or, www.hp.com/go/cposupport
Updated Printer Drivers by Mail
HP's Distribution Centers provide printer drivers and printer driver updates.
Worldwide Fulfillment Information
Driver
Languages...
User Guide - Page 64
HP DeskJet and DeskWriter Printers
Service and Support Resources
Service and Support Resources
HP Support Assistant (CD-ROM)
HP Support Assistant is an on-line tool providing technical information on a variety of Hewlett-Packard computers and peripheral products. This information is contained on a CD-ROM which is updated quarterly and mailed to you as part of the subscription. This system runs...
User Guide - Page 67
HP DeskJet and DeskWriter Printers
Service and Support Resources
HP BBS Library
The HP electronic bulletin board library service contains drivers and support information which can be downloaded to your PC via modem.
HP BBS Library
Country Austria
Number + 43 (222) 251658
Belgium
+ 32 (2) 778-3819
Denmark
+ 45 (45) 991905
Finland France
(9600) 7280 3616 HP MICRO
Germany Italy ...
User Guide - Page 72
HP DeskJet and DeskWriter Printers
Service and Support Resources
Hewlett-Packard Telephone Support
Technical Phone Support for Customers
The HP Customer Support Center provides free live technical assistance for peripherals during the hardware warranty of the product. If the product is still under warranty, the customer should ...
User Guide - Page 77
..." menu.
Company Information
Company name Address Phone number Your name
Printer Information
Printer model Serial number Date of purchase Date that you are sending the printer Customer code Failure is:
Occasionally intermittent: ___ Frequently intermittent: ___ Continuous: ___
Brand and model of your computer Version of software you are using The driver you are using Other information...
User Guide - Page 78
...95. The driver does not support DOS printing, however, DOS printing can be accommodated through MS Windows.
Note
Only a printer driver containing the designation "820C" should be used with HP DeskJet 820C series printers. Other HP DeskJet or DeskWriter printer drivers should not be used.
Access to the printer driver to change specific settings is available from each software application program...
User Guide - Page 81
HP DeskJet Printer Software for Windows
The HP DeskJet printer software for Windows includes: HP DeskJet 820C Printer Driver HP DeskJet 820C Toolbox How do I? (on-screen procedures to help user's use and maintain their printers) Troubleshooting Printer services (Status and Maintenance) TrueType Fonts Release Notes HP DeskJet Status Monitor
The HP DeskJet 820C Toolbox allows you to: View step-by-...
User Guide - Page 82
... A:\SETUP or B:\SETUP (depending on the computer's
configuration) in the text box and click OK. 5. Follow the on-screen instructions during the installation process and
provide appropriate computer system information. 6. Restart Windows to activate the HP DeskJet 820C series printer driver.
To install the printer software in Windows 95: 1. Insert Installation Disk 1 into your computer's disk drive...
User Guide - Page 83
...alignment as part of the installation routine.
To align the print cartridges:
Double click the Desktop icon (MS Windows 95 version shown above) and proceed from step 6 below, or: 1. Select Start from the task bar 2. Select Programs 3. Select HP DeskJet Utilities 4. Select HP DeskJet 820C Toolbox 5. Double-click the HP DeskJet 820C Toolbox icon 6. Select Printer Services 7. Select Align the Print...
User Guide - Page 84
...
The HP DeskJet 820C printer driver software provides access to all the capabilities of the HP DeskJet 820C series printers when used with Windows applications. The following options are available from the ColorSmart dialog box:
Automatic or Manual printing Color or Grayscale printing Best, Normal, or EconoFast print quality Paper Type (including HP's special papers) Paper Size Number of Copies...
User Guide - Page 85
...click Main in the Program Manager window. 2. Double-click Control Panel. 3. Double-click Printers. 4. Select the HP DeskJet 820C printer in the Installed Printers list and
click the Setup button. ColorSmart appears in the Setup Dialog box as shown below.
From Windows 95: 1. From Start, select Settings. 2. Select Printers. 3. Double-click the HP DeskJet 820C Series Printer icon to reveal
the dialog...
User Guide - Page 86
4. Select Printer, then select Properties to reveal the HP DeskJet 820C Printer Properties dialog box.
The dialog box has five tabs; General, Details, Setup, Paper, and Advanced which are described below. The General and Details tabs are provided by MS Windows, the Setup, Paper and Advanced tabs are provided by the HP DeskJet 820C series printer driver.
User Guide - Page 88
... printer ports. This selection also allows you to print to fax or file.
Print using the following driver:
Allows you to change printer drivers or install updated ones. (To install an updated driver, for example, click the New Driver button, then click Have Disk and follow the directions presented there.)
Capture Printer Port Permits you to capture, or terminate the capture of, a network printer...
User Guide - Page 98
... the software applications that support printing, the computer's hardware, and the printer. The basic printing system consists of the following:
1. Host computer (PC or Macintosh)
2. Application software (word processing, graphics design, desktop publishing, etc.)
3. Printer driver (specific to your printer and, in some cases, your application software)
4. Printer cable
5. Printer (HP DeskJet or...
User Guide - Page 100
...parallel port are selected. The printer driver's name should appear in the Installed Printers dialog box.
3. Close any screen saver or other TSR (Terminate Stay Resident) software programs that are open and running in the background. Restart your computer.
4. It may be necessary to reinstall the printer driver software using the instructions from the setup card.
5. Your software program is not set...
User Guide - Page 101
... be with the printer cable, the cable connections, or the computer port. (First, try another printer cable.)
1. Switch off the printer, disconnect the printer cable, switch the printer on.
2. If all lights begin blinking again, the printer is faulty.
Verify that the proper printer driver is selected. The printer driver's name should appear in the installed printer's dialog box (MS Windows) or the...
User Guide - Page 108
...
Note
HP periodically provides updates of the printer software. These updates may include enhancements that improve printer performance.
Problems and Solutions
Problem
Solution
Printer won't print
Printer icon does not appear on the left side of the Chooser.
The printer name does not appear on the right side of the Chooser or the HP DeskWriter family printer is not listed.
Power light...
User Guide - Page 112
...was derived from the earlier "Centronics®" interface. Firmware in HP DeskJet printers support the following modes of operation through the IEEE 1284-B parallel interface port:
Compatibility Mode
Nibble Mode
Extended Capabilities Port (ECP) mode
Printer drivers on host computers "negotiate" with the printer to switch from one mode to another. If an error occurs while in Nibble or ECP mode, the...