HP ENVY 14-1160se driver and firmware
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HP ENVY 14 Getting Started - Windows 7 - Page 2
... warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: August 2010
Document Part Number: 621962-002
Product notice
This user guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled...
HP ENVY 14 Getting Started - Windows 7 - Page 8
...or upgrading the hard drive 32 Removing the hard drive ...32 Installing a hard drive ...34 Adding or replacing memory modules 35 Connecting an external monitor or projector 38 Updating programs and drivers ...39 Routine care ...40 Cleaning the display ...40 Cleaning the TouchPad and keyboard 40
6 Backup and recovery ...41 Recovery discs ...42 Performing a system recovery ...43 Recovering using...
HP ENVY 14 Getting Started - Windows 7 - Page 11
... the Internet-Set up your wired or wireless network so that you can connect to the
Internet. For more information, refer to Networking on page 17. ● Update your antivirus software-Protect your computer from damage caused by viruses. The
software is preinstalled on the computer and includes a limited subscription for free updates. For more information, refer to the HP Notebook Reference Guide...
HP ENVY 14 Getting Started - Windows 7 - Page 15
... the computer ● How to update the software ● Operating system information ● Software, driver, and BIOS updates ● Troubleshooting tools ● How to access technical support ● Regulatory and safety information ● Battery disposal information
● Proper workstation setup, posture, health, and work habits
● Electrical and mechanical safety information
HP...
HP ENVY 14 Getting Started - Windows 7 - Page 49
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis. Go to http://www.hp.com/support to download the latest versions. You can also register to receive automatic update notifications when they become available.
ENWW
Updating programs and drivers 39
HP ENVY 14 Getting Started - Windows 7 - Page 51
... partition or recovery discs)
NOTE: Recovery discs have been included if your computer does not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. If the partition is present, an HP Recovery drive is listed in the window.
ENWW...
HP ENVY 14 Getting Started - Windows 7 - Page 53
... a set of recovery discs (entire drive backup) as soon as you set up the computer. ● Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using Recovery Manager. ● Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloaded...
HP ENVY 14 Getting Started - Windows 7 - Page 54
... and Restore.
2. Follow the on-screen instructions to schedule and create a backup.
NOTE: Windows® includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
Using system restore...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more. The following sections explain how to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures.
Symptoms of Hard Drive Issues
The symptoms of hard drive issues can be traced to connector issues, shock events, software issues, and more. The...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
HP ENVY 14 Notebook PC - Maintenance and Service Guide - Page 91
... the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn +esc (if you are already in Windows) or by using Setup Utility. 1. Start Setup Utility...
HP ENVY 14 Notebook PC - Maintenance and Service Guide - Page 92
...Start > Help and Support > Maintain. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps: a. Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note...
HP ENVY 14 Notebook PC - Maintenance and Service Guide - Page 93
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.
Updating the BIOS 85
HP ENVY 14 Notebook PC - Maintenance and Service Guide - Page 98
... partition or recovery discs) NOTE: Recovery discs have been included if your computer does not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. If the partition is present, an HP Recovery drive is listed in the window.
90...
HP ENVY 14 Notebook PC - Maintenance and Service Guide - Page 100
... a set of recovery discs (entire drive backup) as soon as you set up the computer. ● Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using Recovery Manager. ● Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloaded...
HP ENVY 14 Notebook PC - Maintenance and Service Guide - Page 101
... and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
Backing up your information...