HP ENVY 17-j029nr driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more. The following sections explain how to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures.
Symptoms of Hard Drive Issues
The symptoms of hard drive issues can be traced to connector issues, shock events, software issues, and more. The...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
User Guide - Windows 8 - Page 2
... additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: April 2013
First Edition: February 2013
Document Part Number: 715238-002
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise...
User Guide - Windows 8 - Page 8
... memory modules 65 Updating programs and drivers ...69 Cleaning your computer ...69 Cleaning the display, sides, and cover 69 Cleaning the TouchPad and keyboard 69 Traveling with or shipping your computer 70
9 Securing your computer and information 71 Using passwords ...71 Setting Windows passwords 72 Setting Setup Utility (BIOS) passwords 72 Using the fingerprint reader ...73 Using HP...
User Guide - Windows 8 - Page 79
... would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic update notifications when they become available.
Cleaning your computer
Cleaning your computer and external devices helps keep them in good working condition. If you don't clean your...
User Guide - Windows 8 - Page 84
...: ● Host-based firewalls-Software that protects only the computer it is installed on. ● Network-based firewalls-Installed between your DSL or cable modem and your home network
to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria...
User Guide - Windows 8 - Page 85
... c, and then select Control Panel. Select System and Security, select Windows Update, select Change settings, and then follow the on-screen instructions.
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this location...
User Guide - Windows 8 - Page 87
... Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or...
User Guide - Windows 8 - Page 90
... operating system and the programs that were
installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related
drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all
information from the hard drive and re-creating the partitions. Then it...
User Guide - Windows 8 - Page 94
... corner of the screen, and then select General from the PC settings screen.
4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following...
User Guide - Windows 8 - Page 101
... 55 optical drive eject button, identifying 5 optical drive, identifying 5 optional external devices, using 52 original system recovery 84
P passwords
Setup Utility (BIOS) 72 Windows 72 pinching touch screen gesture 36 TouchPad gesture 31 ports HDMI 6, 24, 27 Intel Wireless Display 28 Intel Wireless Music 28 USB 3.0 5, 6, 23 power button, identifying 12 power connector, identifying 5 power lights...
User Guide - Windows 8 - Page 102
... 6 security, wireless 19 serial number 16 service labels, locating 16 setting password protection on
wakeup 45 setup of WLAN 19 Setup Utility (BIOS) passwords
72 shipping the computer 70 shutdown 50
Sleep exiting 44 initiating 44
slots memory card 6 security cable 6
software critical updates 75 CyberLink PowerDVD 28 Disk Cleanup 65 Disk Defragmenter 64
software updates, installing 75 speakers...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC - Maintenance and Service Guide - Page 2
... 8. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality. See http://www.microsoft.com for details.
Software terms By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC - Maintenance and Service Guide - Page 111
... device, cable, or cord.
1. From the Start screen, select the HP Support Assistant app.
2. Click Updates and tune-ups, and then click Check for HP updates now.
3. Follow the on-screen instructions.
4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is more recent than your BIOS...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC - Maintenance and Service Guide - Page 116
... operating system and the programs that were
installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers
and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all information
from the hard drive and re-creating the partitions. Then it...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC - Maintenance and Service Guide - Page 120
... corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following...