HP ENVY Rove 20-k000 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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User Guide - Page 2
... constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: June 2013
Document Part Number: 722962-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any...
User Guide - Page 6
... Hibernation 26 Setting password protection on wakeup 26 HP CoolSense (select models only 26 Refreshing your software content with Intel Smart Connect Technology (select models only 27 Shutting down (turning off) the computer 27
7 Managing and sharing information ...28 Using a USB device ...28 Connecting a USB device 29 Removing a USB device ...29 Inserting and removing a memory card 30...
User Guide - Page 7
... 34 Installing Windows updates 34 Updating software 35
9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 36 Starting Setup Utility (BIOS) ...36 Updating the BIOS ...36 Determining the BIOS version 36 Downloading a BIOS update 37 Using HP PC Hardware Diagnostics (UEFI 37 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 38
10 Backing up, restoring, and recovering...
User Guide - Page 9
... to a wired or wireless network. See details in Connecting
to a network on page 10. ● Become familiar with the computer hardware and software. For information, go to Getting to
know your computer on page 4 and Enjoying entertainment features on page 14. ● Back up your hard drive by creating a recovery drive. See Backing up, restoring, and recovering
on page 39...
User Guide - Page 10
...9702; Wireless connection problems ◦ Power problems ◦ Display problems ◦ Keyboard and mouse problems ◦ Audio problems ◦ Software problems
Safety & Comfort Guide
●
To access this guide, select HP Support Assistant on ●
the Start screen, select My computer, and then select
User guides, or go to http://www.hp.com/ergo.
●
Proper workstation setup...
User Guide - Page 39
... type disk. 2. Click Settings, and then select Defragment and optimize your drives.
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. Go to the HP support website to download the latest versions of HP programs and drivers. For U.S. support, go to http://www.hp.com...
User Guide - Page 42
... administrator password set in Windows, nor is it revealed as it is set, entered, changed, or deleted.
NOTE: If you enter the power-on password at the first password check, you must enter the administrator password to access Setup Utility (BIOS).
● Must be entered each time you turn on or restart the computer.
● If you forget your power-on password, you...
User Guide - Page 43
...soon as possible after you set up your computer. From the Start
screen, type u, select Settings, and then select Windows Update. ● Enable automatic Windows Update thereafter.
Updating software
HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this location, you...
User Guide - Page 44
... HP PC Hardware Diagnostics (UEFI)
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup...
User Guide - Page 45
... any device, cable, or cord.
1. From the Start screen, type support, and then select the HP Support Assistant app.
2. Click Updates and tune-ups, and then click Check for HP updates now.
3. Follow the on-screen instructions.
4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is...
User Guide - Page 46
... a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Software tab. 3. Enter the product name in the text box, and then click Search. 4. Select your computer model, and then select...
User Guide - Page 47
... certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). You can also manually create a system...
User Guide - Page 48
... worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub. ● Be sure that the computer is connected to AC power before you begin creating the recovery media...
User Guide - Page 49
...personal data, apps, and settings, and reinstall Windows.
For more information, see Remove everything and reinstall Windows on page 42.
● If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling...
User Guide - Page 51
... from the PC settings screen.
4. Scroll the right-side choices down to display Remove everything and reinstall Windows. 5. Under Remove everything and reinstall Windows, select Get started, and follow the on-
screen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you...
User Guide - Page 56
... the WLAN, the software driver is either missing or corrupted. A Windows "Device not Found" error message may also be displayed. To resolve this problem, get the latest version of the WLAN device software and drivers for your computer from the HP website at http://www.hp.com. 1. Open your Internet browser. 2. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to
http...
User Guide - Page 60
Software problems
● Shut down the computer, and then turn it on again. ● Update or reinstall the drivers. See Updating programs and drivers on page 31. ● Refresh or restore your computer. See Backing up, restoring, and recovering on page 39.
52 Chapter 11 Troubleshooting
User Guide - Page 63
... files 40 backups 39 Beats Audio 15 Beats Audio Control Panel 15 best practices 1 BIOS
determining version 36 downloading an update 37 updating 36 Bluetooth device 10 Bluetooth label 9 boot order changing HP Recovery
Manager 44 buttons
power 8 rotate 7 stand release 8 volume control 5 Windows 5
C cables, USB 29 caring for your computer 32 cleaning
display 32 keyboard 32 procedures 32 products...
User Guide - Page 64
...drive 7
M maintenance, Disk
Defragmenter 31 memory card reader, identifying
9 memory card, inserting 30 minimized image
creating 43 minimized image recovery 43
N num lock key, identifying 24
O operating specifications 53 original system recovery 43
P passwords
Setup Utility (BIOS) 34 Windows 33 pinching touch screen gesture 18 ports Intel Wireless Display 15 Intel Wireless Music 15 USB 3.0 7 power...
User Guide - Page 65
... key, identifying 21 Windows passwords 33 Windows updates, installing 34 wired network, connecting 13 wireless certification label 9 wireless controls, operating system 10 wireless light 10 wireless network (WLAN) connecting 12 corporate WLAN connection
12 equipment needed 11 functional range 12 public WLAN connection 12 security 11 using 11 wireless router 11 WLAN device 10 WLAN label 9
Z zooming...