HP ENVY Sleekbook 4-1016nr driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more. The following sections explain how to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures.
Symptoms of Hard Drive Issues
The symptoms of hard drive issues can be traced to connector issues, shock events, software issues, and more. The...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
User Guide - Page 2
... constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: April 2012
Document Part Number: 683020-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any...
User Guide - Page 7
...44 Connecting a USB device 44 Removing a USB device ...45 Connecting a powered USB device 45 Inserting and removing a digital storage card 46
8 Maintaining your computer ...47 Improving performance ...47 Using HP 3D DriveGuard (select models only 47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides...
User Guide - Page 8
Installing HP and third-party software updates 55 Securing your wireless network ...56 Backing up your software applications and information 56 Using an optional security cable lock 56
10 Using Setup Utility (BIOS) and System Diagnostics 57 Starting Setup Utility (BIOS) ...57 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 58 Using System Diagnostics ...59
...
User Guide - Page 53
... do not have to wait while updates are downloaded and installed. ▲ To enable this feature or manually adjust the settings, select Start > All Programs > Intel >
Intel Smart Connect Technology. For additional information and a list of supported applications, see the software Help.
Shutting down the computer
CAUTION: Unsaved information is lost when the computer shuts down. The Shut down...
User Guide - Page 57
..., you might consider installing larger drives and adding more memory.
Using HP 3D DriveGuard (select models only)
HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after...
User Guide - Page 59
..., and updating programs and drivers allows your computer to run the latest technology available. For example, older graphics components might not work well with the most recent gaming software. Without the latest driver, you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers...
User Guide - Page 62
...access to Setup Utility (BIOS) settings and other system identification information Ongoing or future threats to the computer Unauthorized access to a Windows user account Unauthorized removal of the computer
Security feature Power-on password Antivirus software Firewall software Administrator password
Software updates User password Security cable lock
Locating your security software
HP Security...
User Guide - Page 65
.... ● Obtain updates to Windows and other Microsoft programs, as they are released, from the
Microsoft website and through the updates link in Help and Support.
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this...
User Guide - Page 68
...not insert, remove, connect, or disconnect any device, cable, or cord.
1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you
want to download. 3. At the download area, follow these steps:
a. Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note of the date...
User Guide - Page 75
...Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions.
Recovering using the recovery media
1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external
optical drive, and then restart the computer. - or - Insert the recovery flash drive into a USB port on your computer, and then...
User Guide - Page 82
... get the latest version of the WLAN device software for your computer, follow these steps: 1. Open your Internet browser and go to http://www.hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number
in the search box. 4. Press enter, and then follow the on-screen instructions. NOTE: If...
User Guide - Page 87
...external devices, using
45 original system recovery 64
P passwords
Setup Utility (BIOS) 54 Windows 53 pinching TouchPad gesture 33 ports HDMI 6, 21, 24 Intel Wireless Display 25 USB 5, 21 USB 3.0 6, 21 power battery 40 conserving 40 power button, identifying 10 power connector, identifying 5 power lights, identifying 6, 9
power meter 38 PowerDVD 25 Product Key 13 product name and number,
computer...
User Guide - Page 88
... and support 69 troubleshooting; audio functions 73 troubleshooting; low battery level 73 troubleshooting; power management 73 troubleshooting; wireless connection 70 turning off the computer 43
U unresponsive system 43 USB 3.0 port, identifying 21 USB 3.0 ports identifying 6 USB cable, connecting 45 USB devices
connecting 44
description 44 removing 45 USB hubs 44 USB ports, identifying...
HP Envy 4 - Maintenance and Service Guide - Page 80
...Start > Help and Support > Maintain.
Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps: a. Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note...