HP ENVY Sleekbook 6-1131nr driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more. The following sections explain how to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures.
Symptoms of Hard Drive Issues
The symptoms of hard drive issues can be traced to connector issues, shock events, software issues, and more. The...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
HP Envy 6 Maintenance and Service Guide - Page 82
...Start > Help and Support > Maintain.
Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps: a. Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note...
HP Envy 6 Maintenance and Service Guide - Page 87
... the software from the disc provided by the manufacturer using an optional external optical drive (purchased separately).
Using the dedicated recovery partition
When using the dedicated recovery partition, there is an option to back up pictures, music and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails, Internet favorites and settings during...
User Guide - Windows 8 - Page 2
... constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: July 2012
Document Part Number: 696675-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any...
User Guide - Windows 8 - Page 8
... Securing your computer and information 51 Using passwords ...51 Setting Windows passwords 52 Setting Setup Utility (BIOS) passwords 52 Using Internet security software ...53 Using antivirus software ...53 Using firewall software ...53 Installing software updates ...53 Installing Windows security updates 53 Installing HP and third-party software updates 54 Securing your wireless network ...54...
User Guide - Windows 8 - Page 52
...; When you are connecting an external hardware device that does not connect to a USB or video
port ● When the computer will be unused and disconnected from external power for an extended
period
Although you can shut down the computer with the power button, the recommended procedure is to use the Windows Shut down command:
NOTE: If the...
User Guide - Windows 8 - Page 63
... or cable modem and your home network
to protect all the computers on the network.
When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked.
Installing software updates
HP, Microsoft Windows, and third-party software installed on your computer should...
User Guide - Windows 8 - Page 64
.... ● Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft website and through the updates link in Help and Support.
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this...
User Guide - Windows 8 - Page 66
... Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or...
User Guide - Windows 8 - Page 67
... to an optional power source. During the download and installation, follow these instructions: Do not disconnect power from the computer by unplugging the power cord from the AC outlet. Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. From the Start screen, select HP Support Assistant. 2. Click Updates and tune-ups...
User Guide - Windows 8 - Page 70
... h, and then select Help and Support.
Creating HP Recovery media
HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and...
User Guide - Windows 8 - Page 72
...personal data, apps, and settings, and reinstall Windows.
For more information, see Remove everything and reinstall Windows on page 63.
● If you wish to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling...
User Guide - Windows 8 - Page 74
... corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following...
User Guide - Windows 8 - Page 81
... 63 restore Windows File History 62 RJ-45 (network) jack, identifying 6 rotating TouchPad gesture 28
S scrolling TouchPad gesture 27 security cable lock, installing 54 security cable slot, identifying 5 security, wireless 16 serial number 13 serial number, computer 13 service labels
locating 13 setting password protection on
wakeup 37 setup of WLAN 16 Setup Utility (BIOS) passwords
52 shipping...
User Guide - Windows 8 - Page 82
Sleep exiting 36 initiating 36
slots Digital Media 6 security cable 5
software CyberLink PowerDVD 24 Disk Cleanup 48 Disk Defragmenter 48
software updates, installing 53 speakers, identifying 11, 20 supported discs
recovery 61 system information hot key 34 system recovery 64 system restore point
creating 60 restoring 62
T testing an AC adapter 41 TouchPad
buttons 8 TouchPad gestures 29
flicking 29...