HP ENVY TouchSmart 14-k000 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
Related HP ENVY TouchSmart 14-k000 Manual Pages
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 2
... (when the unit is turned on and the hard drive is reading or writing data)
Shock events may cause different error messages to be displayed such as "Non-system disk" or "No boot device".
Software issues Some hard drive performance problems mimic hard drive failure, but are often caused by software issues. These include (but are not limited to...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 3
... most difficult software problems to trace is file corruption, because corruption occurs very easily during routine computer handling. For example, powering off the ...drive.
Read Errors
HDDs can fail due to the same read errors. In this situation, a low-level format of the drive can be performed. Refer to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for HP...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
• Install and maintain a virus protection program to prevent failures due to viruses. • Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 8
... drive for any errors, bad sectors, and/or recovery of readable information. Please refer to the following Microsoft Knowledge Base articles for information:
Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp
Windows 2000:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716
For more information
Contact HP Technical Support: http://welcome.hp...
Regulatory, Safety and Environmental Notices User Guide - Page 2
... is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Fifth Edition: May 2013
Fourth...
Regulatory, Safety and Environmental Notices User Guide - Page 7
... Sweden: Cable grounding notice for products with a TV tuner 27
4 Safety notices for desktops, thin clients and personal workstations 28 Important safety information ...28 Installation conditions ...29 Battery replacement notice ...29 Brazil battery disposal ...30 Headset and earphone volume level notice 30 Laser safety ...30 Power supply and power cord set requirements 31 Power supply class...
Regulatory, Safety and Environmental Notices User Guide - Page 9
... enter BIOS Setup. 3. Select the System Configuration menu. For Windows 8, follow these instructions: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup
Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. The FCC IDs are displayed at the bottom of the screen. CAUTION: Devices...
Regulatory, Safety and Environmental Notices User Guide - Page 10
... the dealer or an experienced radio or television technician for help.
Modifications
The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment.
Cables
To maintain compliance with FCC Rules and Regulations...
Regulatory, Safety and Environmental Notices User Guide - Page 18
... the HP Web site at http://www.hp.com/recycle. For information about removing a user-replaceable battery, refer to the user guide included...power: ● Turn off the display after 10 minutes ● Initiate Sleep after 20 minutes The computer exits Sleep when the power/Sleep button is pressed. When the Wake On LAN (WOL) feature is enabled, the computer can also exit Sleep in response to a network...
Regulatory, Safety and Environmental Notices User Guide - Page 19
... are no user-serviceable components inside.
Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified in the laser product installation guide.
Allow only authorized service providers to repair the unit.
This product may be provided with an optical storage device (for example, a CD or DVD drive) and/or a fiber optic transceiver. Each of...
Regulatory, Safety and Environmental Notices User Guide - Page 20
... line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send...
Regulatory, Safety and Environmental Notices User Guide - Page 21
U.S. modem declarations
Refer to the following modem vendor declarations for the modem device installed in your computer:
Modem notices 13
Regulatory, Safety and Environmental Notices User Guide - Page 25
... line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send...
Regulatory, Safety and Environmental Notices User Guide - Page 27
... shall not be set to make automatic calls to the Telecom '111' Emergency Service.
Electromagnetic compatibility notices
This guide provides country- and region-specific nonwireless and wireless regulatory notices and compliance information for the computer product. Some of these notices may not apply to your product.
One or more integrated wireless devices may be installed. In some environments...
Regulatory, Safety and Environmental Notices User Guide - Page 28
... interference with and/or damage to this device.
Australia telecom statement
The computer must be connected to the Telecommunication Network through a line cord that meets the requirements of AS/CA S008. WARNING! Modems without integral RJ11 connector that are shipped with this computer should not be installed in any other device. This equipment incorporates a radio transmitting and...
Regulatory, Safety and Environmental Notices User Guide - Page 31
Wireless LAN and Bluetooth certification markings
If this device contains radio equipment, it is certified radio equipment.
South Korea notices
20cm This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and personnel.
Mexico notice
Declaración para México Electromagnetic compatibility notices 23
Regulatory, Safety and Environmental Notices User Guide - Page 52
... such as configuration (components and modules chosen) and usage (tasks being performed, software installed and running, etc.).
Turkey EEE regulation
In Conformity with the EEE regulation EEE ...hazardous substances
The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 № 1057,... notebook computers