HP ENVY TouchSmart 17-j185nr driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
Related HP ENVY TouchSmart 17-j185nr Manual Pages
Download the free PDF manual for HP ENVY TouchSmart 17-j185nr and other HP manuals at ManualOwl.com
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... reading or writing data)
Shock events may cause different error messages to be displayed such as "Non-system disk" or "No boot device".
Software issues Some hard drive performance problems appear to mimic hard drive failure, but may actually be caused by software issues. These software issues include (but are not limited to): File corruption File fragmentation...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
User Guide - Windows 8 - Page 2
... additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: April 2013
First Edition: February 2013
Document Part Number: 715238-002
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise...
User Guide - Windows 8 - Page 8
... memory modules 65 Updating programs and drivers ...69 Cleaning your computer ...69 Cleaning the display, sides, and cover 69 Cleaning the TouchPad and keyboard 69 Traveling with or shipping your computer 70
9 Securing your computer and information 71 Using passwords ...71 Setting Windows passwords 72 Setting Setup Utility (BIOS) passwords 72 Using the fingerprint reader ...73 Using HP...
User Guide - Windows 8 - Page 79
... the most recent gaming software. Without the latest driver, you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic update notifications when they become available.
Cleaning your computer
Cleaning your computer and external devices helps keep them in...
User Guide - Windows 8 - Page 84
...: ● Host-based firewalls-Software that protects only the computer it is installed on. ● Network-based firewalls-Installed between your DSL or cable modem and your home network
to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria...
User Guide - Windows 8 - Page 85
... c, and then select Control Panel. Select System and Security, select Windows Update, select Change settings, and then follow the on-screen instructions.
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this location...
User Guide - Windows 8 - Page 87
... Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or...
User Guide - Windows 8 - Page 90
... operating system and the programs that were
installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related
drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all
information from the hard drive and re-creating the partitions. Then it...
User Guide - Windows 8 - Page 94
... corner of the screen, and then select General from the PC settings screen.
4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following...
User Guide - Windows 8 - Page 101
... 55 optical drive eject button, identifying 5 optical drive, identifying 5 optional external devices, using 52 original system recovery 84
P passwords
Setup Utility (BIOS) 72 Windows 72 pinching touch screen gesture 36 TouchPad gesture 31 ports HDMI 6, 24, 27 Intel Wireless Display 28 Intel Wireless Music 28 USB 3.0 5, 6, 23 power button, identifying 12 power connector, identifying 5 power lights...
User Guide - Windows 8 - Page 102
... 6 security, wireless 19 serial number 16 service labels, locating 16 setting password protection on
wakeup 45 setup of WLAN 19 Setup Utility (BIOS) passwords
72 shipping the computer 70 shutdown 50
Sleep exiting 44 initiating 44
slots memory card 6 security cable 6
software critical updates 75 CyberLink PowerDVD 28 Disk Cleanup 65 Disk Defragmenter 64
software updates, installing 75 speakers...
Start Here - Page 2
... 8. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows 8 functionality. See http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA...
Start Here - Page 10
...the steps for accessing HP Software Setup have changed. To access HP Software Setup: 1. From the Start screen, type HP Software Setup.
NOTE: If the HP Software Setup app does not appear, your system does not support this feature. Refer to the User Guide for restore and recovery steps for your computer. 2. Select HP Software Setup. 3. Follow the on-screen instructions to reinstall drivers or select...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 100
... system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. Open Windows Explorer by selecting Start > Computer. 2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3. Using the hard drive path you recorded...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide - Page 108
...Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions.
Recovering using the recovery media
1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external
optical drive, and then restart the computer. - or - Insert the recovery flash drive into a USB port on your computer, and then...