HP ENVY TouchSmart m6-k000 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 2
... (when the unit is turned on and the hard drive is reading or writing data)
Shock events may cause different error messages to be displayed such as "Non-system disk" or "No boot device".
Software issues Some hard drive performance problems mimic hard drive failure, but are often caused by software issues. These include (but are not limited to...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 3
... most difficult software problems to trace is file corruption, because corruption occurs very easily during routine computer handling. For example, powering off the ...drive.
Read Errors
HDDs can fail due to the same read errors. In this situation, a low-level format of the drive can be performed. Refer to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for HP...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
• Install and maintain a virus protection program to prevent failures due to viruses. • Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
Regulatory, Safety and Environmental Notices User Guide - Page 9
... enter BIOS Setup. 3. Select the System Configuration menu. For Windows 8, follow these instructions: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup
Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. The FCC IDs are displayed at the bottom of the screen. CAUTION: Devices...
Regulatory, Safety and Environmental Notices User Guide - Page 20
... line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send...
Regulatory, Safety and Environmental Notices User Guide - Page 25
... line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send...
Regulatory, Safety and Environmental Notices User Guide - Page 52
... such as configuration (components and modules chosen) and usage (tasks being performed, software installed and running, etc.).
Turkey EEE regulation
In Conformity with the EEE regulation EEE ...hazardous substances
The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 № 1057,... notebook computers
HP ENVY Sleekbook and HP ENVY Touchsmart - Maintenance and Service Guide - Page 6
Solid state drive ...32 WLAN module ...34 Memory modules ...35 Fan ...36 RJ-45 module cover ...37 Media card reader ...38 System board ...40 Heat sink ...43 Speakers ...44 USB/Audio board ...46 TouchPad module ...48 Power connector cable ...48 Power button board ...49 Display panel ...51 Webcam assembly ...54 Keyboard ...55 WLAN antenna cables ...56 Top cover ...57
5 Setup Utility (BIOS) and ...
HP ENVY Sleekbook and HP ENVY Touchsmart - Maintenance and Service Guide - Page 7
Using f11 recovery tools ...68 Using Windows 8 operating system media (purchased separately 68 Using Windows Refresh for quick and easy recovery 69 Remove everything and reinstall Windows 69 Using HP Software Setup 70 8 Power cord set requirements ...71 Requirements for all countries ...71 Requirements for specific countries and regions 71 9 Recycling ...73 Index ...74
vii
HP ENVY Sleekbook and HP ENVY Touchsmart - Maintenance and Service Guide - Page 48
... memory, and the Windows 8 Professional operating system
732775-601
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer...
HP ENVY Sleekbook and HP ENVY Touchsmart - Maintenance and Service Guide - Page 69
... BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Setup Utility (BIOS). 1. Start Setup Utility (BIOS...
HP ENVY Sleekbook and HP ENVY Touchsmart - Maintenance and Service Guide - Page 70
... device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is more recent than your BIOS...
HP ENVY Sleekbook and HP ENVY Touchsmart - Maintenance and Service Guide - Page 74
...NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.
Backing up your information
Recovery after...
HP ENVY Sleekbook and HP ENVY Touchsmart - Maintenance and Service Guide - Page 75
... HP Support Assistant app.
To recover your information using Automatic Repair, follow these steps:
CAUTION: Some Automatic Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software...
HP ENVY Sleekbook and HP ENVY Touchsmart - Maintenance and Service Guide - Page 76
... on recovering information using the Windows tools, perform a search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.
Using f11 recovery tools
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer...
HP ENVY Sleekbook and HP ENVY Touchsmart - Maintenance and Service Guide - Page 78
... from the PC settings screen.
4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions.
Using HP Software Setup
HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. 1. From the Start screen, type HP Software Setup, and select Apps. 2. Open HP Software Setup. 3. Follow the on...
HP ENVY Sleekbook and HP ENVY Touchsmart - Maintenance and Service Guide - Page 82
...spare part numbers 27 battery removal 29 spare part numbers 17, 29 BIOS determining version 61 downloading an update 62 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive precautions 23 buttons left TouchPad 6 power 8 right TouchPad 6
C cables, service considerations 22 caps lock light, identifying 7 chipset, product description 1 components
bottom 13 display 5 left side 10 right side 12 top...