HP EliteBook 8470p driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
Related HP EliteBook 8470p Manual Pages
Download the free PDF manual for HP EliteBook 8470p and other HP manuals at ManualOwl.com
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... reading or writing data)
Shock events may cause different error messages to be displayed such as "Non-system disk" or "No boot device".
Software issues Some hard drive performance problems appear to mimic hard drive failure, but may actually be caused by software issues. These software issues include (but are not limited to): File corruption File fragmentation...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... more advanced diagnostics.
Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI)
The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostic tests, which can be installed to a USB key. Go to your product Software & Drivers download page to obtain:
http://welcome.hp.com/country/us/en/support.html
To launch the UEFI diagnostics, select the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
HP Notebook Reference Guide - Page 8
... normally 47 Slot-load ...48 Sharing optical drives ...49
Using RAID (select models only) ...49
7 Security ...50 Protecting the computer ...50 Using passwords ...51 Setting passwords in Windows 52 Setting passwords in Computer Setup 53 Managing a BIOS administrator password 53 Entering a BIOS administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock...
HP Notebook Reference Guide - Page 42
... of the Personal Computer Memory Card International Association (PCMCIA).
Configuring an ExpressCard
Install only the software required for the card. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for your operating system. ● Do not install additional software, such as card services, socket services, or enablers, that...
HP Notebook Reference Guide - Page 68
...: ● Host-based firewalls-Software that protects only the computer it is installed on. ● Network-based firewalls-Installed between your DSL or cable modem and your home network
to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria...
HP Notebook Reference Guide - Page 69
...
Microsoft website and through the updates link in Help and Support.
Using HP ProtectTools Security Manager (select models only)
HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For...
HP Notebook Reference Guide - Page 73
....html.
2. Select Start > All Programs > HP Help and Support > HP Software Setup.
3. Click the Check for Software Updates button.
4. When SoftPaq Download Manager opens for the first time, a window is displayed asking if you want to show only software for the computer you are using or to show the software for all supported models. Select Show software for all supported models. If you have used...
HP Notebook Reference Guide - Page 74
... applications that are not already installed on the computer. HP Software Setup utility allows you to install hardware-enabling drivers and optional software applications. This tool can also be used to download any application updates using SoftPaq Download Manager. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup.
64 Chapter 8 Maintenance
HP Notebook Reference Guide - Page 78
Using f10 setup to update the BIOS
1. Download the SoftPaq from the HP website. NOTE: Verify that the UEFI system diagnostics is installed on your computer (or USB flash drive).
2. Click Run, and then click Cancel at the Update/USB bootable dialog box. 3. Navigate to the folder located in c:\swsetup that corresponds to your SoftPaq number. 4. Locate the .bin file in the ROMpaq...
HP Notebook Reference Guide - Page 79
... system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. Open Windows Explorer by selecting Start > Computer. 2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3. Using the hard drive path you recorded...
HP Notebook Reference Guide - Page 91
... setting 11 MultiBoot Express 72, 75
N network cable, connecting 13 network icon 2 Network Service Boot 73 NIC boot device 72, 73
O operating system controls 4 optical disc
inserting 45 removing 46 optical drive 40 optional external devices, using 39
P passwords
administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16
HDMI 18 Intel Wireless Display 19 VGA...
HP ProtectTools Getting Started - Page 11
... limited control of some HP ProtectTools modules.
The software modules available for your computer may vary depending on your model.
HP ProtectTools software modules may be preinstalled, preloaded, or available for download from the HP website. For more information, go to http://www.hp.com.
NOTE: The instructions in this guide are written with the assumption that you have already installed the...
HP ProtectTools Getting Started - Page 44
... of security: ◦ Home-Manage passwords, set up your authentication credentials, or check the status of
the security applications. ◦ Theft Recovery-Computrace for HP ProtectTools (purchased separately) ◦ Status-Check the status of the HP ProtectTools security applications.
NOTE: Applications that are not installed on the computer are not displayed in the following list. ●...
HP ProtectTools Getting Started - Page 57
...; Contactless MiFare Classic 1k, 4k, and mini memory cards ▲ To set up your contactless card, place it very close to the reader, and then follow the on-screen
instructions.
Proximity card
A proximity card is a small plastic card containing a computer chip. If a proximity card reader is connected to the computer, if the administrator has installed the associated driver from the
My Logons 47
Getting Started HP Notebook - Page 2
... may not be available on your computer.
To obtain the latest information in this guide, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by...
Getting Started HP Notebook - Page 6
... service door 34 Replacing or upgrading the hard drive 35 Removing the hard drive ...35 Installing a hard drive ...37 Updating programs and drivers ...38 Cleaning your computer ...39 Cleaning products ...39 Cleaning procedures ...39 Cleaning the display 39 Cleaning the sides and cover 39 Cleaning the TouchPad and keyboard 40
6 Backup and recovery ...41 Creating recovery media with HP Recovery...