HP Envy 15-3000 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more. The following sections explain how to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures.
Symptoms of Hard Drive Issues
The symptoms of hard drive issues can be traced to connector issues, shock events, software issues, and more. The...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 3
...most difficult software problems to trace is file corruption, because corruption occurs very easily during routine computer handling. For example, powering off the...drive.
Read Errors
HDDs can experience issues due to read errors. In this situation, a low-level format of the drive can be performed. Refer to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for HP...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
HP ENVY15 Getting Started - Windows 7 - Page 3
... additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: November 2011
First Edition: November 2011
Document Part Number: 658370-002
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise...
HP ENVY15 Getting Started - Windows 7 - Page 9
... ...21 Using an Internet service provider (ISP 22 Connecting to a wireless network ...22 Connecting to an existing WLAN 22 Setting up a new WLAN network 23 Configuring a wireless router 24 Protecting your WLAN 24
4 Keyboard and pointing devices ...25 Using the keyboard ...25 Using the action keys ...25 Using pointing devices ...27 Setting pointing device preferences 27 Using the Imagepad...
HP ENVY15 Getting Started - Windows 7 - Page 17
... exit Sleep. You do not have to wait while updates are downloaded. ▲ To open Intel Smart Connect to enable this feature or manually adjust the settings, select Start
> All Programs > Intel > Intel Smart Connect Technology. For additional information and a list of supported applications, see the software Help.
Radiance backlight keyboard and proximity sensor
The radiance...
HP ENVY15 Getting Started - Windows 7 - Page 20
...Support > User guides.
◦ Connecting to a wireless network
◦ Using the keyboard and pointing devices
◦ Replacing or upgrading the hard drive and memory modules
◦ Performing a backup and a recovery
◦ Contacting customer support
● Computer specifications
HP Notebook Reference Guide
● Power management features
To access this guide:
● Instructions...
HP ENVY15 Getting Started - Windows 7 - Page 21
...Help and Support > User guides.
-or-
Go to http://www.hp.com/ergo.
Worldwide Telephone Numbers booklet
HP customer support telephone numbers
This booklet is provided with your computer.
HP Web site
To access this Web site, go to http://www.hp.com/ support.
● Customer support information ● Ordering parts and finding additional help ● Software, driver, and BIOS updates ●...
HP ENVY15 Getting Started - Windows 7 - Page 33
..., you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP helps to set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and password to access the Internet. Record this information and store it in a safe place.
The following features help...
HP ENVY15 Getting Started - Windows 7 - Page 36
... feature, see the "Setup Utility (BIOS) and System Diagnostics" chapter in the HP Notebook Reference Guide.
CAUTION: Use extreme care when making changes. Errors can prevent the computer from operating properly.
Icon
Key
f1
f2
Description
Opens Help and Support, which provides information about your Windows operating system and computer, answers to questions and tutorials, and updates to your...
HP ENVY15 Getting Started - Windows 7 - Page 43
...; Replacing or upgrading the hard drive ● Adding or replacing memory modules
Using a factory-sealed battery
IMPORTANT: Do not attempt to replace your computer battery, which is installed and sealed at the factory. A broken battery seal voids your warranty. Your computer has an internal rechargeable battery that can be replaced only by an authorized service provider. For...
HP ENVY15 Getting Started - Windows 7 - Page 44
..., or in Hibernation, press the power button, and then shut down the computer through the operating system. NOTE: To determine the type of drive installed in your computer, click Start, right-click Computer, click Manage, and then click Disk Management. NOTE: When replacing a hard drive, make sure that you save the hard drive bracket and cover. You may need...
HP ENVY15 Getting Started - Windows 7 - Page 49
... are located under the service access door on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module or replacing a memory module in one of the memory module slots. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord before installing a memory module. CAUTION: Electrostatic discharge...
HP ENVY15 Getting Started - Windows 7 - Page 55
..., click Start, right-click Computer, click Manage, and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the window. CAUTION: HP Recovery Manager (partition or discs/flash drive) restores only the software that was installed at the factory. Software not provided with this computer must be reinstalled manually. NOTE: Recovery discs have been included if...
HP ENVY15 Getting Started - Windows 7 - Page 57
... a set of recovery discs or a recovery flash drive as soon as you set up the computer. ● Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using HP Recovery Manager. ● HP Recovery Manager restores only software that was installed at the factory. Software not provided with this computer must be downloaded...
HP ENVY15 Getting Started - Windows 7 - Page 59
... Follow the on-screen instructions to schedule and create a backup. NOTE: Windows® includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. For more information, see Help and Support.
Using Windows system restore points
A system...