HP GX5000Z driver and firmware
Related HP GX5000Z Manual Pages
Download the free PDF manual for HP GX5000Z and other HP manuals at ManualOwl.com
Gaming PC - Warranty and Support Guide - Page 2
... assistance. Visit http://www.hp.com/support to:
• Download current software and drivers for your product. • Learn how to protect your PC from security threats such
as viruses.
• Diagnose performance issues with your PC. • Find user manuals and documentation for your product.
When should I contact Total Care phone service and support?
When your problem cannot...
Gaming PC - Warranty and Support Guide - Page 3
... a Warranty Upgrade HP offers an Extended Service Plan that ...hp.com/recycle
Recovering From Software Problems
The PC uses the operating system and installed software programs during normal operation. If your PC works improperly or stops because of the software, you may be able to repair it.
The Software Repair Wizard (select models only) is an icon on the desktop or in the Help and Support...
Gaming PC - Warranty and Support Guide - Page 4
...restore point" where it records the PC settings at that time and date. The installation of some software automatically sets a restore point for you, but it is recommended to manually set restore points, especially before installing or downloading additional software. When using Add Programs from the Add or Remove Programs feature under the computer Control Panel, the operating system automatically...
Gaming PC - Warranty and Support Guide - Page 5
... computer.
NOTE: A hard disk drive is a disk inside the computer that stores the operating system, programs, and data.
2 You recover the operating system and programs directly from your hard disk drive, where a copy was placed for your convenience. We call this part of your hard disk drive the "recovery partition." The recovery partition takes up some space on your hard disk drive.
3 You can copy...
Gaming PC - Warranty and Support Guide - Page 6
... your PC hard disk drive. • Start the Microsoft Recovery Console (a utility from
Microsoft that can perform operating system diagnostics and repairs).
To Start the Recovery Tools CD:
1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose PC Help & Tools. 4 Click Compaq Recovery Tools CD. The tools window
appears. 5 Follow the onscreen instructions.
Store the Recovery Tools CD...
Gaming PC - Warranty and Support Guide - Page 7
..., and then click Next. 8 Select the driver or application program to install, and
then click Install. 9 Follow the onscreen instructions. 10 Repeat steps 7 through 9 to install other drivers or
applications. 11 When you have finished recovering applications or
drivers, close the Application Recovery program. Then click Start, click Turn Off Computer, and click Restart to restart the PC.
WARNING...
Gaming PC - Warranty and Support Guide - Page 8
... appears. To proceed with the initial Microsoft Windows setup, you must answer a few questions.
10 Complete the PC startup, finish the registration process, and wait until you see the desktop. Then, turn off the PC, reconnect all peripheral devices, and turn on the PC.
11 Reinstall software not originally installed on the PC by the factory.
12...
Gaming PC - Warranty and Support Guide - Page 9
...Product" is limited to the hardware components and required firmware. The term "HP Hardware Product" DOES NOT include any software applications or programs; non-HP products or non-HP branded peripherals. All non-HP products or non-HP branded peripherals external to the HP Hardware Product - such as external storage subsystems, displays, printers and other peripherals - are provided "AS IS" without...
Gaming PC - Warranty and Support Guide - Page 11
... informs you otherwise in writing.
Types of Warranty Service
To enable HP to provide the best possible support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests or use HP remote support solutions where applicable.
HP strongly encourages you to accept the use of, or...
Gaming PC - Warranty and Support Guide - Page 12
... installation questions (how to, first steps,
and prerequisites).
• Setting up and configuring the software (how-to and first
steps). Excludes system optimization, customization and network configuration.
• Interpreting system error messages. • Isolating system problems to software usage problems. • Obtaining support pack information or updates.
Software technical support...
Gaming PC - Warranty and Support Guide - Page 13
... the right to distribute the Software Product. You may load the Software Product into Your Computer's temporary memory (RAM) for purposes of using the Software Product.
b. Storage. You may copy the Software Product into the local memory or storage device of the HP Product.
c. Copying. You may make archival or back-up copies of the Software Product, provided the copy contains all of the original...
Gaming PC - Warranty and Support Guide - Page 2
...product information and expert assistance. Visit http://www.hp.com/support to:
• Download current software and drivers for your product. • Troubleshoot common printing problems. • Diagnose performance issues with your PC. • Find user manuals and documentation for your product.
When should I contact phone service and support?
When your problem cannot be solved through online...
Gaming PC - Warranty and Support Guide - Page 3
..., choose Turn Off Computer, and then click Turn Off.
• Driver Rollback This Microsoft Windows XP feature
is part of the Windows Installer program used with the Add or Remove Programs utility in the Control Panel. It can revert to the previous version of a driver program if an installation fails when you are installing a new version of the driver program. For more...
Gaming PC - Warranty and Support Guide - Page 4
...restore point" where it records the PC settings at that time and date. The installation of some software automatically sets a restore point for you, but it is recommended to manually set restore points, especially before installing or downloading additional software. When using Add Programs from the Add or Remove Programs feature under the computer Control Panel, the operating system automatically...
Gaming PC - Warranty and Support Guide - Page 6
..., and then click Next. 8 Select the driver or application program to install, and
then click Install. 9 Follow the onscreen instructions. 10 Repeat steps 7 through 9 to install other drivers or
applications. 11 When you have finished recovering applications or
drivers, close the Application Recovery program. Then click Start, click Turn Off Computer, and click Restart to restart the PC.
WARNING...
Gaming PC - Warranty and Support Guide - Page 7
... appears. To proceed with the initial Microsoft Windows setup, you must answer a few questions.
10 Complete the PC startup, finish the registration process, and wait until you see the desktop. Then, turn off the PC, reconnect all peripheral devices, and turn on the PC.
11 Reinstall software not originally installed on the PC by the factory.
12...
Gaming PC - Warranty and Support Guide - Page 10
...support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests or use HP remote support solutions where applicable.
HP strongly encourages you to accept the use of, or to employ available support technologies provided by HP. If you choose not to deploy available remote support...
Gaming PC - Warranty and Support Guide - Page 11
... installation questions (how to, first steps,
and prerequisites).
• Setting up and configuring the software (how-to and first
steps). Excludes system optimization, customization and network configuration.
• Interpreting system error messages. • Isolating system problems to software usage problems. • Obtaining support pack information or updates.
Software technical support...
Gaming PC - Warranty and Support Guide - Page 12
... the right to distribute the Software Product. You may load the Software Product into Your Computer's temporary memory (RAM) for purposes of using the Software Product.
b. Storage. You may copy the Software Product into the local memory or storage device of the HP Product.
c. Copying. You may make archival or back-up copies of the Software Product, provided the copy contains all of the original...
Gaming PC - Important Information - Page 1
... site; refer to your Warranty and Support Guide for the Support Web site information.
Removing the hard disk drive partition
Your PC contains the system recovery image in a partition area of the hard disk drive. The system recovery image is the operating system, drivers, and application software originally installed on the PC at the factory. To recover your operating system and make future...