HP Pavilion Elite m9700 - Desktop PC driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
Related HP Pavilion Elite m9700 Manual Pages
Download the free PDF manual for HP Pavilion Elite m9700 and other HP manuals at ManualOwl.com
Limited Warranty and Support Guide - Refurbished - Page 6
...the problem over the telephone. This may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. In order to receive onsite support, you must: (a) have a representative present when HP provides warranty services at your site; (b) notify HP if products are being used in an environment which poses a potential...
Limited Warranty and Support Guide - Refurbished - Page 9
... the right to distribute the Software Product. You may load the Software Product into Your Computer's temporary memory (RAM) for purposes of using the Software Product.
b. Storage. You may copy the Software Product into the local memory or storage device of the HP Product.
c. Copying. You may make archival or back-up copies of the Software Product, provided the copy contains all of the original...
Limited Warranty and Support Guide - Refurbished - Page 18
.... Visit us at: http://www.hp.com/go/subscribe
Where to Get Help
Follow these steps when you need help
1 Check the setup poster and product documentation for help with setting up and using your computer.
2 Use the Help and Support Center for help with hardware and software questions. Click the Windows Vista start button, and then click...
Warranty - Page 7
...support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use HP remote support solutions where applicable. HP strongly encourages you to accept the use of or to employ available support technologies provided by HP. If you choose not to deploy available remote support...
Getting Started - Page 23
..., and then click Device Manager to
open the Device Manager window. 3 Click Network adapters. Your WLAN device should be listed here. The WLAN
device may include the term wireless, wireless LAN, or 802.11.
NOTE: If no WLAN device is listed, either the computer does not have an integrated WLAN device, or the driver for the device is not properly installed.
4 Click the Windows Vista start button...
Getting Started - Page 26
... access to Setup Utility, BIOS settings, and other system identification information
Administrator password
Ongoing or future threats to the computer Windows Vista critical security updates from Microsoft
Using passwords
A password is a group of characters that you choose to secure the computer information. Several types of passwords can be set, depending on how you want to control access to...
Getting Started - Page 27
... new viruses beyond the trial period, purchase an extended update service. Instructions for using and updating the antivirus software, and for purchasing extended update service, are provided within the program. For more information about computer viruses: Click the Windows Vista start button on the taskbar, click Help and Support, and then type viruses into the Search Help box and press...
Getting Started - Page 28
... as you receive an alert.
Additional updates to the operating system and other software may have become available after the computer was shipped. Download all available updates and install them onto the computer.
Setting Up User Accounts
When you share a computer with several people, you can set up a user account for each computer user. Windows Vista uses the information in the user...
Getting Started - Page 37
... a complete list of all included software.
NOTE: The computer box may have included a software update CD. You may need to install the update from this CD before using the DVD Writer/CD Writer drive. To do this, follow the installation instructions that came with the CD.
To open any of these programs, click the Windows Vista start button on the...
Getting Started - Page 38
...want available on your desktop.
Comparison-shop using the convenient shopping search engine.
Get HP software and driver updates.
Get important messages from HP.
Access PC Health and Security and PC Help tools.
Microsoft Windows Movie Maker (select models only)
Import audio, video, and other media files from videotape, audiotape, Web cameras, or television broadcasts.
Record audio and video files...
Getting Started - Page 39
... find guides for your computer by using the Internet to access the Support Web site: 1 Go to the Support Web site and search for your model number using the previous
procedure. 2 Click Manuals. 3 Locate the manual you want, and then do one of the following:
Click the title to display the file in Adobe Acrobat Reader (which you can download...
Getting Started - Page 56
... Windows Media Player Help and search for codec.
Error message: Files Needed To Display Video Are Missing or Corrupt.
1 Click the Windows Vista start button, right-click Computer, and then click Properties.
2 Under Tasks, click Device Manager.
3 Click the plus sign (+) next to Sound, video and game controllers.
4 Right-click TV tuner (select models only), and then click Update Driver Software...
Getting Started - Page 57
... does not work.
Possible solution
Install the device driver from the CD provided with the device, or download and install the driver from the device manufacturer Web site.
You may need an updated driver for Windows Vista. Contact the device vendor directly for an update.
For HP peripheral devices, visit the HP Web site. For details, refer to the Limited Warranty and Support Guide.
Ensure that all...
Getting Started - Page 58
...)
Symptom
Possible solution
A device does not work after installing a new device.
To resolve a device conflict, you may need to disable one of the devices or uninstall an old device driver:
1 Click the Windows Vista start button, right-click Computer, and then click Properties.
2 Under Tasks, click Device Manager.
3 Click the plus sign (+) next to the problem device and check for an...
Getting Started - Page 61
... reinstallation (See page 59.) 6 System recovery (See "System Recovery" on page 63 for details.)
Updating drivers
A driver is a software program that enables your computer to communicate with an attached device, such as a printer, hard disk drive, mouse, or keyboard. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve...
Getting Started - Page 62
... to an earlier version of a driver, click Rollback Driver, and then follow the onscreen instructions.
Microsoft System Restore
Microsoft Windows Vista includes a feature that enables you to restore your computer configuration to that of a previous time when the current software problem did not exist. The feature does this by creating a restore point where it records the computer settings at that...
Getting Started - Page 64
... check for driver updates for your hardware and new versions of your favorite programs.
Sometimes a failing hard disk can be caught beforehand, saving you a lot of surprises in the future.
In time, your system may still get bogged down, depending on the usage of the computer. Use System Recovery to wipe your Windows® operating system installation clean...
Getting Started - Page 68
... disk drive, from the Windows Vista Start menu. 2 Through the hard disk drive, by pressing the F11 key on the keyboard during system
startup. 3 Through recovery discs that you create. 4 Through recovery discs purchased from HP Support. To purchase recovery discs, go to
http://www.hp.com/support and visit the Software & Driver downloads page for your computer model.
System recovery from the Windows...
Getting Started - Page 71
... finish installing until you restart.) 7 Use HP Update to get critical updates from HP:
a Click the Windows Vista start button, click All Programs, click the HP folder, and then click HP Update.
b Follow the onscreen instruction to download driver and software updates. 8 If you performed a backup before the system recovery, copy the backup data files from
the backup media to your hard disk drive...
Getting Started - Page 75
U
update drivers 57 system 23 Windows Vista 23
user accounts, creating 25
V
video cables for TV 8 volume, adjusting in Windows Vista 20
W
WEP 20 Windows Movie Maker, features 34 Windows Vista update 23 wired network connection 7 wireless
LAN connection 7 network device, checking installation 19 network security 20 wireless LAN 7 WLAN security 20 working in comfort 37 WPA 20
Index 71