HP Pavilion HPE h8-1000 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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Limited Warranty and Support Guide - Page 3
..." is limited to the hardware components and required firmware. The term "HP Hardware Product" DOES NOT include any software applications or programs; non-HP products or non HP-branded peripherals. All non-HP products or non HP-branded peripherals external to the HP Hardware Product - such as external storage subsystems, displays, printers, and other peripherals - are provided "AS IS" without...
Limited Warranty and Support Guide - Page 5
... informs you otherwise in writing.
Types of Warranty Service
To enable HP to provide the best possible support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use HP remote support solutions where applicable.
HP strongly encourages you to accept the use of or...
Limited Warranty and Support Guide - Page 6
... problem over the telephone. This may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. In order to receive on-site support, you must: (a) have a representative present when HP provides warranty services at your site; (b) notify HP if products are being used in an environment which poses a potential...
Limited Warranty and Support Guide - Page 7
... these service upgrades, refer to the HP Web site at: http://www.hp.com/support
Options and Software Limited Warranties
The Limited Warranty terms and conditions for most HP-branded options (HP Options) are as set forth in the Limited Warranty applicable to the HP Option and are included in the HP Option product packaging. If your HP Option is installed in an HP...
Limited Warranty and Support Guide - Page 8
... installation questions (how-to, first steps, and prerequisites). • Setting up and configuring the software (how-to and first steps). Excludes system
optimization, customization, and network configuration.
• Interpreting system error messages. • Isolating system problems to software usage problems. • Obtaining support pack information or updates.
Software technical support...
Limited Warranty and Support Guide - Page 11
... your computer, HP is ready to help.
Getting Started
Follow the setup poster and the Getting Started guide for help with setting up and using your computer.
See What You Can Do
There's lots of helpful information included with your computer. First look at Help on your Windows® desktop (to access it, click Start, then click Help and Support...
Limited Warranty and Support Guide - Refurbished - Page 5
...Product" is limited to the hardware components and required firmware. The term "HP Hardware Product" DOES NOT include any software applications or programs; non-HP products or non-HP branded peripherals. All non-HP products or non-HP branded peripherals external to the HP Hardware Product - such as external storage subsystems, displays, printers and other peripherals - are provided "AS IS" without...
Limited Warranty and Support Guide - Refurbished - Page 7
... informs you otherwise in writing.
Types of Warranty Service
To enable HP to provide the best possible support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests or use HP remote support solutions where applicable.
HP strongly encourages you to accept the use of, or...
Limited Warranty and Support Guide - Refurbished - Page 9
...the problem over the telephone. This may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. In order to receive onsite support, you must: (a) have a representative present when HP provides warranty services at your site; (b) notify HP if products are being used in an environment which poses a potential...
Limited Warranty and Support Guide - Refurbished - Page 11
... questions and software update information. • Set up and configuring software. • Troubleshooting to determine system or software usage problems. • Basic steps of using non-HP software; advanced feature support for HP software.
Software technical support does NOT include assistance with:
• Non-HP software that doesn't ship with computing product. • Installing HP...
Limited Warranty and Support Guide - Refurbished - Page 13
... for help with setting up and using your
computer. 2 Use the Help and Support Center for help with hardware and software questions. Click Start,
and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following:
• E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers.
3 If...
In Home Warranty and Support Guide - 2 Year - Page 6
... problem over the telephone. This may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. In order to receive on-site support, you must (a) have a representative present when HP provides warranty services at your site; (b) notify HP if products are being used in an environment that poses a potential...
Getting Started Guide - Page 5
... of your computer.
● Use the computer. ● Connect to the Internet. ● Recover factory settings.
Getting Started (this guide)
● Learn how to use the Microsoft® Windows® 7 operating system.
● Find Windows 7 password information.
Help and Support Click the Start button, and then click Help and Support or visit www.hp.com/go/win7.
Windows 7 troubleshooting...
Getting Started Guide - Page 7
... power supply (UPS), or a similar device. If the computer has a television tuner, or a modem or telephone connection, protect the computer by using surge protection with these signal inputs as well. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to the computer.
❑ Download and install operating system updates...
Getting Started Guide - Page 8
... an Ethernet cable to the computer and to a network router or
LAN device. ◦ For a wireless network connection, use a wireless router with the computer to connect to a WLAN with an
Internet connection. 2. Get Internet service.
◦ Sign up with an ISP. If you already have an account with an ISP, skip this step and follow the instructions provided by the ISP.
◦ If you did not set...
Getting Started Guide - Page 15
Symptom
Possible solution
Run the wireless setup wizard: 1. Click the Start button, click Control Panel, click Network and Internet, and then
click Network and Sharing Center. 2. In the Network and Sharing Center window, click Set up a connection or
network to open the wizard, and then follow the onscreen instructions.
If your system has an external antenna, try to move the antenna to...
Getting Started Guide - Page 16
... Update Driver, and then follow the onscreen instructions.
Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow the onscreen instructions.
Microsoft System Restore
If you have a problem that might be due to software that was installed on your computer, use System Restore to return the computer to a previous restore point. You can also set restore points manually...
Getting Started Guide - Page 17
...points manually: 1. Close all open programs. 2. Click the Start button, right-click Computer, click Properties, and then click System protection. 3. Under Protection Settings, select the disk for which you want to create a restore point. 4. Click Create, and then follow the onscreen instructions.
Software program and hardware driver reinstallation
If any of your factory-installed software programs...
Getting Started Guide - Page 18
.... You must restart the
computer after recovering software programs or hardware drivers.
Maintenance
It is important that you perform simple maintenance of your computer to ensure that it works at peak performance.
Weekly Software cleanup
Defragmentation Virus scan
Monthly Hardware cleanup Software updates
Windows Update Hard disk diagnostic Yearly System Recovery
Use Disk Cleanup or safe third...
Getting Started Guide - Page 20
... disk drive. The recovery
image is a file that contains a copy of the original factory-shipped software. To perform a System Recovery from a recovery image, see System Recovery from the Windows 7 Start Menu on page 16.
NOTE: The recovery image uses a portion of the hard disk drive that cannot be used for data storage.
● Recovery Discs - Run the System Recovery from a set of recovery discs...