HP Pavilion dm4-3100 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more. The following sections explain how to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures.
Symptoms of Hard Drive Issues
The symptoms of hard drive issues can be traced to connector issues, shock events, software issues, and more. The...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
User Guide HP Notebook - Windows 7 - Page 2
... constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: February 2012
Document Part Number: 681039-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any...
User Guide HP Notebook - Windows 7 - Page 8
... ...75 Setting Windows passwords 76 Setting passwords in Setup Utility (BIOS 76 Using the fingerprint reader ...77 Registering fingerprints ...77 Using your registered fingerprint to log on to Windows 77 Using Internet security software ...78 Using antivirus software ...78 Using firewall software ...78 Installing software updates ...79 Installing Windows security updates 79 Installing HP and...
User Guide HP Notebook - Windows 7 - Page 9
... (BIOS 89 Displaying system information 89 Restoring factory settings in Setup Utility (BIOS 90 Exiting Setup Utility (BIOS 90 Updating the BIOS ...91 Determining the BIOS version 91 Downloading a BIOS update 92 Using System Diagnostics ...93
Appendix A Troubleshooting and support ...94 Troubleshooting ...94 The computer is unable to start up 94 The computer screen is blank 94 Software is...
User Guide HP Notebook - Windows 7 - Page 12
...
To access this guide:
● Power management features
Select Start > Help and Support > User Guides.
● Instructions for the following:
◦ Connecting to a wireless network
◦ Using the keyboard and pointing devices
◦ Using the multimedia features of the computer
◦ Maximizing battery life
◦ Replacing or upgrading the hard drive and memory modules
◦...
User Guide HP Notebook - Windows 7 - Page 61
... exit Sleep. You do not have to wait while updates are downloaded and installed.
▲ To open Intel Smart Connect to enable this feature or manually adjust the settings, select Start > All Programs > Intel > Intel Smart Connect Technology.
For additional information and a list of supported applications, see the software Help.
NOTE: Intel Smart Connect Technology is not...
User Guide HP Notebook - Windows 7 - Page 85
... applications for the following security tasks: ● Set up Internet and anti-virus security ● Back up and recover files ● Manage passwords, user accounts, and parental controls ● Maintain your computer and install the latest HP and Windows updates ● Set up the fingerprint reader (select models only) To open HP Security Assistant, select Start > All Programs > Security...
User Guide HP Notebook - Windows 7 - Page 89
.... ● Obtain updates to Windows and other Microsoft programs, as they are released, from the
Microsoft website and through the updates link in Help and Support.
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this...
User Guide HP Notebook - Windows 7 - Page 93
...
use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer. ● Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using HP Recovery Manager to restore your system. ● HP Recovery Manager restores only software that was installed at...
User Guide HP Notebook - Windows 7 - Page 101
... BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Setup Utility (BIOS). 1. Start Setup Utility (BIOS...
User Guide HP Notebook - Windows 7 - Page 102
..., connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Click Refresh. 3. Follow the on-screen instructions to identify your computer and access the BIOS update you
want to download. 4. At the download area, follow these steps:
a. Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note of the...
User Guide HP Notebook - Windows 7 - Page 105
...: ● Turn on the device according to the manufacturer's instructions. ● Be sure that all device connections are secure. ● Be sure that the device is receiving electrical power. ● Be sure that the device, especially if it is older, is compatible with the operating system. ● Be sure that the correct drivers are installed and updated.
Troubleshooting 95
User Guide HP Notebook - Windows 7 - Page 108
... Start > Control Panel > System and Security. 3. In the System area, clicking Device Manager. 4. In the Device Manager window, clicking the arrow next to DVD/CD-ROM drives to expand the
list to show all of the installed drives. 5. Right-clicking the optical device listing to perform the following tasks:
● Update the driver software ● Disable ● Uninstall ● Scan for hardware...
User Guide HP Notebook - Windows 7 - Page 118
...12 battery temperature 48 battery, replacing 37 Beats Audio 7, 30, 33 BIOS determining version 91 downloading an update 92 updating 91 Bluetooth device 16, 21 Bluetooth label 13 buttons left TouchPad 4 media 31 optical drive eject 9 power 6 right TouchPad 4 volume 32 Web browser 6
C cables
USB 55 caps lock light, identifying 5 caring for your computer 101 CD
burning 100 Certificate of Authenticity...
User Guide HP Notebook - Windows 7 - Page 120
... identifying 10 security cable, installing 80 security, wireless 20 serial number 13 serial number, computer 13 setting password protection on
wakeup 43 setting power options 40 setup of WLAN 19 Setup Utility (BIOS)
changing the language 88 displaying system information
89 exiting 90 navigating and selecting 89 passwords set in 76 restoring factory settings 90 sharing optical drives 68 shutdown 39...