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End User License Agreement - Page 1
... THAT YOU Product into Your Computer's AGREE TO ALL TERMS AND temporary memory (RAM) for CONDITIONS OF THIS EULA. BY purposes of using the SoftwareINSTALLING, COPYING, Product. DOWNLOADING, OR b. Storage. You may copy the OTHERWISE USING THE Software Product into the local SOFTWARE PRODUCT, YOU memory or storage device of the...
End User License Agreement - Page 2
...such recovery solution shall be governed by the Microsoft License Agreement. 2. UPGRADES. To use a Software Product identified as ..., you must first be licensed for the original Software Product identified by HP as eligible for the upgrade. After upgrading,...that formed the basis for your upgrade eligibility. 3. ADDITIONAL SOFTWARE. This EULA applies to updates or supplements to the original Software ...
HP Notebook Series - Maintenance, Shipping and Travel Guide - Page 3
Contents
1 Maintaining Your Software and Personal Data
Installing a Retail Version of an Operating System...1-1 Virus Protection ...1-2 Backup Utilities ...1-2
2 Maintaining Your Hardware
Monitoring Notebook Temperature ...Cleaning Your Notebook ...Cleaning the Keyboard...Cleaning the Display ...Cleaning the TouchPad ...Cleaning an External Mouse ...Caring for ...
HP Notebook Series - Maintenance, Shipping and Travel Guide - Page 4
1
Maintaining Your Software and Personal Data
HP recommends that you install all softwareupdates as they become available. However, if your system is connected to a ...may need to confer with your Information Services department before updating system ROM.
Installing a Retail Version of an Operating System
The Windows operating system included in the QuickRestore ...
Maintenance and Service Guide - Page 6
Introduction
This manual provides reference information for servicing the HPPavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 NotebookPCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 NotebookPCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, ...
Maintenance and Service Guide - Page 41
Recovering the Factory Software
The following procedure describes how to recover the notebook's original operating system and drivers. This process...operating system has been installed and while Windows is running, replace the OS CD with the Driver Recovery CD. If...installing the drivers. 10. After the drivers have been installed, the application software may be installed.
Service Manual
Removal and...
Maintenance and Service Guide - Page 85
... disk to reprogram the EEPROM on the motherboard for the new display. 1. 2. 3. 4. 5. 6. Download the notebook Series service package .... When you see the HP logo, press esc to display the boot menu, and then ... drive. Select the option to update the display/LCD identification stored on the motherboard.
If you ... page 2-41).
Wireless Models Only
• • Before installing the motherboard, make ...
Maintenance and Service Guide - Page 89
... equipment needed to connect to the Internet. 5. Select Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for Windows. 6. Select Update, > Download New > OK. Follow the instructions that appear. Once the update process begins, do not interrupt it.
The first time you make...
Maintenance and Service Guide - Page 103
... or Hibernation mode. If problem appears after installing new software (including drivers), uninstall that software. Contact software vendor for additional support.
Repair...from Standby mode
Notebook can take a minute or longer to resume if network card is installed. ... checking hardware and network connections. When hardware is reinitialized, Windows desktop appears. Notebook won't ...
Maintenance and Service Guide - Page 105
...Management under Storage. Use Recovery CDs to reformat hard disk and reinstall factory software.
... disk allocates approximately 20 MB to diagnostic software. This space is unavailable for other uses, and not ... Cannot read any CD or DVD Restart notebook. Make sure CD/DVD drive is installed properly. DVD may... floppy drive is installed and connected correctly.
DVD movie stops playing
Service Manual
...
Maintenance and Service Guide - Page 107
....
Top case Motherboard
Special touch pad features not working
In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is installed from \hp\drivers\TouchPad.)
Top case Motherboard
Select button does not work Memory Out of memory error Make sure C drive has adequate free space. Delete ...
Maintenance and Service Guide - Page 109
...network or network may be down. Use networking troubleshooter in Windows Help. Check settings in Control Panel. Make sure LANcable is Category 3, 4, or 5 for ... is 100 meters (330 feet). Test LAN with e-Diagtools diagnostics.
Motherboard
Infrared General problems Infrared is disabled and no driversinstalled as shipped. (Drivers are included.) Make sure line between infrared ports is not blocked,...
Maintenance and Service Guide - Page 112
... tests are non-destructive, and are intended to preserve the state of the notebook. The notebook reboots when you exit the program so drivers can be loaded. Updating e-Diagtools You can download the latest version of e-Diagtools using e-Diagtools for Windows. Running e-Diagtools The following procedure describes how to run e-Diagtools. ...
Maintenance and Service Guide - Page 124
...Management Instrumentation (WMI)
The Windows Management Instrumentation is basically sets of rules for accessing information about a notebook WMI allows ...application can use the WMI interface to check which hardware and software components are installed on your notebook, and might be able to... before it can be used To install the WMI preloaded on the hard disk:
1. Start Windows, if it is not already...
Maintenance and Service Guide - Page 127
... Does not affect password, date, or time changes
Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to the notebook's BIOS Use e-DiagTools for Windows to download and install these BIOS updates as needed (page 2-61).
Service Manual
Troubleshooting and Diagnostics
3-35
Hard Drive White Paper - Page 3
...following URL: http://welcome.hp.com/country/us/en/support.html After installing the application, access the HPNotebook LidSwitch Policy by selecting Start >
Programs > HPNotebook LidSwitch ...Web site at http://welcome.hp.com/country/us/en/support.html to download the latest BIOS update. HP recommends the latest system BIOS upgrade be applied to all currently shipping notebooks, in addition to the...
Hard Drive White Paper - Page 5 HP Recommendations for Notebook Users
• InstallHPNotebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to ....aspx?scid=kb;en-us;314058&Product=winxp - Windows 2000: http://support.microsoft.com/... media. • Regularly check the HP Web site for system BIOS and driver enhancements.
5
HP Pavilion ze4400 and ze5400 notebook series - Warranty - Page 6
... messages - Add-on options - Operating system - Third-party hardware or software - Detailed questions We have a variety of services available online to help you find ... sources to meet your needs: • Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. Open an online service event ...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide - Page 5
...ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM or DVD shall be governed by the ... cure the failure and Customer has failed to do so within thirty (30) days of such notice. UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement....
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide - Page 40
Troubleshooting and Maintenance Reinstalling and UpdatingSoftware
Reinstalling and UpdatingSoftware
Your notebook features two ways that allow you to install individual software applications or to restore the entire original contents of your hard drive: • QuickRestore System Recovery CD, included with your ...