HP Pro 1000 driver and firmware
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HP ProtectTools Security Software,Version 6.0 User Guide - Page 11
...Can restrict access and only allow a user limited controls of some HP ProtectTools modules
NOTE: Password Manager, Smart Card Security, Face Recognition (some models) and Drive Encryption are configured using the Security Manager setup wizard. HP Professional Desktop systems do not currently support fingerprint devices.
HP ProtectTools software modules may be preinstalled, preloaded, or available...
HP ProtectTools Security Software,Version 6.0 User Guide - Page 15
... for HP ProtectTools can be used to block unauthorized access to USB flash drives where data could be copied. It can also restrict access to CD/DVD drives, control of USB devices, network connections, etc. An administrator can also schedule when or how long drives can be accessed. An example would be a situation where outside vendors need access to company computers but...
HP ProtectTools Security Software,Version 6.0 User Guide - Page 30
... is used to unlock the card.
1. Once the Smart Card is set up with the manufacturer's software, insert the card into the reader.
2. Click Start, click All Programs, click HP, and then click HP ProtectTools Administrative Console.
3. In the Administrative Console, click Devices, click Configure the use of the smart card, then click the Setup a Smart Card tab.
4. Ensure that Initialize the...
HP ProtectTools Security Software,Version 6.0 User Guide - Page 42
...HP ProtectTools Security Manager, which includes the following security logon methods: ● Windows password ● Smart card...
Setup ... authentication software that ...installing a Privacy Manager Certificate
Before you can use the Privacy Manager features, you must request and install a Privacy Manager Certificate (from within Privacy Manager) using a valid e-mail address. The e-mail address...
HP ProtectTools Security Software,Version 6.0 User Guide - Page 59
... not available on Windows Home versions)
● Creation of a personal secure drive (PSD) for protecting user data
● Data management functions, such as backing up and restoring the key hierarchy
● Support for third-party applications (such as Microsoft Outlook and Internet Explorer) for protected digital certificate operations when using the Embedded Security software
The TPM embedded...
HP ProtectTools Security Software,Version 6.0 User Guide - Page 71
... on a computer's software and data.
user. Anyone enrolled in Drive Encryption. Non-administrator users have limited rights in Drive Encryption. They can only enroll (with administrator approval) and log in.
Windows administrator. A user with full rights to modify permissions and manage other users.
Windows user account. Profile for an individual authorized to log on to a network or...
GPT Hard Disk Drives for HP Business Desktops - Page 6
...through updated storage drivers. Storage driver support can be provided with certain newer operating systems' AHCI (Advanced Host Controller Interface) drivers for larger drive capacities. For improved performance, HP Desktops support GPT hard drives with storage device drivers from AMD™ and Intel™. These drivers will support both single drive implementation in AHCI and RAID 0 (striped...
HP Pro 1005 All-in-One Business PC - Illustrated Parts & Service Map - Page 2
... or default settings and exits Computer Setup.
Storage
Device Configuration - Lists all installed BIOS-controlled storage devices. • Hard Disk - size, model, firmware, serial number, SMART, emulation type
• CD-ROM - model, firmware, serial number.
Storage Options: SATA Emulation (AHCI, IDE).
DPS Self-Test - Lets you execute self-tests on DPS-capable ATA hard drives.
Boot Order...
HP Pro 1005 All-in-One Business PC - Maintenance & Service Guide - Page 5
... Updates 4 Installing or Upgrading Device Drivers (Windows systems 5 Accessing Disk Image (ISO) Files ...5 Protecting the Software ...5
3 Computer Setup (F10) Utility ...6 Computer Setup (F10) Utilities ...6 Using Computer Setup (F10) Utilities 7 Computer Setup-File ...7 Computer Setup-Storage 9 Computer Setup-Security 11 Computer Setup-Power 14 Computer Setup-Advanced 15
4 Serial ATA (SATA...
HP Pro 1005 All-in-One Business PC - Maintenance & Service Guide - Page 12
... on the hard drive, the installation process could take up to 60 minutes. If your computer was not shipped with a Microsoft operating system, some portions of this documentation do not apply. Additional information is available in online help after you install the operating system.
Downloading Microsoft Windows Updates
1. To set up your Internet connection, click Start > Internet Explorer and...
HP Pro 1005 All-in-One Business PC - Maintenance & Service Guide - Page 13
...support software, including support software for the operating system from http://www.hp.com/support. Select your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and press Enter.
Accessing Disk Image (ISO) Files
There are disk image files (ISO files) included on your PC that contain the installation software for additional software...
HP Pro 1005 All-in-One Business PC - Maintenance & Service Guide - Page 16
... MAC address for embedded, enabled NIC (if applicable)
● System BIOS (includes family name and version)
● Chassis serial number
● Asset Tracking Number
● ME Firmware Version
● ME Management Mode
About
Displays copyright notice.
Set Time and Date
Allows you to set system time and date.
Flash System ROM
Allows you to update the system ROM with a BIOS...
HP Pro 1005 All-in-One Business PC - Maintenance & Service Guide - Page 17
...NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.
Table 3-2 Computer Setup-Storage
Option Device Configuration
Storage Options
Description
Lists all installed BIOS-controlled storage devices.
When a device is selected, detailed information and options are displayed. The following options may be presented:
Hard Disk: Size, model, firmware, serial...
HP Pro 1005 All-in-One Business PC - Maintenance & Service Guide - Page 80
... drive, optical drive, graphics, audio, memory, and software problems. If you encounter problems with the computer, refer to the tables in this chapter for probable causes and recommended solutions.
Safety and Comfort
WARNING! Misuse of the computer or failure to establish a safe and comfortable work environment may result in discomfort or serious injury. Refer to the Safety & Comfort Guide...
HP Pro 1005 All-in-One Business PC - Maintenance & Service Guide - Page 81
....
● Write down the computer serial number, product ID number, and monitor serial number before calling.
● Spend time troubleshooting the problem with the service technician.
● Remove any hardware that was recently added to your system.
● Remove any software that was recently installed.
● Restore the system from the Recovery Disc Set that you created or...
HP Pro 1005 All-in-One Business PC - Maintenance & Service Guide - Page 84
...
Some software applications, especially games, are stressful 1. Lower the display resolution for the current application
on the graphics subsystem
or consult the documentation that came with the
application for suggestions on how to improve
performance by adjusting parameters in the application.
2. Add more memory.
3. Upgrade the graphics solution.
Cause unknown.
Restart the computer.
76...
HP Pro 1005 All-in-One Business PC - Maintenance & Service Guide - Page 108
... board installed is a network card (NIC) and conflicts with the embedded NIC.
Under the Computer Setup Advanced menu, change the resource settings for the board.
Network controller stops working without apparent cause.
Cause
Solution
The files containing the network drivers are corrupted.
Reinstall the network drivers, using the Recovery Disc Set created from the hard drive's Recovery...
HP Pro 1005 All-in-One Business PC - Maintenance & Service Guide - Page 112
CD-ROM or DVD devices are not detected or driver is not loaded.
Cause
Solution
Drive is not connected properly or not properly configured. See the documentation that came with the optional device.
Movie will not play in the DVD drive. Cause Movie may be regionalized for a different country. Decoder software is not installed. Damaged media. Movie rating locked out...
HP Pro 1005 All-in-One Business PC - Maintenance & Service Guide - Page 117
...
Computer will not continue after HP logo screen has appeared.
Cause
Solution
System files may be damaged.
Use recovery diskette to scan hard drive for errors.
"Illegal Operation has Occurred" error message is displayed.
Cause
Solution
Software being used is not Microsoft-certified for your version of Windows.
Verify that the software is certified by Microsoft for your version of Windows...
HP Pro 1005 All-in-One Business PC - Maintenance & Service Guide - Page 124
... USB key device for provisioning.
2. If the error persists, update to the latest BIOS version and ME firmware version.
3. If the error still persists, replace the system board.
2217-ME Firmware Version request failure ME firmware is not properly responding to BIOS query for version information.
1. Reboot the computer.
2. If the error persists, update to the latest BIOS version and ME firmware...