HP Pro 2080 - Microtower PC driver and firmware
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End User License Agreement - Page 1
... the HP Product.
RIGHTS IN THE SOFTWARE
the right to distribute the Software
PRODUCT ARE OFFERED ONLY Product. You may load the Software
ON THE CONDITION THAT YOU Product into Your Computer's
AGREE TO ALL TERMS AND
temporary memory (RAM) for
CONDITIONS OF THIS EULA. BY purposes of using the Software
INSTALLING, COPYING,
Product.
DOWNLOADING, OR
b. Storage. You may copy the
OTHERWISE...
End User License Agreement - Page 2
entirely by the terms and conditions of such license.
f. Recovery Solution. Any software recovery solution provided with/for your HP Product, whether in the form of a hard disk drive-based solution, an external media-based recovery solution (e.g. floppy disk, CD or DVD) or an equivalent solution delivered in any other form, may only be used for restoring the hard...
Downgrading Microsoft Windows Vista OS Business on HP Business Desktop FAQs - Page 3
... OS. Be aware, however that this install will remove the Windows XP Professional software from the Business PC.
Q: How do customers reinstall the original software after downgrading to a previous version?
A: Use HP Backup and Recovery Manager to create recovery media for the factory-installed image. If you purchased a Vista machine, use this media to recover back to Vista. If you purchase...
Illustrated Parts & Service Map: HP Pro 2000/2080 Business PC - Page 3
... the system board.
3 short beeps and 1 long beep followed by a three second pause
CPU configuration error or invalid CPU detected before graphics card initialized.
1. Upgrade the BIOS to proper version.
2. Change the processor.
1 short beep followed by a No optical drive
one second pause
found.
1. Check cable connections.
2. Run the Computer Setup utility and ensure the device port is...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 5
... ...1 Serviceability Features ...2 Front Panel Components ...3 Media Card Reader Components ...4 Rear Panel Components ...5
2 Installing and Customizing the Software ...6 Installing the Operating System ...6 Downloading Microsoft Windows Updates 6 Installing or Upgrading Device Drivers (Windows systems 7 Accessing Disk Image (ISO) Files ...7 Protecting the Software ...7
3 Computer Setup (F10...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 14
... on the hard drive, the installation process could take up to 60 minutes. If your computer was not shipped with a Microsoft operating system, some portions of this documentation do not apply. Additional information is available in online help after you install the operating system.
Downloading Microsoft Windows Updates
1. To set up your Internet connection, click Start > Internet Explorer and...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 15
...support software, including support software for the operating system from http://www.hp.com/support. Select your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and press Enter.
Accessing Disk Image (ISO) Files
There are disk image files (ISO files) included on your PC that contain the installation software for additional software...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 54
... of the drive and connect the other end of the data cable to the connector on the system board. b. If installing a media card reader, connect the USB cable from the media card reader to the USB connector on the system board.
9. Replace the front bezel and access panel. 10. Reconnect the power cord and turn on the computer. 11. Lock any security devices that were...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 85
... problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in Computer Setup. Refer to the Computer Setup (F10) Utility Guide
for more information. ● Listen for beeps from the computer. The beeps are error codes that will help you diagnose the
problem. Refer to Interpreting Power LED and Beep Codes on...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 86
... will restart if it is set to power on automatically as soon as power is restored in Computer Setup. If it does not restart, press the power button to start the computer. ● Reconfigure the computer after installing a non-plug and play expansion board or other option. See Solving Hardware Installation Problems on page 96 for instructions.
78 Appendix C Troubleshooting Without Diagnostics
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 88
... life of the RTC battery.
Solution
First, reset the date and time under Control Panel (Computer Setup can also be used to update the RTC date and time). If the problem persists, replace the RTC battery. See the Hardware Reference Guide for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 90
... the rear of the power supply on some models, is set to the appropriate voltage. Proper voltage setting depends on your region.
2. Remove the expansion cards one at a time and see if the system powers on.
3. Replace the system board.
OR
Press and hold the power button for less than 4 seconds. If the hard drive LED does not...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 92
... is a driver problem. If it is not listed, the probable cause is a hardware problem.
The device is attached to a SATA port that has been disabled in Computer Setup.
Run the Computer Setup utility and ensure SATA1 Controller is Enabled in the Advanced menu.
Computer will not boot from hard drive.
Cause
The device is attached to a SATA port that has been disabled in Computer Setup.
Solution...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 94
... a media card correctly. Cause The computer's software is used to safely eject the card.
Solution
Open My Computer (Windows XP) or Computer (Windows Vista), right-click on the corresponding drive icon, and select Eject. Then pull the card out of the slot.
NOTE: Never remove the card when the green LED is flashing
After installing the media card reader and booting to Windows, the reader and the...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 96
... graphics cable is securely connected to the graphics card and the monitor.
Blurry video or requested resolution cannot be set.
Cause
Solution
If the graphics controller was upgraded, the correct graphics Install the video drivers included in the upgrade kit. drivers may not be loaded.
Monitor is not capable of displaying requested resolution.
Change requested resolution.
Graphics card is...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 99
... applications.
Direct sound latency, common in many media player applications.
Shut down all open processor-intensive applications.
In Windows XP only:
1. From the Control Panel, select Sounds and Audio Devices.
2. On the Audio tab, select a device from the Sound Playback list.
3. Click the Advanced button and select the Performance tab.
4. Set the Hardware acceleration slider to None and the...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 104
...Use Windows Device Manager to deselect the automatic settings for the board and choose a basic configuration that does not cause a resource conflict. You can also use Computer Setup to reconfigure or disable devices to resolve the resource conflict.
USB ports on the computer are disabled in Computer Setup. Enter Computer Setup (F10) and enable the USB ports in Advanced > USB Ports.
1394 ports on...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 107
...Check cabling and network equipment for proper connection.
Network controller is not set up properly.
Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for link status.
Network controller is disabled.
1. Run Computer Setup and enable network controller in Advanced > Onboard LAN.
2. Enable the network controller...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 111
... dirty.
Clean CD or DVD with a CD cleaning kit, available from most computer stores.
Windows does not detect the CD-ROM or DVD-ROM drive. 1. Use Device Manager to remove or uninstall the device.
2. Restart the computer and let Windows detect the CD or DVD driver.
Recording or copying CDs is difficult or impossible. Cause Wrong or poor quality media type.
Solution...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC - Page 116
... Limited Warranty for terms and conditions.
Computer will not continue after HP logo screen has appeared.
Cause
Solution
System files may be damaged.
Scan hard drive for errors.
"Illegal Operation has Occurred" error message is displayed.
Cause
Solution
Software being used is not Microsoft-certified for your version of Windows.
Verify that the software is certified by Microsoft for your...