HP SlateBook 10-h032xx driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more. The following sections explain how to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures.
Symptoms of Hard Drive Issues
The symptoms of hard drive issues can be traced to connector issues, shock events, software issues, and more. The...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 3
...most difficult software problems to trace is file corruption, because corruption occurs very easily during routine computer handling. For example, powering off the...drive.
Read Errors
HDDs can experience issues due to read errors. In this situation, a low-level format of the drive can be performed. Refer to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for HP...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 8
... drive for any errors, bad sectors, and/or recovery of readable information. Please refer to the following Microsoft Knowledge Base articles for information:
Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp
Windows 2000:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716
For more information
Contact HP Technical Support: http://welcome.hp...
User Guide - Page 2
... constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: June 2013
Document Part Number: 727167-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any...
User Guide - Page 3
... ...8 Taking a photo with the front camera 8 Recording a video ...8 Taking a screenshot ...8 Viewing photos or videos ...8 Printing photos (basic procedure) ...9 Printing photos (HP e-print) (select models only 9
6 Connecting to networks ...10 Connect to a wireless network ...10 Connect to Bluetooth® ...10
7 Using Settings ...11
8 Securing your computer ...13 Set a screen lock ...13
iii
User Guide - Page 4
... factory data ...15 Starting up using the recovery menu 16 Updating the system using an OTA (over-the-air) update 16 Updating the system using a file-based update 16 10 Using storage ...17 Accessing tablet storage using a USB cable (select models only 17 Accessing external SD cards or USB drives 17 Unmounting/disconnecting external SD cards or USB drives 17 11 More HP resources ...18
iv
User Guide - Page 10
... Home screen and used to open applications that are installed on your computer. ● To see all apps, touch All... special functionality that display content that is updated frequently. You can view and scroll through the updated content without opening ...icon, and then touch Settings. 2. Under ACCOUNTS, touch Add account. 3. Select Google, and then follow the on-screen instructions. 4. To access ...
User Guide - Page 11
...on-screen instructions.
● To display Google Now cards, hold down the Home button, swipe up...icon, touch Set alarm, and then follow the on-screen instructions. When you are finished, touch Done.
Downloading apps
Download apps, ... Follow the on-screen instructions.
Uninstalling apps
1. Touch the All apps icon, and then touch the Settings icon. 2. Under DEVICE, touch Storage, and then touch Apps...
User Guide - Page 15
... an HDMI connection. ◦ Storage-View available space in computer memory and SD™ card memory. ◦ Battery-View battery charge percentage and battery usage by various features. ◦ Apps -View downloaded apps and running apps. To view information or uninstall an app,
touch the app. ◦ Users-View user information. ● PERSONAL-View locations, set security, set language, set...
User Guide - Page 16
... date & time, and select preferences for time zone, time format, and date format. ◦ Accessibility-Enable or disable TalkBack, Large text, Auto-rotate screen, Speak passwords, Text-to-speech output, Touch & hold delay, and Enhance web accessibility. ◦ About tablet-Display software version and legal information for your computer.
12 Chapter 7 Using Settings
User Guide - Page 19
... downloads system updates automatically and notifies you when it is ready to install the updates. If you want to update the operating system manually, go to http://www.hp.com/ support. You can also set preferences for backing up and restoring your data in case of loss.
Backing up and resetting
1. Turn off your computer and plug in the AC adapter...
User Guide - Page 20
... computer and plug in the AC adapter. 2. Download the appropriate Softpaq from http://www.hp.com. 3. Locate update.zip and copy it to an SD card. 4. Turn off the computer, and then insert the SD card containing the update.zip file. 5. Press and hold the volume down key, and then press the power button to boot into the recovery
menu. 6. Select Apply update...
HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 2
...: 727166-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Not all features are available in all editions of Windows 8. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality. See for http://www...
HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 43
...install the bottom cover.
Battery
Description 2-cell, 21-Wh, 3.38-Ah, Li-ion battery for use only in the keyboard base (includes cable...operating system.
2. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard... battery provided by HP, or a compatible battery purchased from HP.
CAUTION: Removing a battery that is the sole power source for the...
HP SlateBook 10 x2 PC Maintenance and Service Guide - Page 52
...download the latest versions of HP and third-party apps and widgets. The operating system will download system updates automatically and notify you when it is ready to install these updates. If you want to update the operating system manually, go to http://www.hp.com/ support. You can also set...enable backing up app data, Wi-Fi passwords, and other settings to Google servers.
● Backup account-...