HP TouchSmart 310-1033 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
Related HP TouchSmart 310-1033 Manual Pages
Download the free PDF manual for HP TouchSmart 310-1033 and other HP manuals at ManualOwl.com
Limited Warranty and Support Guide - Page 8
...support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use HP remote support solutions where applicable.
HP strongly encourages you to accept the use of or to employ available support technologies provided by HP. If you choose not to deploy available remote support...
Limited Warranty and Support Guide - Page 10
... product
number, model number, and serial number.
• E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. • Link to the User Guides for your computer.
How to Check Warranty and Support Entitlement
Please check http://www.hp.com/support for warranty, service and support and product information updates.
3 If you think you have...
Limited Warranty and Support Guide - Refurbished - Page 8
... informs you otherwise in writing.
Types of Warranty Service
To enable HP to provide the best possible support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use HP remote support solutions where applicable.
HP strongly encourages you to accept the use of or...
Limited Warranty and Support Guide - Refurbished - Page 9
... questions and software update
information.
• Setting up and configuring software. • Troubleshooting to determine system or software usage
problems.
• Basic steps of using non-HP software; advanced feature
support for HP software.
Software technical support does NOT include assistance with:
• Non-HP software that doesn't ship with computing
product.
• Installing HP...
Limited Warranty and Support Guide - Refurbished - Page 11
... much more. Visit us at: http://subscription.support.hp.com
Where to Get Help
Follow these steps when you need help:
1 Check the setup poster and product documentation for help with setting up and using your computer.
2 Use the Help and Support Center for help with hardware and software questions. Click the Start button, and then click Help...
Getting Started Guide - Page 7
... to the Internet. ● Recover factory settings.
Getting Started (this guide)
● Learn how to use the
Help and Support
Microsoft Windows 7 operating system.
Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7.
● Find Windows 7 password information.
Windows 7 troubleshooting tools
● Troubleshoot the most
1. Click Start, click Control Panel...
Getting Started Guide - Page 9
... well. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to the computer.
3. Download and install operating system updates.
a. Find out what operating system and version your computer is currently running.
(Click Start > Control Panel and double-click System. The operating system and version are shown under Windows edition.)
b. Open...
Getting Started Guide - Page 10
...Support & Drivers.
d. Select Download drivers and software (and firmware), type your computer model name and number in the product field, and press Enter.
e. If necessary, select your computer model from Product search results.
f. Select your computer operating system.
g. Click Download next to each update you wish to download.
h. Follow the on-screen instructions to install each downloaded update...
Getting Started Guide - Page 11
... software preinstalled on the computer. ● The antivirus software, which is preinstalled on the computer, includes
firewall software.
Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system.
After you complete the initial computer setup, you might want to install additional software programs or hardware devices. Check the operating system, memory...
Getting Started Guide - Page 19
... network (LAN). Do not connect a telephone cable to the network adapter, and do not plug a network cable into a telephone service line; doing so might damage the network adapter.
Run the wireless setup wizard:
1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center.
2. In the Network and Sharing Center window, click Set up a connection or network...
Getting Started Guide - Page 20
..., to revert to an earlier version of a driver, click Rollback Driver, and then follow the on-screen instructions.
Microsoft System Restore
If you have a problem that might be due to software that was installed on your computer, use System Restore to return the computer to a previous restore point. You can also set restore points manually.
NOTE: Always use this System...
Getting Started Guide - Page 21
... you want to install, click Next, and follow the on-screen instructions.
4. When you have finished reinstalling, restart the computer. Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers.
To uninstall a program: 1. Close all software programs and folders. 2. Uninstall the damaged program:
a. Click Start, and then click Control Panel...
Getting Started Guide - Page 22
... clean the inside and outside of your computer.
Software updates
Use Windows Update to fix operating system bugs and improve performance. Also, be sure to check for driver updates for your hardware and new versions of your favorite programs.
Windows Update Run Windows Update monthly to install updates.
Hard disk diagnostic
Sometimes a failing hard disk can be caught beforehand by using Hard...
Getting Started Guide - Page 24
System recovery
System Recovery completely erases and reformats the hard disk drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers. However, you must reinstall any software that was not installed on the computer at the factory. This includes software that came on media included in the computer accessory box, and any software programs you...
Getting Started Guide - Page 31
... ready to help.
Getting started
Follow the setup poster for help with setting up and using your computer.
See what you can do
There's lots of helpful information included with your computer. First look at Help on your Windows desktop (to access it, click Start, then click Help and Support). It contains more detailed help and will...
Getting Started Guide - Page 5
...within the HP TouchSmart application.
● Use the computer. ● Connect to the Internet. ● Recover factory settings.
Getting Started (this guide)
● Troubleshoot the most common Help and Support:
computer hardware and software issues.
Tap the Start button, and then tap Help and Support.
● Find links to driver updates.
● Read frequently asked questions.
●...
Getting Started Guide - Page 11
... to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that is preinstalled on your computer can detect most viruses, remove them, and, in most cases, repair damage caused by viruses. For protection against new viruses beyond the trial period, purchase an extended update service...
Getting Started Guide - Page 29
...ROM drives). 4. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Tap the Driver tab. 6. To update a driver, tap Update Driver, and then follow the onscreen instructions.
Or, to revert to an earlier version of a driver, tap Rollback Driver, and then follow the onscreen instructions.
You can also go to the HP Support website: www.hp.com/support and select the task, Download drivers...
Getting Started Guide - Page 30
... due to software that was installed on your computer, use System Restore to return the computer to a previous restore point. You can also set restore points manually. NOTE: Always use this System Restore procedure before you use the System Recovery program.
NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows.
To...
Getting Started Guide - Page 32
...
Thoroughly clean the outside of your computer.
Software updates
Use Windows Updates to fix operating system bugs and improve performance. Also, be sure to check for driver updates for your hardware and new versions of your favorite programs.
Windows Update
Run Windows Update monthly to install updates.
Hard disk diagnostic Sometimes a failing hard disk can be caught beforehand by using...