HP TouchSmart 420-1000 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
Related HP TouchSmart 420-1000 Manual Pages
Download the free PDF manual for HP TouchSmart 420-1000 and other HP manuals at ManualOwl.com
Limited Warranty and Support Guide - Refurbished - Page 6
... Product" is limited to the hardware components and required firmware. The term "HP Hardware Product" DOES NOT include any software applications or programs; non-HP products or non-HP branded peripherals. All non-HP products or non-HP branded peripherals external to the HP Hardware Product-such as external storage subsystems, displays, printers, and other peripherals-are provided "AS IS" without...
Limited Warranty and Support Guide - Refurbished - Page 7
...; or (g) by modification or service by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your product in the servicing country/region.
YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE...
Limited Warranty and Support Guide - Refurbished - Page 8
... informs you otherwise in writing.
Types of Warranty Service
To enable HP to provide the best possible support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use HP remote support solutions where applicable.
HP strongly encourages you to accept the use of or...
Limited Warranty and Support Guide - Refurbished - Page 9
... questions and software update
information.
• Setting up and configuring software. • Troubleshooting to determine system or software usage
problems.
• Basic steps of using non-HP software; advanced feature
support for HP software.
Software technical support does NOT include assistance with:
• Non-HP software that doesn't ship with computing
product.
• Installing HP...
Limited Warranty and Support Guide - Refurbished - Page 11
... much more. Visit us at: http://subscription.support.hp.com
Where to Get Help
Follow these steps when you need help:
1 Check the setup poster and product documentation for help with setting up and using your computer.
2 Use the Help and Support Center for help with hardware and software questions. Click the Start button, and then click Help...
Limited Warranty and Support Guide - Page 6
... Product" is limited to the hardware components and required firmware. The term "HP Hardware Product" DOES NOT include any software applications or programs; non-HP products or non-HP branded peripherals. All non-HP products or non-HP branded peripherals external to the HP Hardware Product-such as external storage subsystems, displays, printers, and other peripherals-are provided "AS IS" without...
Limited Warranty and Support Guide - Page 8
...support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use HP remote support solutions where applicable.
HP strongly encourages you to accept the use of or to employ available support technologies provided by HP. If you choose not to deploy available remote support...
Limited Warranty and Support Guide - Page 9
... questions and software update
information.
• Setting up and configuring software. • Troubleshooting to determine system or software usage
problems.
• Basic steps of using non-HP software; advanced feature
support for HP software.
Software technical support does NOT include assistance with:
• Non-HP software that doesn't ship with computing
product.
• Installing HP...
Limited Warranty and Support Guide - Page 10
... much more. Visit us at: http://subscription.support.hp.com
Where to Get Help
Follow these steps when you need help
1 Check the setup poster and product documentation for help with setting up and using your computer.
2 Use the Help and Support Center for help with hardware and software questions. Click the Start button, and then click Help...
Getting Started Guide - Page 5
... the HP TouchSmart application.
● Use the computer. ● Connect to the Internet. ● Recover factory settings.
Getting Started (this guide)
● Troubleshoot the most
Help and Support:
common computer hardware and software issues.
Tap the Start button, and then tap Help and Support.
● Find links to driver updates.
● Read frequently asked questions.
●...
Getting Started Guide - Page 10
...Guides or visit www.hp.com/ergo.
Protecting your computer
Computer risk
Computer feature
Unauthorized use of the computer or user account
User password
A password is a group of characters that you choose to secure computer information.
Unauthorized access to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software...
Getting Started Guide - Page 11
...security updates Microsoft continually updates the Windows 7 operating system.
NOTE: Security solutions can deter theft, mishandling, and software attacks, but cannot prevent them.
Guidelines for installing software and hardware devices
After you complete the initial computer setup, you might want to install additional software programs or hardware devices. Check the operating system, memory, and...
Getting Started Guide - Page 27
... to ensure that the correct audio format output is selected. Choose Digital Stereo, or PCM Audio. (HP TouchSmart PC does not support AC3, DTS, Dolby Digital 5.1.)
Software troubleshooting
Some software repairs are as simple as restarting your computer, and others require performing a System Recovery from files on your hard disk drive.
To repair software problems, try these methods: ●...
Getting Started Guide - Page 28
... also go to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Follow the onscreen instructions.
Microsoft System Restore
If you have a problem that might be due to software that was installed on your computer, use System Restore to return the computer to a previous restore point. You can also set restore points manually. NOTE: Always use this...
Getting Started Guide - Page 29
... manually: 1. Close all open programs. 2. Tap the Start button, tap Computer, tap Properties, and then tap System protection. 3. Under Protection Settings, tap the disk for which you want to create a restore point. 4. Tap Create, and then follow the onscreen instructions.
Software program and hardware driver reinstallation
If any of your factory-installed software programs or hardware drivers...
Getting Started Guide - Page 30
... last step. You must restart the
computer after recovering software programs or hardware drivers.
Maintenance
It is important that you perform simple maintenance of your computer to ensure that it works at peak performance.
Weekly Software cleanup
Defragmentation Virus scan
Monthly Hardware cleanup Software updates
Windows Update Hard disk diagnostic Yearly
Use Disk Cleanup or safe third-party...
Getting Started Guide - Page 31
... Recovery. See System Recovery on page 28 for further details.
As needed
Backing up your data
Use CD or DVD recording software that is installed on your computer to create (or "burn") backup discs of important information, including personal files, e-mail messages, and website bookmarks. You can also move data to an external hard disk drive.
Keeping the computer...
Getting Started Guide - Page 32
...off the computer. Tap the Start button, and then tap Shut Down.
2. Disconnect the power cord from...Recovery
System Recovery completely erases and reformats the hard disk drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers. However, you must reinstall any software that was not installed on the computer at the factory. This includes software...
Getting Started Guide - Page 33
... System Recovery from a recovery image stored on your hard disk drive. The
recovery image is a file that contains a copy of the original factory-shipped software. To perform a System Recovery from a recovery image, see System Recovery from the Windows 7 Start Menu on page 29. NOTE: The recovery image uses a portion of the hard disk drive that cannot be used for data storage. ● Recovery Media...
Getting Started Guide - Page 36
... the recovery USB flash drive, from the system. 11. Tap Finish to restart the computer.
Recovery media
Recovery media can be created on either blank DVD discs or a USB flash drive (one or the other, but not both). Create recovery media from the recovery image stored on your hard disk drive. This image contains the operating system and software program files that were originally installed on...