Acer Aspire Z3801 driver and firmware
Drivers and firmware downloads for this Acer Computers item
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Acer Aspire Z3801 Desktop Service Guide - Page 2
..., transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
There are no representations or warranties...
Acer Aspire Z3801 Desktop Service Guide - Page 5
...1-18 System Board Major Chips (Intel® H61 Express Chipset) . . . 1-19 Processor 1-20 Processor Specifications 1-20 CPU Fan True Value Table (Tj 1-20 System Memory 1-21 Memory Combinations 1-21 Video Interface 1-22 BIOS 1-22 LAN Interface 1-22 Keyboard 1-22 Hard Disk Drive (AVL components 1-23 Super-Multi Drive 1-25 LCD 21.5" (AUO M215HW01 VB 1-27 Display Supported Resolution (LCD...
Acer Aspire Z3801 Desktop Service Guide - Page 7
... Card Installation 3-9 Rear Door Removal 3-10 Rear Door Installation 3-11 DIMM Removal 3-12 DIMM Installation 3-13 Rear Stand Removal 3-14 Rear Stand Installation 3-14 ODD Module Removal 3-15 ODD Module Installation 3-17 Rear Cover Removal 3-18 Rear Cover Installation 3-19 Camera Module Removal 3-20 Camera Module Installation 3-21 Power Board Removal 3-22 Power Board Installation...
Acer Aspire Z3801 Desktop Service Guide - Page 12
... Chipset) . . . 1-19 Processor 1-20 Processor Specifications 1-20 CPU Fan True Value Table (Tj 1-20 System Memory 1-21 Memory Combinations 1-21 Video Interface 1-22 BIOS 1-22 LAN Interface 1-22 Keyboard 1-22 Hard Disk Drive (AVL components 1-23 Super-Multi Drive 1-25 LCD 21.5" (AUO M215HW01 VB 1-27 Display Supported Resolution (LCD 1-28 Graphics Controller 1-28 Display Supported...
Acer Aspire Z3801 Desktop Service Guide - Page 18
... 0
Acer clear.fi Acer eRecovery Management Acer Game Zone Acer TouchPortal Adobe® Flash® Player Adobe® Reader® Bing™ Bar Cyberlink® YouCam™ McAfee Internet Security Suite 2011 Microsoft® Office...
Acer Aspire Z3801 Desktop Service Guide - Page 59
...Flash utility to update the system BIOS Flash ROM.
NOTE: NOTE:
If a Crisis Recovery Disc is not available, create one before BIOS Flash utility is used. Refer to BIOS Recovery by Crisis Disk.
Do not install memory related drivers (XMS, EMS, DPMI) when BIOS Flash is used.
Use AC adaptor power supply when running BIOS Flash utility. If battery pack does not contain power to finish loading BIOS Flash...
Acer Aspire Z3801 Desktop Service Guide - Page 60
... & Exit
Version 2.10.1208. Copyright (C) 2002-2011, Acer Inc.
Figure 2-15. Change BIOS Boot priority Order
4. Copy the BIOS file to USB HDD. 5. Insert the USB HDD and reboot computer to DOS mode.
NOTE: NOTE:
Two DOS batch files are included to flash system BIOS: FBB.BAT only updates system BIOS FBBME.BAT updates system BIOS and Intel ME firmware.
2-16...
Acer Aspire Z3801 Desktop Service Guide - Page 61
...)
Figure 2-17. Flashing BIOS The EC firmware updates. (Figure 2-18)
Figure 2-18. Updated EC Firmware
8. When flash is complete, system will restart automatically when finished. 9. Press DEL to enter setup when the splash screen displays. Check to see if BIOS is
correct. 10. Press F9 to load default settings. 11. Press F10 to save the default settings and exit BIOS setup.
System Utilities
2-17
Acer Aspire Z3801 Desktop Service Guide - Page 62
WinFBB Utility 0
NOTE: NOTE:
Two DOS batch files are included to flash system BIOS: WinFBB.BAT only updates system BIOS WinFBBME.BAT updates system BIOS and Intel ME firmware.
To use the WinFBB Utility, perform the following: 1. Click on the Windows Start icon. 2. Click on All Programs in the Start Menu. (Figure 2-19)
Figure 2-19...
Acer Aspire Z3801 Desktop Service Guide - Page 126
... appears on the external display only, refer to LCD Failure. 7. Disconnect power and all external devices including port replicators or docking stations.
Remove any memory cards and CD/DVD discs. 8. Start the computer. If the computer boots correctly, add the devices one by one until the
failure point is discovered. 9. Reseat the memory modules. 10. Remove the drives (Refer to Maintenance...
Acer Aspire Z3801 Desktop Service Guide - Page 127
... to determine that: The device is properly installed. There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices
7. If the Issue is still not resolved, refer to Online Support Information. 8. Run the Windows Memory Diagnostic from the operating system DVD...
Acer Aspire Z3801 Desktop Service Guide - Page 129
...:
The device is properly installed
There are no red Xs or yellow exclamation marks
There are no device conflicts
No hardware is listed under Other Devices 3. If updated recently, roll back the audio driver to the previous version.
4. Remove and reinstall the audio driver. 5. Make sure that all volume controls are set mid range...
Acer Aspire Z3801 Desktop Service Guide - Page 130
... show, right-click on the Playback tab and select Show Disabled Devices (clear by default). 7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts to configure the speakers.
8. Remove any recently installed hardware or software.
9. Restore system and file settings from a known good date using System Restore. 10. If the...
Acer Aspire Z3801 Desktop Service Guide - Page 131
... information to resolve the problem.
1. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support.
2. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that CD/DVD drive is set as the first boot device on the Boot menu.
3. Confirm all cables and jumpers on the HDD and ODD...
Acer Aspire Z3801 Desktop Service Guide - Page 132
... lDE ATA/ATAPI controllers. If a device has an exclamation mark, uninstall and reinstall the driver.
8. Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives. If a device has an exclamation mark, uninstall and reinstall the driver.
9. If the exclamation marker is not removed from the item in the lists, remove any recently installed software...
Acer Aspire Z3801 Desktop Service Guide - Page 133
... zero, the region cannot be changed even when Windows is reinstalled or the drive is moved to another computer.
Navigate to Start Control Panel System and Maintenance System Device Manager.
Double click DVD/CD-ROM drives.
Right click DVD drive and click Properties, then click the DVD Region...
Acer Aspire Z3801 Desktop Service Guide - Page 135
... battery. 2. Run a complete virus scan using up to date software to confirm the computer is virus free. 3. If the computer is experiencing HDD or ODD BIOS information loss, disconnect and
reconnect the power and data cables between devices.
4. If the BIOS settings are still lost, replace the cables. 5. If HDD information is missing from the BIOS, the drive may be defective and should...
Acer Aspire Z3801 Desktop Service Guide - Page 136
... the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. Apply power to the computer. 5. Determine if the problem has changed. 6. If the problem...
Acer Aspire Z3801 Desktop Service Guide - Page 148
... Disk 0
BIOS Recovery Boot Block
0
BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware if a previous BIOS flashing process has failed.
BIOS Recovery Hotkey
0
To enable the BIOS Recovery process, use the function hotkey, Fn + Esc, during BIOS POST. The AC adapter...
Acer Aspire Z3801 Desktop Service Guide - Page 175
.... These can be obtained directly from Acer CSD Taiwan. Acer's Website offers convenient and valuable support resources. In the Technical Information section users can download information on all of Acer's Notebook, Desktop and Server models including:
Service guides for all models BIOS updates Software utilities Spare parts lists...