HP 455 driver and firmware
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
..., and Recovering from Drive Failures
Introduction
This white paper explains how companies and users can reduce the risk of hard drive failures. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more. The following sections explain how to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
...
contact customer
YES
support for
replacement
Is drive recognized by the Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
.../en/support.html to download the latest BIOS for your product. See the UEFI section below to install the more advanced diagnostics.
Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI)
The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostic tests, which can be installed to a USB key. Go to your product Software & Drivers download page...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
HP 450 Notebook PC and HP 455 Notebook PC - Maintenance and Service Guide - Page 106
... system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:
1. Open Windows Explorer by selecting Start > Computer.
2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded...
HP 450 Notebook PC and HP 455 Notebook PC - Maintenance and Service Guide - Page 112
.... 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 107.
Creating system restore points
A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time. A restore point contains information such as registry settings that Windows uses. Restoring to a previous...
HP 450 Notebook PC and HP 455 Notebook PC - Maintenance and Service Guide - Page 115
...screen instructions to restore your backup.
NOTE: Windows includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information.
Recovering the original system using HP Recovery Manager
HP Recovery Manager...
HP 450 Notebook PC and HP 455 Notebook PC - Maintenance and Service Guide - Page 116
...Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions.
Recovering using the recovery media
1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external
optical drive, and then restart the computer. - or - Insert the recovery flash drive into a USB port on your computer, and then...
User Guide - Page 7
... replacing memory modules 55 Updating programs and drivers ...58 Cleaning your computer ...58 Cleaning the display, sides, and cover 58 Cleaning the TouchPad and keyboard 58 Traveling with or shipping your computer 59
9 Securing your computer and information 60 Locating your security software ...61 Using passwords ...61 Setting Windows passwords 62 Setting Setup Utility (BIOS) passwords 62...
User Guide - Page 8
Installing Windows security updates 64 Installing HP and third-party software updates 64 Securing your wireless network ...65 Backing up your software applications and information 65 Using an optional security cable lock 65
10 Using Setup Utility (BIOS) and System Diagnostics 66 Starting Setup Utility (BIOS) ...66 Updating the BIOS ...66 Determining the BIOS version 67 Downloading a BIOS ...
User Guide - Page 74
.... ● Obtain updates to Windows and other Microsoft programs, as they are released, from the
Microsoft website and through the updates link in Help and Support.
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this...
User Guide - Page 77
... system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. Open Windows Explorer by selecting Start > Computer. 2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3. Using the hard drive path you recorded...
User Guide - Page 84
...screen instructions to restore your backup. NOTE: Windows includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information.
Recovering the original system using HP Recovery Manager
HP Recovery Manager...
User Guide - Page 93
... get the latest version of the WLAN device software for your computer, follow these steps: 1. Open your Internet browser and go to http://www.hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number
in the search box. 4. Press enter, and then follow the on-screen instructions. NOTE: If...
User Guide - Page 98
...
HP and third-party software updates, installing 64
HP Recovery Manager 74 hubs 43
I input power 77 installing
critical security updates 64 optional security cable lock 65 integrated webcam light, identifying 8, 20 internal display switch, identifying 8 internal microphone, identifying 8, 20 Internet connection setup 17 Internet security software, using 63
J jacks
audio-in (microphone) 6, 21 audio...
User Guide - Page 99
... AC adapter 85 audio functions 84 disc drive 80 low battery level 84 power management 84 wireless connection 81 Troubleshooting and support 79 turning off the computer 42
U unresponsive system 42 USB cable, connecting 44 USB devices
connecting 44
description 43 removing 44 USB hubs 43 USB ports, identifying 5, 6, 20 using external AC power 41 using passwords 61 using the power meter...
User Guide - Linux - Page 67
... gaming software. Without the latest driver, you would not be getting the most out of your equipment. There are two ways you can obtain updates for your computer: ● Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In
addition, register to receive automatic update notifications when they become available. ● Set your computer to...
User Guide - Linux - Page 81
... storage device. However, depending on the drivers and software installed on your computer, you may need slightly more than 8 GB of space. HP recommends that you use a 16 GB device or above for best results. To create the restore image: 1. Select Computer > More Applications. 2. Click Applications, and then click Create Restore USB. 3. Follow the on-screen instructions.
Performing recovery using...