HP Stream Notebook - 14-z040wm driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
...; Non-operational shock (when the notebook is turned off) -or- Operational shock (when the unit is turned on and the hard drive is reading or writing data)
Shock events may cause different error messages to be displayed such as "Non-system disk" or "No boot device".
Software issues Some hard drive performance problems appear to mimic hard...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
HP Stream Notebook PC - Maintenance and Service Guide - Page 2
...: 786720-001 Product notice This guide describes features that are common to most models. Some features may not be available on your computer. Not all features are available in all editions of Windows 8. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality. See for http://www...
HP Stream Notebook PC - Maintenance and Service Guide - Page 49
...Setup Utility (BIOS)
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS...
HP Stream Notebook PC - Maintenance and Service Guide - Page 50
..., remove, connect, or disconnect any device, cable, or cord. NOTE: If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. From the Start screen, type support, and then select the HP Support Assistant app.
‒ or - From the Windows desktop, click the question mark icon in the notification area...
HP Stream Notebook PC - Maintenance and Service Guide - Page 51
...a USB device
NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. There are two options to download HP PC Hardware Diagnostics to a USB device: Option 1: HP PC Diagnostics homepage- Provides access to the latest UEFI version 1. Go to http://hp.com/go/techcenter/pcdiags. 2. Click the UEFI Download link, and then select Run. Option 2: Support and Drivers...
HP Stream Notebook PC - Maintenance and Service Guide - Page 54
... the operating system and the software that was installed at the factory. The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery.
What you need to know
● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with the computer, you must either download the software from the manufacturer's website or...
User Guide - Windows 8.1 - Page 2
...Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details.
To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions.
Software terms
By installing, copying...
User Guide - Windows 8.1 - Page 9
... your computer and information ...41 Using passwords ...41 Setting Windows passwords 41 Setting Setup Utility (BIOS) passwords 42 Using the fingerprint reader (select models only 42 Using Internet security software ...42 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...43 Installing critical security updates ...43 Securing your wireless network ...44...
User Guide - Windows 8.1 - Page 17
... display switch
Internal microphones Left control zone
Left TouchPad button Memory card reader
Mute light num lock key Optical drive
Power button
Description
● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
Connects an optional video or audio device, such as a highdefinition television, any compatible digital...
User Guide - Windows 8.1 - Page 53
... DSL or cable modem and your home network
to protect all the computers on the network.
When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked.
Installing software updates
HP, Windows, and third-party software installed on your computer should...
User Guide - Windows 8.1 - Page 56
..., remove, connect, or disconnect any device, cable, or cord.
NOTE: If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. From the Start screen, type support, and then select the HP Support Assistant app.
‒ or -
From the Windows desktop, click the question mark icon in the notification area...
User Guide - Windows 8.1 - Page 61
... the operating system and the software that was installed at the factory.
The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery.
What you need to know
● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with the computer, you must either download the software from the manufacturer's website or...
User Guide - Windows 8.1 - Page 66
... 20 Beats Audio Control Panel 20 Beats Audio hot key 20 best practices 1 BIOS determining version 45 downloading an update 46
starting the Setup Utility 45 updating 45 Bluetooth compartment, identifying 6 Bluetooth device 14, 16 Bluetooth label 13 boot order changing 52 bottom 13 buttons left TouchPad 7 power 7 right TouchPad 8
C caps lock light, identifying 6 caring for your computer 38 cleaning...
User Guide - Windows 8.1 - Page 67
... gesture 27 lights AC adapter 5 caps lock 6
O one-finger slide touch screen
gesture 27 operating environment 54 optical drive, identifying 7 original system recovery 51
P passwords
Setup Utility (BIOS) 42 Windows 41 ports DisplayPort 6 external monitor 6, 21 HDMI 7, 21, 23 Miracast 24 USB 2.0 9 USB 2.0 charging (powered)
9
USB 3.0 9 USB 3.0 (powered) charging
9 VGA 21 power AC 34 battery 31...
User Guide - Windows 8.1 - Page 68
service door, identifying 8 service labels, locating 12 setting password protection on
wakeup 30 Setup Utility (BIOS) passwords
42 sharing media 17 shipping the computer 39 shutdown 35 SIM slot, identifying 9 Sleep
exiting 30 initiating 30 Sleep and Hibernation initiating 29 slots memory card reader 7 security cable 8 SIM 9 software Disk Cleanup 37 Disk Defragmenter 37 software updates, installing...