Toshiba Portege Z30-C1301 driver and firmware
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Portege Z30-C Series Windows 10 Users Guide - Page 1
Portégé® Z30-C Series
User's Guide
(Windows 10)
If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see "If Something Goes Wrong" on page 121 in ...
Portege Z30-C Series Windows 10 Users Guide - Page 23
... a system restore 130 Clean the keyboard 130 Touchpad help 131 Disable then enable the touchpad 131 Install an external mouse 131 Perform a complete power cycle 131 Uninstall the touchpad driver 132 Download the latest touchpad driver........... 133 Perform a system restore 133 Adjust the touchpad properties 133 Display problems 134 Disk or storage drive problems 135 Error-checking 135
Portege Z30-C Series Windows 10 Users Guide - Page 24
... 147 Uninstall the network adapter driver 147 Troubleshooting an Internet connection
- How to verify TCP/IP 148 Downloading drivers and updates 150
Using Toshiba Service Station 150 Manually download and install drivers
and updates 150 How to determine the correct drivers to
download 151 Develop good computing habits 152
Data and system configuration backup in the Windows operating system...
Portege Z30-C Series Windows 10 Users Guide - Page 52
... to an external power source via the AC adaptor.
1 Click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key. The Start menu opens.
2 Click or touch Settings ( ) in the Start menu. 3 Select Update & security ( ) in the Settings window.
The Update & security window appears.
(Sample Image) Update & security window
4 Select Recovery in the left...
Portege Z30-C Series Windows 10 Users Guide - Page 91
... to the Internet
NOTE
Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited.
Follow the steps below to set up your Wireless connection:
1 Click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key.
The...
Portege Z30-C Series Windows 10 Users Guide - Page 113
... "Creating a recovery drive using Toshiba Recovery Media Creator" on page 47.
Service Station
The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The Service Station will alert you when updates are available, and you can then choose to install the updates if you...
Portege Z30-C Series Windows 10 Users Guide - Page 122
... a live external power source.
The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Windows did not shut down successfully message.
To continue, select the appropriate option, if prompted. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented...
Portege Z30-C Series Windows 10 Users Guide - Page 125
... presents you with another set of options:
System Restore ❖ System Restore allows you to use a Restore point to
return the computer to a state at which it was performing properly. Restore points may be created: ❖ When new hardware or software is installed ❖ Manually by the user
System Image Recovery Windows will "Recover" the Operating system using...
Portege Z30-C Series Windows 10 Users Guide - Page 133
... Web browser go to http://support.toshiba.com/drivers.
2 Enter your computer's serial number.
3 Filter your search by Touchpad driver to find and download the touchpad driver for your computer.
NOTE
In order to determine the correct driver to download, you can look in Device Manager on your computer for the device you wish to update and make note of the device name. See "How to...
Portege Z30-C Series Windows 10 Users Guide - Page 137
... Optimize button.
The system will display the status as it optimizes and defragments the drive.
Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files.
You may also be able to recover lost data using utility software. Consult your network administrator.
Some programs run correctly...
Portege Z30-C Series Windows 10 Users Guide - Page 141
...
3 Double-click or touch Sound, video and game controllers.
4 Right-click or touch Sound Audio driver and select Uninstall.
NOTE
❖ Do NOT select the "Delete the driver software for this device" box.
❖ Take note of the audio driver name(s) in the event you may need to manually download the audio driver from support.toshiba.com/drivers.
(Sample Image) Audio driver - uninstall window
Portege Z30-C Series Windows 10 Users Guide - Page 142
...support.toshiba.com/drivers.
2 Enter your computer's serial number. 3 Filter your search by Sound driver to find and
download the Sound driver for your computer.
NOTE
To determine which device requires a driver, follow the procedure below:
a In the Search field, type Device Manager.
b Click or touch the Device Manager application.
c Select Sound, video and game controllers.
d The various Audio...
Portege Z30-C Series Windows 10 Users Guide - Page 150
... to reveal any warning notices that may appear.
Manually download and install drivers and updates
NOTE An Internet connection is required.
Follow the instructions below to download and install component drivers and updates from Toshiba: 1 In your Web browser go to
http://support.toshiba.com/drivers. 2 Enter your computer's model and/or serial number. 3 Filter your search to specify the type...
Portege Z30-C Series Windows 10 Users Guide - Page 151
... 5 Follow the on-screen instructions. 6 Restart your computer, see "To Restart your computer"
on page 45.
How to determine the correct drivers to download
When downloading or updating drivers, it is important to choose the correct driver that will work properly for the specific device in (or connected to) your computer. On the "Drivers & Software" area of the Toshiba support Web site, there may be...
Portege Z30-C Series Windows 10 Users Guide - Page 152
... or your entire computer to a flash drive, or external hard disk.
❖ Copy files to a rewritable external storage device.
❖ Connect your computer to the office network and copy files to your network partition.
Some people use a combination of these methods, backing up all files weekly and copying critical files to external media on a daily basis.
If you have installed your own programs...
Portege Z30-C Series Windows 10 Users Guide - Page 158
...At this Web site you will find answers for many commonly asked technical questions in addition to downloadable software drivers, BIOS updates, and many other downloads.
Contacting Toshiba
Toshiba's Technical Support Web site
For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the...
Portege Z30-C Series Windows 10 Users Guide - Page 183
...taskbar 90 Windows Store 91
desktop notifications 90, 91 directing
display output 61 disabling
touchpad 59 display
troubleshooting 135 display devices
external 60 Display Utility 116 display, external
adjusting 62 disposal information 18 disposing of your computer 84 documentation 30 downloading drivers/updates
determine correct drivers 151 manually download/install 150 Toshiba Service Station 150...
Portege Z30-C Series Windows 10 Users Guide - Page 186
186 Index
battery 75 recording sounds 93 recovery
creating a recovery drive 47 installing drivers and
applications 54 internal storage drive 46 recover from the Internal
Storage Drive 51 reset your PC 52 restoring from a recovery drive
50 Toshiba Recovery Media
Creator 47, 50 recycle bin icon 87 registering computer 44 Restart
computer 45 restart computer 45 restore points
troubleshooting 153 ...
Portege Z30-C Series Windows 10 Users Guide - Page 187
... display problems 135 external monitor 134 good computing habits 152 hard disk drive is slow 136 installing hardware/software
155 keyboard 128 missing files/trouble accessing
a drive 135 power and batteries 127 printer 143 restore points 153 screen does not look correct/
flickers 134 slow Internet connection 126 sound 139 touchpad 131 trouble running programs 137 URL address not found 126 USB...
Portege Z30-C Series Windows 10 Users Guide - Page 188
...
U
updates downloading 150
USB Sleep and Charge cannot use 157
USB Wakeup function does not work 157
user password, deleting 106 user password, setting 104 using
a microphone 93 computer lock 64 eco power plan 82 Expansion port 98 Memory card reader 96 Smart Card slot 96 touchpad 55 Web Camera 95 using the keyboard 67 using the overlay for cursor control 68 using the Toshiba Dual Pointing Device...