Toshiba Satellite C55-A5300 driver and firmware
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User Guide - Page 1
Satellite®/Satellite Pro® C40/C50/C70 - A Series
User's Guide
If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see "If Something Goes Wrong" on page ...
User Guide - Page 19
... setup 41 Setting up your software 41 Registering your computer with Toshiba 41 To Shut down your computer 42 To Restart your computer 42 To place your computer in Sleep mode 43 Adding optional external devices 44 Adding memory (optional 44 Installing a memory module 45 Removing a memory module 50 Checking total memory 52 Recovering the Internal Storage Drive 53 Creating recovery...
User Guide - Page 41
... off the power again until the operating system has loaded completely.
NOTE
The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.
The first time you turn on your computer, the setup guides you through steps to set up your software. Follow the on-screen instructions.
Registering your computer with Toshiba
Product registration...
User Guide - Page 62
... Started
Recovering the Internal Storage Drive
NOTE Selecting the "Fully clean the drive" option may take several hours.
Installing drivers and applications
The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.
To reinstall drivers and applications:
1 From the Start screen begin typing TOSHIBA Application Installer...
User Guide - Page 66
... first need to install new software.
2 Connect the device's video or USB cable to the port on the computer and to the device.
3 Connect the device's power cable to a live electrical outlet (if applicable).
4 Turn on the external device (if applicable).
Your computer may automatically detect the external device.
Using external display devices
Your computer comes with a built-in display, but you can...
User Guide - Page 104
... Computer's Features
Windows® Store
Typical tasks in the notification area are Current time, Power usage mode, network ...installed or built-in to your computer, you will also have the ability to download many other applications with a touch or the click of your mouse. In the Windows® Store you can search for and browse thousands of apps, all grouped into easy to find categories.
Setting...
User Guide - Page 123
... to create recovery media, see "Creating recovery media" on page 54.
Service Station
The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The Service Station will alert you when updates are available, and you can then choose to install the updates if you...
User Guide - Page 124
... bundled with your computer.
To reinstall drivers and applications:
1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer, or while in the Desktop screen double-click or touch the Desktop Assist icon.
2 Click or touch Support & Recovery.
3 Click or touch TOSHIBA Application Installer.
The TOSHIBA Application Installer window appears.
(Sample Image...
User Guide - Page 126
... the computer is connected to a live external power source.
The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Windows did not shut down successfully message.
To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may...
User Guide - Page 129
... presents you with another set of options:
System Restore
❖ System Restore allows you to use a Restore point to return the computer to a state at which it was performing properly. Restore points are created: ❖ When new hardware or software is installed ❖ Manually by the user
System Image Recovery
Windows® will "Recover" the Operating system using...
User Guide - Page 130
... to reset your display settings in the event they have been improperly set.
❖ Enable debugging mode Starts Windows® in an advanced troubleshooting mode
❖ Enable boot logging
Creates a file that lists all the drivers that are installed during startup
❖ Enable Safe Mode Starts Windows® with a minimal set of drivers and services. If the computer starts and runs...
User Guide - Page 132
....
❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem.
The tabs that appear in the dialog box vary from one device to another.
For more information about Device Manager, refer to Windows® online Help...
User Guide - Page 133
... memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first:
1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge
2 When the Windows® charms appear, click or touch the Settings...
User Guide - Page 135
If Something Goes Wrong
Keyboard problems
135
Check the power options via your Power Plans (see "Power Plans" on page 92). Have you added a device that takes its power from the battery? Is your software using the internal storage drive more? Is the display power set to turn off automatically? Was the battery fully charged to begin with? All these conditions affect...
User Guide - Page 141
... in the tray.
Make sure the printer cable is firmly attached to the computer and the printer.
Run the printer's self-test to check for any problem with the printer itself.
Make sure you installed the proper printer drivers as shown in the instructions that came with the printer.
You may have connected the printer while the computer is on. Disable Sleep mode...
User Guide - Page 143
... network adapter will be displayed.
❖ Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network.
❖ If you have enabled any security provisions (closed system, MAC address...
User Guide - Page 145
... are some ways you can do this:
❖ Use the Windows® operating system to back up files or your entire computer to an optical disc, or external hard disk.
❖ Copy files to a rewritable external storage device.
❖ Connect your computer to the office network and copy files to your network partition.
Some people use a combination of these methods, backing...
User Guide - Page 146
... can easily select a previously established Control Point to 'turn back the clock,' restoring the Windows® operating system to the state it was in just prior to the installation. This is much easier and more effective than uninstalling the hardware or software, which often leaves behind unwanted files and settings. It is also easy to...
User Guide - Page 148
... instructions to back up your files.
For additional Help, while in the Windows® Desktop screen, press the F1 key to launch the Windows® Help and Support screen. Search for "back up files".
General tips for installing hardware and software
Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, optical...
User Guide - Page 149
... to your computer system, install just one at a time, creating restore points immediately before each successive installation. This will make it much easier to determine the origin of any new problems. For best results, follow this sequence:
1 Back up critical data.
2 Create a restore point.
3 Install one item of hardware or software.
4 Restart the Windows® operating...