Toshiba Tecra A50-C1520 driver and firmware
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Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 1
Tecra® A50-C Series
User's Guide
(Windows 10)
If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see "If Something Goes Wrong" on page 123 in this guide.
...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 23
...keyboard 132 Touchpad help 133 Disable then enable the touchpad 133 Install an external mouse 133 Perform a complete power cycle 133 Uninstall the touchpad driver 133 Download the latest touchpad driver........... 134 Perform a system restore 135 Adjust the touchpad properties 135 Display problems 136 Disk or storage drive problems 137 Error-checking 137 Optical disc drive problems 139
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 24
... the network adapter driver 150 Troubleshooting an Internet connection
- How to verify TCP/IP 151 Downloading drivers and updates 153
Using Toshiba Service Station 153 Manually download and install drivers
and updates 153 How to determine the correct drivers to
download 154 DVD operating problems 155 Develop good computing habits 156
Data and system configuration backup in the Windows...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 50
... restore your system to a new internal storage drive from your recovery drive. For instructions on creating a recovery drive, see "Creating a recovery drive using Toshiba Recovery Media Creator" on page 47.
NOTE
When you restore your system, only the operating system files and drivers originally shipped with the computer are restored. Any applications you installed or files that you created are...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 52
... your computer must be connected to an external power source via the AC adaptor.
1 Click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key. The Start menu opens.
2 Click or touch Settings ( ) in the Start menu. 3 Select Update & security ( ) in the Settings window.
The Update & security window appears.
(Sample Image) Update & security window
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 96
... to the Internet
NOTE
Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited.
Follow the steps below to set up your Wireless connection:
1 Click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key.
The...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 115
... "Creating a recovery drive using Toshiba Recovery Media Creator" on page 47.
Service Station
The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The Service Station will alert you when updates are available, and you can then choose to install the updates if you...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 124
... a live external power source.
The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Windows did not shut down successfully message.
To continue, select the appropriate option, if prompted. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 133
... USB port on your computer.
2 If prompted, follow the on-screen instructions for installation.
NOTE
The computer may automatically download the needed driver for your mouse (Internet connection required).
Perform a complete power cycle
1 Shut down your computer, see "To Shut down your computer" on page 44.
2 Remove all accessories, and unplug all cables. This includes USB flash drives, SD Card...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 135
...driver to download, you can look in Device Manager on your computer for the device you wish to update and make note of the device name. See "How to determine the correct drivers to download" on page 154.
4 Install the touchpad driver. 5 Restart your computer, see "To Restart your computer... Change your mouse settings.
2 Click or touch Change your mouse settings.
NOTE
Some computers may have an ...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 144
...2 Click or touch the Device Manager application.
3 Double-click or touch Sound, video and game controllers.
4 Right-click or touch Sound Audio driver and select Uninstall.
NOTE
❖ Do NOT select the "Delete the driver software for this device" box.
❖ Take note of the audio driver name(s) in the event you may need to manually download the audio driver from support.toshiba.com/drivers.
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 145
...support.toshiba.com/drivers.
2 Enter your computer's serial number. 3 Filter your search by Sound driver to find and
download the Sound driver for your computer.
NOTE
To determine which device requires a driver, follow the procedure below:
a In the Search field, type Device Manager.
b Click or touch the Device Manager application.
c Select Sound, video and game controllers.
d The various Audio...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 148
... active network adapter will be displayed.
❖ Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi part of your network.
❖ If you have enabled any security provisions (closed system, MAC address...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 153
... to reveal any warning notices that may appear.
Manually download and install drivers and updates
NOTE An Internet connection is required.
Follow the instructions below to download and install component drivers and updates from Toshiba: 1 In your Web browser go to
http://support.toshiba.com/drivers. 2 Enter your computer's model and/or serial number. 3 Filter your search to specify the type...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 154
... drivers and updates
5 Follow the on-screen instructions. 6 Restart your computer, see "To Restart your computer"
on page 45.
How to determine the correct drivers to download
When downloading or updating drivers, it is important to choose the correct driver that will work properly for the specific device in (or connected to) your computer. On the "Drivers & Software" area of the Toshiba support...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 155
... that appears.
The optical disc drive should appear in the list.
6 See "Downloading drivers and updates" on page 153 for instructions on using Device Manager to view the optical disc drive properties.
7 Check the Toshiba Web site for new information on optical disc drives and their operation.
A blank screen appears while watching a DVD-ROM movie or title.
Change the setting for when to turn...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 161
...At this Web site you will find answers for many commonly asked technical questions in addition to downloadable software drivers, BIOS updates, and many other downloads.
Contacting Toshiba
Toshiba's Technical Support Web site
For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 185
... connecting AC adaptor 40 AC adaptor cord to (DC-IN) 41 computer to a network 98 external device 58 HDMI-compatible TV or
display device 59
monitor 60 power cord/cable 41 power source 41 cooling fan adequate ventilation 39 customize computer settings 61
D
data/entire system backup troubleshooting 159
desktop adding desktops 94 creating new icon 92 exploring the 91 icons 92 notification area...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 186
...
drivers downloading 153
DVD removing with computer off 74 removing with computer on 74
DVD player troubleshooting 155
DVDs using 70
E
eco power plan 84 eco Utility 105 eject button
optical disc drive 71 eject, optical disc drive 72 enabling
touchpad 58 ENERGY STAR 26 Expansion capability 103 Expansion port
using 103 exploring
desktop 91 external display device
HDMI Out port 59 RGB (monitor) port...
Tecra A50-C/Z50-C Series Windows 10 Users Guide - Page 190
... user password, setting 108 using
a microphone 98 computer lock 63 DVDs 70 eco power plan 84 Expansion port 103 Memory card reader 101 optical disc drive 70 touchpad 55 Web Camera 100 using the keyboard 65 Utilities 104
V
video projector adjusting display 61
W
warranty standard limited warranty 30
Web Camera using 100
Web sites 161 Wi-Fi
wireless networking 96 Windows operating system
desktop 91...