Toshiba WT12PE-A64K driver and firmware
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dynapad WTP12PE-A Series Windows 10 Users Guide - Page 1
User's Guide
(Windows 10)
If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see "If Something Goes Wrong" on page 113 in this guide.
GMAD00446010 01/16
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... 122 Install an external mouse 122 Perform a complete power cycle 122 Uninstall the touchpad driver 122 Download the latest touchpad driver........... 123 Perform a system restore 124 Adjust the touchpad properties 124
Display problems 124 Disk or storage drive problems 126
Error-checking 126 Web Camera help 128
Testing your internal Web Camera 128 Uninstall the Web Camera driver 128...
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... 138
Uninstall the network adapter driver 138 Troubleshooting an Internet connection
- How to verify TCP/IP 139 Downloading drivers and updates 141
Using Toshiba Service Station 141 Manually download and install drivers
and updates 141 How to determine the correct drivers to
download 142 Develop good computing habits 143
Data and system configuration backup in the Windows operating system...
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Getting Started Recovering the Internal Storage Drive
49
4 Select the USB Flash option and press or touch ENTER.
5 Follow the on-screen instructions to complete the recovery process.
Reset your PC
The Reset process allows you to choose to keep your files or remove them, and then reinstall Windows.
NOTE
During the Reset process your device must be connected to...
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....)
Connect to the Internet
NOTE
Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited.
Follow the steps below to set up your Wireless connection.
1 Click or touch the Start ( ) button in the lower-left corner of the Desktop.
The Start menu opens...
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... you when updated software, firmware, documentation or other information is available for your device.
The Service Station will alert you when updates are available, and you can then choose to install the updates if you wish, or you can follow the instructions below to open the Service Station:
1 In the Search field, type Service Station.
2 Click or touch Service Station ( ).
The Service Station...
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... Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows from shutting down.
Data stored in the device's memory has been lost. Data stored in the device's internal storage drive may not be affected.
Always save your data even when you are using Sleep mode...
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... presents you with another set of options:
System Restore ❖ System Restore allows you to use a Restore point to
return the device to a state at which it was performing properly. Restore points may be created: ❖ When new hardware or software is installed ❖ Manually by the user
System Image Recovery Windows will "Recover" the Operating system using...
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... Restart your device" on page 44. The driver is then reinstalled automatically.
Download the latest keyboard driver
1 In your Web browser go to http://support.toshiba.com/drivers.
2 Enter your device's serial number. 3 Filter your search by Keyboard driver to find and
download the Toshiba Function Key driver for your device. 4 Install the Toshiba Function Key driver. 5 Restart your device, see "To...
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...open USB port on your device.
2 If prompted, follow the on-screen instructions for installation.
NOTE
The device may automatically download the needed driver for your mouse (Internet connection required).
Perform a complete power cycle
1 Shut down your device, see "To Shut down your device" on page 43.
2 Remove all accessories, and unplug all cables. This includes USB flash drives, SD Card, and...
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... Web browser go to http://support.toshiba.com/drivers.
2 Enter your device's serial number. 3 Filter your search by Touchpad driver to find and
download the touchpad driver for your device.
NOTE
In order to determine the correct driver to download, you can look in Device Manager on your device for the device you wish to update and make note of the device name. See "How to...
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....
Uninstall the Web Camera driver
You can Uninstall the Web Camera driver to allow Windows to automatically reinstall the driver.
1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 Double-click or touch Imaging devices. 4 Right-click or touch Web Camera and select
Uninstall.
NOTE
Do NOT select the "Delete the driver software for this device" box.
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... game controllers.
4 Right-click or touch Sound Audio driver and select Uninstall.
NOTE
❖ Do NOT select the "Delete the driver software for this device" box.
❖ Take note of the audio driver name(s) in the event you may need to manually download the audio driver from support.toshiba.com/drivers.
(Sample Image) Audio driver - uninstall window
5 After the driver uninstalls, restart...
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... application.
c Select Sound, video and game controllers.
d The various Audio drivers will be listed under "Sound, video and game controllers."
e Take note of the Audio driver name(s) in order to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page.
4 Install the desired Audio driver. 5 Restart your device, see "To Restart your device" on
page 44.
Perform a system...
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... to reveal any warning notices that may appear.
Manually download and install drivers and updates
NOTE An Internet connection is required.
Follow the instructions below to download and install component drivers and updates from Toshiba: 1 In your Web browser go to
http://support.toshiba.com/drivers. 2 Enter your device's model and/or serial number. 3 Filter your search to specify the type of...
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... and install the most recent drivers. 5 Follow the on-screen instructions. 6 Restart your device, see "To Restart your device" on
page 44.
How to determine the correct drivers to download
When downloading or updating drivers, it is important to choose the correct driver that will work properly for the specific device in (or connected to) your device. On the "Drivers & Software" area of the Toshiba...
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... changes. Many software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See "Computing tips" on page 59 for instructions.
On a regular basis, back up the information stored on your internal storage drive.
Use Windows to back up files, or the entire device, to a flash drive, or external hard disk. Here...
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.... At this Web site you will find answers for many commonly asked technical questions in addition to downloadable software drivers, BIOS updates, and many other downloads.
Contacting Toshiba
Toshiba's Technical Support Web site
For technical support, or to stay current on the most recent software and hardware options for your device, and for other product information, be sure to regularly check the...
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... habits troubleshooting 143 computing tips 59 connecting device to a network 85 external device 54 HDMI-compatible TV or
display device 55 Micro USB/AC adaptor 39 Micro USB/AC adaptor to
electrical outlet 40 power source 40 USB Power cable to (Micro
USB port) 40 customize
device settings 57
D
data backing up 31
data/entire system backup troubleshooting 146
desktop adding desktops 81 creating new...
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... 99 pen settings 101 Tip replacement 38, 101 TruPen buttons Erase button 100 Right click button 100 TruPen cap 37 TruPen connecter 37 TruTalk microphones 37 turning on power 41
U
updates downloading 141
USB 3.1 (Type C) port 35, 36 user password, deleting 110 user password, setting 108 using
a microphone 85 microSD Card slot 88 TruNote 91 Web Camera 87 Using device first time...