HP G62-465DX driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
Related HP G62-465DX Manual Pages
Download the free PDF manual for HP G62-465DX and other HP manuals at ManualOwl.com
Notebook Essentials - Windows 7 - Page 2
... or editorial errors or omissions contained herein. Part number: 539907-001
User Guides
HP is committed to reducing the environmental impact of our products. As part of this effort, we provide user guides and learning centers on your computer hard drive in Help and Support. Additional support and updates to the user guides are available on the Web.
Windows Users
Looking...
Notebook Essentials - Windows 7 - Page 3
... not address your questions, you can contact HP Customer Support at:
www.hp.com/go/contactHP Here you can: ■ Chat online with an HP technician.
✎ When technical support chat is not available in a particular language, it is available in English. ■ E-mail HP Customer Support. ■ Find HP Customer Support worldwide telephone numbers. ■ Locate an HP service center.
Serial...
Notebook Essentials - Windows 7 - Page 5
... wireless network 7 Setting up a wireless network 8 Step 1: Purchase high-speed Internet service 8 Step 2: Purchase and install a wireless router 9 Step 3: Configure the computer to connect to the wireless network 9 Connecting to a wired network 10 Installing additional hardware and software 11 Installing hardware 11 Locating and installing software 11 Updating the software installed...
Notebook Essentials - Windows 7 - Page 7
... about the Windows® operating system, Help and Support includes these topics: ■ Information about the computer, such as model and serial number, installed software,
hardware components, and specifications ■ How to help safeguard the computer ■ How to get the best performance from the battery ■ How to set up a wireless network
Finding the user guides
User guides and...
Notebook Essentials - Windows 7 - Page 8
... Manager.
You can also use Device Manager to add hardware or modify device configurations.
✎ Windows® includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
2
Notebook...
Notebook Essentials - Windows 7 - Page 9
... (boot) the computer and recover the operating system and software to factory settings in case of system failure or instability. For information on how to create a set of recovery discs, refer to Appendix A, "Backup and recovery."
Protecting the computer
The information in this section explains how to protect the computer from damage caused by a virus, a security breach, a power surge, or...
Notebook Essentials - Windows 7 - Page 15
...guide in Help and Support. The Windows operating system also provides tools to help you set up your wireless network for the first time. To use the Windows tools to set up your network, select Start, click Control Panel, click Network and Internet, click Network and Sharing Center, click Set up a new connection or network, and then click Set up a new network. Then follow the on-screen instructions...
Notebook Essentials - Windows 7 - Page 17
... program or driver, follow these steps: 1. Click Start, click All Programs, click Recovery Manager, and then click
Recovery Manager. 2. Follow the on-screen instructions. ■ Software on disc. To install software from a disc, follow these steps: 1. Insert the disc into your optical drive. 2. When the installation wizard opens, follow the on-screen instructions.
✎ Restart the computer if...
Notebook Essentials - Windows 7 - Page 21
... on the wireless device.
■ Be sure that the computer wireless antennae are free from obstructions. ■ Be sure that the cable or DSL modem and its power cord are properly connected and
that the lights are on. ■ Be sure that the wireless router or access point is properly connected to its power
adapter and the cable or DSL modem, and that...
Notebook Essentials - Windows 7 - Page 24
... basis
✎ Set reminders to back up your information periodically.
■ Before the computer is repaired or restored ■ Before you add or modify hardware or software Note the following when backing up: ■ Create system recovery points using Recovery Manager, and periodically copy them to
disc. ■ Create system restore points using the Windows System Restore...
Notebook Essentials - Windows 7 - Page 25
... and Restore. 2. Follow the on-screen instructions to set up and create a backup.
✎ Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
Notebook Essentials
19
Notebook Essentials - Windows 7 - Page 27
.... Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.
Recovering using the recovery discs
To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions.
Notebook...
Notebook Essentials - Windows 7 - Page 33
... 14 broadband Internet access 6
C
cables and cords modem 6 power 26
cleaning the display 25 cleaning the keyboard 25 cleaning the TouchPad 25 computer
turning off 12 turning on 13 computer viruses 3 Connect to the Internet wizard 6, 7 connecting to a wired network 10 connecting to an existing wireless network 7 cord, power 26 customer support Help and Support 1 user guides 1
D
devices, external...
Notebook Essentials - Windows 7 - Page 34
...external device problems 15 overheating problems 14 resources 13 software problems 14 startup problems 13 unresponsive computer 14 wireless network problems 15 turning off the computer 12
U
unresponsive computer, troubleshooting 14
user guides documentation 1
using system restore 20
V
vents 14 vents, precautions 5, 15 viruses 3
W
Windows Backup and Restore 19 Windows Connect to the Internet wizard...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... reading or writing data)
Shock events may cause different error messages to be displayed such as "Non-system disk" or "No boot device".
Software issues Some hard drive performance problems appear to mimic hard drive failure, but may actually be caused by software issues. These software issues include (but are not limited to): File corruption File fragmentation...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... more advanced diagnostics.
Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI)
The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostic tests, which can be installed to a USB key. Go to your product Software & Drivers download page to obtain:
http://welcome.hp.com/country/us/en/support.html
To launch the UEFI diagnostics, select the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...