Acer Aspire 4750Z driver and firmware
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Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 1
Aspire 4750 and 4750G Series Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 2
Revision History
Please refer to the table below for the updates made on Aspire 4750 and 4750G Series service guide.
Date
Chapter
Updates
II
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 3
... in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 4
... this manual:
SCREEN MESSAGES
Denotes actual messages that appear on screen.
NOTE WARNING CAUTION IMPORTANT
Gives bits and pieces of additional information related to the current topic.
Alerts you to any damage that might result from doing or not doing specific actions.
Gives precautionary measures to avoid possible hardware or software problems...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 9
...® Core i3 processor* • Mobile Intel® HM55 Express Chipset
System Memory
• Dual-Channel SDRAM support • Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules*
Display
• 14" LED WXGA
Graphics
• NVidia N12PGS/N12PGV • Integrated Intel® Graphics Media Accelerator (GMA) HD • Screen resolution support
For UMA •...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 15
... bay
Left view
1
Description Houses the computer's battery pack.
# Icon 1 2 3 4 HDMI
12
Item DC-in jack
Ethernet (RJ-45) port External display (VGA) port HDMI port
34 5
Description Connects to an AC adapter.
Connects to an Ethernet 10/100/1000-based network.
Connects to a display device (e.g., external monitor, LCD projector). Supports high definition digital video connections.
Chapter 1
7
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 20
...slot 2 could be reversed.
LAN Module
Item LAN Chipset Supports LAN protocol LAN connector type LAN connector location Features
Specification Broadcom BCM 57785 10/100/1000 Mbps RJ45 Left side Integrated 10/100 BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v2.2
Bluetooth Interface Item
Chipset
Data throughput Protocol Interface Connector type
Wireless Module 802.11b/g/n Item...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 24
...Memory Item
Chipset
Memory size
Keyboard Item
Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously
Battery Item
Vendor Battery Type Pack capacity Number of battery cell Package configuration
LCD 14" inch Item
Vendor & model name Screen Diagonal (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display...USB keyboard to the USB port...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 29
.... This field shows the speed of the CPU. This field shows the model name of HDD installed on primary IDE master. This field displays the serial number of HDD installed on primary IDE master. This field shows the model name of the Optical device installed in the system. Displays system BIOS version. This field displays the VGA firmware version of the system. This field shows...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 38
... the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery disk at hand, then you should create a Crisis Disk (See "Steps for
BIOS Recovery by Crisis Disk" on page 97) before you use the Flash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash. NOTE: Please connect the AC adapter power supply when...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 62
... and follow local regulations for disposal.
Removing the USB Board
1. See "Removing the Battery Pack" on page 36. 2. See "Removing the Optical Drive Module" on page 37. 3. See "Removing the Back Cover" on page 38. 4. See "Removing the Hard Disk Drive Module" on page 39. 5. See "Removing the Wireless LAN Card" on page 40. 6. See "Removing the DIMM Module...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 69
... installing the CPU, make sure to install the CPU with Pin 1 at the corner as shown.
Removing the LCD Module
1. See "Removing the Battery Pack" on page 36. 2. See "Removing the Optical Drive Module" on page 37. 3. See "Removing the Back Cover" on page 38. 4. See "Removing the Hard Disk Drive Module" on page 39. 5. See "Removing the Wireless LAN Card...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 86
... instructions in the message window. If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board.
External Optical Disk Drive Check
Do the following to isolate the problem to a controller...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 87
... to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 88
...: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 98
...
Memory count (size) appears different from actual size.
Enter BIOS Setup Utility to execute "Load Default Settings, then reboot system. DIMM System board
Speaker-Related Symptoms Symptom / Error
In Windows, multimedia programs, no sound comes from the computer.
Internal speakers make noise or emit no sound.
Audio driver Speaker System board
Speaker System board
Action in Sequence
Power...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 99
...
Reconnect hard disk/CD-ROM drives. Hard disk connection board System board
Peripheral-Related Symptoms Symptom / Error
System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems.
Serial or parallel port device problems.
Action in Sequence
Enter BIOS Setup Utility to execute "Load Default Settings", then reboot...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 100
... any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices:
• Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 105
...power on. The user can then update the latest BIOS version for this system using the regular BIOS flashing process.
Creating the Crisis Disk in Windows
Follow these steps to create the Crisis Disk: 1. Prepare a removable USB storage device (size greater than 10MB). Note that all data on the USB
storage device will be cleared during the creation of the Crisis Disk. 2. Set up another computer loaded...
Acer Aspire 4350, 4750, 4750G, 4750Z Service Guide - Page 147
... directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:
• Service guides for all models • User's manuals • Training materials • Bios updates • Software utilities •...