Acer Veriton Z291G driver and firmware
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Service Guide - Page 1
Veriton Z290G All-In-One Computer Service Guide
Service guide files and updates are available on the Acer/CSD web site; for more
information, go to http://csd.acer.com.tw
PRINTED IN TAIWAN
Service Guide - Page 2
Revision History
Refer to the table below for changes made on this version of the Veriton Z290G All-In-One Computer Service Guide.
Date
Chapter
Updates
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Veriton Z290G AIO Computer Service Guide
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..., its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Incorporated. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
Veriton Z290G AIO Computer Service Guide
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... to any physical risk or system damage that might result from doing or not doing specific actions.
Gives precautionary measures to avoid possible hardware or software problems.
Reminds you to do specific actions relevant to the accomplishment of procedures.
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Veriton Z290G AIO Computer Service Guide
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... mouse ports • 2.5-inch 5400 rpm SATA hard disk drive (HDD) • Slim type SATA tray-type or slot-in optical disc drive (ODD) • 4-in-1 card reader slot • Supports MultiMediaCard (MMC), Secure Digital (SD), Memory Stick (MS), and Memory Stick PRO (MS PRO) cards • Wired LAN: Onboard 10/100/1000 Ethernet support • WLAN option: Mini Card wireless network adapter (802...
Service Guide - Page 14
... memory Data rate Supported capacities DIMM type Supported brands Population rule
Specification Integrated in the Intel processor 2 2 GB (using two 2 GB modules) 1333 MT/s 512 MB, 1 or 2 GB 240-pin DDR3 SO-DIMM Hynix, Kingston, Micron, Unifosa, Samsung You can install memory modules in any combination as long as they match the above specifications.
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Veriton Z290G AIO Computer Service Guide
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... Setup
• Power Management Setup
• Exit Without Saving
NOTES • The screenshots used in this section are for illustration only. The values displayed may not be the same as those in your computer.
• In the descriptive tables following each of the menu screen illustrations, settings in boldface are the default and suggested settings.
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...Number System BIOS Version BIOS Release Date Asset Tag Number
Description Type of processor installed on the system Speed of the processor installed on the system Size of system memory detected during boot-up Official model name of the computer. System serial number. Current system BIOS version Date when the CMOS setup utility was released. System asset tag number
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Veriton Z290G Service Guide
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... harmful software from executing and propagating on the computer or network.
ASF is short for Alert Standard Format. When enabled, the ASF controller will be activated and allowed to communicate with a remote management server.
When enabled, some or all of the memory between the 2 GB and 4 GB limits to addresses above 4 GB. This is a workaround for the PCI...
Service Guide - Page 28
... prompted to enter the password when trying
to access the Setup Utility. • System - User will be prompted to enter the password both
during boot-up and when trying to access the Setup Utility.
Setup System
When enabled, user can use a bootable USB flash drive or USB based external hard drive to boot up the system.
Enabled Disabled
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Veriton Z290G Service Guide
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... form and validate it by special hardware and software. This keeps sensitive date safe. • * These fields are only visible when a TPM controller/module is installed and the TCG/TPM Support field is set
to Yes.
Note the following before you define a system password: • The maximum length of password contains 8 alphanumeric characters. The following keys are...
Service Guide - Page 56
...from the computer. 3. Unplug the network cable and all connected peripheral devices from the computer. 4. Place the computer on a flat, steady surface. 5. Remove the TV stand and the rear cover. 6. Verify that the processor, memory module(s), and expansion board(s) are properly seated. 7. Verify that all power and data cables are firmly and properly attached to the installed drives. 8. Verify that...
Service Guide - Page 58
... video adapter installed in the system that have optional ROMs.
Initializes all the output devices.
Allocate memory for ADM module and uncompress it. Give control to ADM module for initialization. Initialize language and font modules for ADM. Activate ADM module.
Initializes the silent boot module. Set the window for displaying text information.
Displaying sign-on message, CPU information, setup...
Service Guide - Page 59
... detection. Initializes IPL devices controlled by BIOS and option ROMs. Initializes remaining option ROMs. Generate and write contents of ESCD in NVRam. Log errors encountered during POST. Display errors to the user and gets the user response for error. Execute BIOS setup if needed / requested. Check boot password if installed. Late POST initialization of chipset registers. Program the peripheral...
Service Guide - Page 63
... system configuration in POST.
The NVRAM data used to store Plug'n'Play (PnP) data was not used for system configuration in POST due to a data error.
Two or more Static Devices are trying to use the same resource space (usually Memory or I/O).
A PCI adapter generated an I/O resource conflict when configured by BIOS POST.
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... Windows
saving mode when the Power Management systems, check settings in Power Management Property of
Mode is set to Enabled.
the Control Panel.
• Reload software from Recovery CD.
Blinking cursor only; system does not work. • IDE drive connection/cables
• IDE disk drives
• See "Undetermined Problems".
• Mainboard
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.../DVD-ROM drive can play audio CD but • Turn up the sound volume.
no sound output.
• Speaker power/connection/cable.
• CD/DVD-ROM drive.
NOTE Make sure the optical disc drive is configured correctly in CMOS Setup, the cable/jumper are set correctly and the drive's optical lens is clean before diagnosing any optical drive problems.
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.../Error Audio software program invoked but no sound comes from speakers.
Action/FRU • Speaker power/connection/cable
Modem-related Symptoms
Symptom/Error
Action/FRU
Modem ring cannot wake up system from suspend mode.
• For an external modem, make sure Power on By Ring in BIOS Setup or Power Management is set to Enabled. For the PCI modem, make sure Wake up by PCI card is set...
Service Guide - Page 68
... the power button does not turn on • Power switch cable assembly. the system
Executing software shutdown from
• Enter CMOS Setup and load the default settings.
Windows98 Start menu does not turn off the • Reload software from Recovery CD. system. (Only pressing power button can
turn off the system).
No system power
Mainboard
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...'s website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all Acer notebook, desktop, All-In-One (AIO) and server models including: • Service guides for all models • User's manuals • Training materials • BIOS updates • Software utilities • Spare parts lists •...