HP CQ2701 driver and firmware
Related HP CQ2701 Manual Pages
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HP Limited Warranty and Support Guide - Page 5
... Product" is limited to the hardware components and required firmware. The term "HP Hardware Product" DOES NOT include any software applications or programs; non-HP products or non-HP branded peripherals. All non-HP products or non-HP branded peripherals external to the HP Hardware Product-such as external storage subsystems, displays, printers, and other peripherals-are provided "AS IS" without...
HP Limited Warranty and Support Guide - Page 7
... informs you otherwise in writing.
Types of Warranty Service
To enable HP to provide the best possible support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use HP remote support solutions where applicable.
HP strongly encourages you to accept the use of or...
HP Limited Warranty and Support Guide - Page 8
... these service upgrades, refer to the HP Web site at: http://www.hp.com/support
Options and Software Limited Warranties
The Limited Warranty terms and conditions for most HP-branded options (HP Options) are as set forth in the Limited Warranty applicable to the HP Option and are included in the HP Option product packaging. If your HP Option is installed in an HP...
HP Limited Warranty and Support Guide - Page 9
... questions and software update information. • Set up and configuring software. • Troubleshooting to determine system or software usage problems. • Basic steps of using non-HP software; advanced feature support for HP software.
Software technical support does NOT include assistance with:
• Non-HP software that doesn't ship with computing product. • Installing HP...
HP Limited Warranty and Support Guide - Page 11
... for help with setting up and using your
computer. 2 Use the Help and Support Center for help with hardware and software questions. Click Start,
and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following:
• E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers.
3 If...
HP Limited Warranty and Support Guide - Refurbished Desktops - Page 5
...Product" is limited to the hardware components and required firmware. The term "HP Hardware Product" DOES NOT include any software applications or programs; non-HP products or non-HP branded peripherals. All non-HP products or non-HP branded peripherals external to the HP Hardware Product - such as external storage subsystems, displays, printers and other peripherals - are provided "AS IS" without...
HP Limited Warranty and Support Guide - Refurbished Desktops - Page 7
... informs you otherwise in writing.
Types of Warranty Service To enable HP to provide the best possible support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests or use HP remote support solutions where applicable.
HP strongly encourages you to accept the use of, or...
HP Limited Warranty and Support Guide - Refurbished Desktops - Page 9
...the problem over the telephone. This may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. In order to receive onsite support, you must: (a) have a representative present when HP provides warranty services at your site; (b) notify HP if products are being used in an environment which poses a potential...
HP Limited Warranty and Support Guide - Refurbished Desktops - Page 11
... questions and software update information. • Set up and configuring software. • Troubleshooting to determine system or software usage problems. • Basic steps of using non-HP software; advanced feature support for HP software.
Software technical support does NOT include assistance with:
• Non-HP software that doesn't ship with computing product. • Installing HP...
HP Limited Warranty and Support Guide - Refurbished Desktops - Page 12
... for help with setting up and using your
computer. 2 Use the Help and Support Center for help with hardware and software questions. Click Start,
and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following:
• E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers.
3 If...
Quick Setup Guide - Page 5
... features of your computer.
● Learn how to use the Microsoft Help and Support
Windows 7 operating system. Click Start, and then click Help and Support or visit
● Find Windows 7 password
http://www.hp.com/go/win7.
information.
● Find links to driver updates. ● Read frequently asked
questions.
Windows 7 troubleshooting tools 1. Click Start, click Control Panel, and then...
Quick Setup Guide - Page 7
... the television cable or the telephone line cord to the surge protection device, and then connect the device to the computer.
3. Download and install operating system updates. a. Find out what operating system and version your computer is currently running. (Click Start > Control Panel and double-click System. The operating system and version are shown under Windows edition.) b. Open your internet...
Quick Setup Guide - Page 8
...Select your computer operating system. g. Click Download next to each update you wish to download. h. Follow the on-screen instructions to install each downloaded update. 4. Look in the computer box for additional printed details or updates. 5. Read the Safety and Regulatory Information document in the HP User Manuals folder. 6. Read the Safety & Comfort Guide for proper workstation setup, posture...
Quick Setup Guide - Page 21
... network (LAN). Do not connect a telephone cable to the network adapter, and do not plug a network cable into a telephone service line; doing so might damage the network adapter.
Run the wireless setup wizard:
1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center.
2. In the Network and Sharing Center window, click Set up a connection or network...
Quick Setup Guide - Page 22
..., to revert to an earlier version of a driver, click Rollback Driver, and then follow the on-screen instructions.
Microsoft System Restore
If you have a problem that might be due to software that was installed on your computer, use System Restore to return the computer to a previous restore point. You can also set restore points manually.
NOTE: Always use this System...
Quick Setup Guide - Page 23
... the program you want to install, click Next, and follow the on-screen instructions.
4. When you have finished reinstalling, restart the computer. Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers.
To uninstall a program: 1. Close all software programs and folders. 2. Click Start, and then click Control Panel. 3. Under Programs, click...
Troubleshooting & Maintenance Guide - Page 12
... update a driver, click Update Driver, and then follow the on-screen instructions.
Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow the on-screen instructions.
If you have a problem that might be due to software that was installed on your computer, use System Restore to return the computer to a previous restore point. You can also set restore points manually...
Troubleshooting & Maintenance Guide - Page 13
...the program you want to install, click Next, and follow the on-screen instructions.
4. When you have finished reinstalling, restart the computer. Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers.
To uninstall a program: 1. Close all software programs and folders. 2. Click Start, and then click Control Panel. 3. Under Programs, click...
Troubleshooting & Maintenance Guide - Page 14
... menu. 2. Through the hard disk drive, by pressing F11 on the keyboard during system startup. 3. Through recovery media that you create. 4. Through recovery discs purchased from HP Support. To purchase recovery discs, visit
http://www.hp.com/support.
System Recovery from the Windows 7 Start Menu
CAUTION: System Recovery deletes all data and programs you created or installed. Back up any important...
Troubleshooting & Maintenance Guide - Page 19
... clean the inside and outside of your computer.
Software updates
Use Windows Update to fix operating system bugs and improve performance. Also, be sure to check for driver updates for your hardware and new versions of your favorite programs.
Windows Update
Run Windows Update monthly to install updates.
Hard disk diagnostic
Sometimes a failing hard disk can be caught beforehand by using Hard...