HP CQ58-bf0 driver and firmware
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 2
... (when the unit is turned on and the hard drive is reading or writing data)
Shock events may cause different error messages to be displayed such as "Non-system disk" or "No boot device".
Software issues Some hard drive performance problems mimic hard drive failure, but are often caused by software issues. These include (but are not limited to...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 3
... most difficult software problems to trace is file corruption, because corruption occurs very easily during routine computer handling. For example, powering off the ...drive.
Read Errors
HDDs can fail due to the same read errors. In this situation, a low-level format of the drive can be performed. Refer to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for HP...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 5
... more advanced diagnostics.
Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI)
The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostic tests, which can be installed to a USB key. Go to your product Software & Drivers download page to obtain:
http://welcome.hp.com/country/us/en/support.html
To launch the UEFI diagnostics, select the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
• Install and maintain a virus protection program to prevent failures due to viruses. • Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
Regulatory, Safety and Environmental Notices User Guide - Page 9
... screen, type c, and then select Control Panel. 2. Select System and Security, and then in the System area, select Device Manager.
A list displays all the devices installed on your computer. For non-Windows operating systems, follow the instructions provided by your operating system to identify a hardware device such as a wireless LAN (WLAN) network device. Regulatory markings for your country or...
Regulatory, Safety and Environmental Notices User Guide - Page 22
... line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send...
Regulatory, Safety and Environmental Notices User Guide - Page 27
... line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send...
Regulatory, Safety and Environmental Notices User Guide - Page 49
... the JIS C 0950 material declaration for this product, see the HP Web site at http://www.hp.com/go/jisc0950.
Mexico Sustainable Energy Use Law
This product has ...power consumption of your product may be higher or lower than the value reported on the Mexico product energy label due to factors such as configuration (components and modules chosen) and usage (tasks being performed, software installed...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 6
... procedures 28
Serial number ...28 Computer feet ...29 Battery ...30 Service door ...31 Hard drive ...32 Optical drive ...34 WLAN module ...36 Memory module ...37 RTC battery ...38 Keyboard ...39 Top cover ...41 Power button board 44 Speaker assembly 45 TouchPad button board 46 USB board ...47 Security cable lock 48 Power connector ...49 Display assembly ...50 System board ...57 Fan...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 12
...all the devices installed in your computer.
Locating software
▲ To find out what software is installed on your computer, from the Start screen, right-click using the mouse or swipe from the top of the TouchPad to display the apps and then select the All apps icon.
Right side
Component (1) (2)
Optical drive Optical drive light Optical drive eject button
(3)
USB 2.0 port
Description Reads...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 77
... Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 78
..., or disconnect any device, cable, or cord.
1. From the Start screen, select the HP Support Assistant app. 2. Select Updates and then tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions.
4. At the download area, follow these steps: a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. Make a note of...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 80
... system and the programs that were
installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers
and software, but not other software applications. ● Factory Reset-Restores the computer to the state its original factory state by deleting all
information from the hard drive and re-creating the partitions. Then...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 81
... support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub.
● Be sure that the computer is connected to AC power before you begin creating the recovery media.
Creating recovery...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 82
... data, apps, and settings, and reinstall Windows.
For more information, see Remove everything and reinstall Windows on page 76.
● If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the recovery partition (select models only) or recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 84
... your permission or password when using Refresh. See Windows Help and Support for more information. From the Start screen, type h, and then select Help and Support.
To start Refresh:
1. On the Start screen, point to the far-right upper or lower corner of the screen to display the charms.
2. Click Settings.
3. Click Change PC settings in the...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 85
... corner of the screen, and then select General from the PC settings screen.
4. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the recovery media you created, you can choose from one of the following...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide - Page 86
... on page 78. 3. Follow the on-screen instructions.
Changing the computer boot order
If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection for an optical drive or a USB flash drive. To change the boot order: 1. Insert...