HP Pavilion 10 TouchSmart 10z-f100 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... reading or writing data)
Shock events may cause different error messages to be displayed such as "Non-system disk" or "No boot device".
Software issues Some hard drive performance problems appear to mimic hard drive failure, but may actually be caused by software issues. These software issues include (but are not limited to): File corruption File fragmentation...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... more advanced diagnostics.
Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI)
The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostic tests, which can be installed to a USB key. Go to your product Software & Drivers download page to obtain:
http://welcome.hp.com/country/us/en/support.html
To launch the UEFI diagnostics, select the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
User Guide - Windows 8.1 - Page 2
... purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details.
To obtain the latest information in this guide, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.
Software terms
By installing, copying, downloading, or...
User Guide - Windows 8.1 - Page 7
... your computer and information ...42 Using passwords ...42 Setting Windows passwords 43 Setting Setup Utility (BIOS) passwords 43 Using Internet security software ...43 Using antivirus software ...44 Using firewall software ...44 Installing software updates ...44 Installing critical security updates 44 Installing HP and third-party software updates 44 Securing your wireless network ...45...
User Guide - Windows 8.1 - Page 52
... c, and then select Control Panel. Select System and Security, select Windows Update, select Change settings, and then follow the on-screen instructions.
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this location...
User Guide - Windows 8.1 - Page 55
... any device, cable, or cord. 1. From the Start screen, type hp support assistant, and then select the HP Support
Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If...
User Guide - Windows 8.1 - Page 56
... a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Downloads tab. 3. Enter the product name in the text box, and then click Go. 4. Select your computer model, and then select...
User Guide - Windows 8.1 - Page 57
..., and then select Help and Support.
Creating HP Recovery media
HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and...
User Guide - Windows 8.1 - Page 59
... the operating system and the software that was installed at the factory.
The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery.
What you need to know
● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or...
User Guide - Windows 8.1 - Page 63
... HP Recovery Manager 52
bottom 13 buttons
left TouchPad 9 power 10 right TouchPad 9
C caring for your computer 39 cleaning your computer 39 components
bottom 12 display 8 left side 6 right side 6 top 9 connecting to a WLAN 17 connector, power 6 corporate WLAN connection 17 critical battery level 35 critical security updates, installing 44
D deleted files
restoring 50 Disk Cleanup software 38 Disk...
User Guide - Windows 8.1 - Page 64
... 6 security, wireless 16 serial number 12 serial number, computer 12
service labels locating 12
setting password protection on wakeup 33
setup of WLAN 16 Setup Utility (BIOS) passwords
43 shipping the computer 40 shutdown 37 Sleep
exiting 33 initiating 33 slots memory card reader 7, 20 security cable 6 software Disk Cleanup 38 Disk Defragmenter 38 software updates, installing 44 speakers...
HP Pavilion 10 Notebook PC Maintenance and Service Guide - Page 2
... editions of Windows 8. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows 8 functionality. See http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License...
HP Pavilion 10 Notebook PC Maintenance and Service Guide - Page 57
... any device, cable, or cord.
1. From the Start screen, type hp support assistant, and then select the HP Support Assistant app.
2. Click Updates and tune-ups, and then click Check for HP updates now.
3. Follow the on-screen instructions.
4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If...
HP Pavilion 10 Notebook PC Maintenance and Service Guide - Page 58
... a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Downloads tab. 3. Enter the product name in the text box, and then click Go. 4. Select your computer model, and then select...
HP Pavilion 10 Notebook PC Maintenance and Service Guide - Page 63
..., and then select Help and Support.
Creating HP Recovery media
HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and...
HP Pavilion 10 Notebook PC Maintenance and Service Guide - Page 65
... the operating system and the software that was installed at the factory.
The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery.
What you need to know
● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or...
HP Pavilion 10 Notebook PC Maintenance and Service Guide - Page 67
... storage device. CAUTION: Using Restore completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The recovery tool reinstalls the original operating system and programs and drivers that were installed at the factory. Software, drivers, and updates not installed at the factory must be manually...