HP ENVY 15-q300 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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... 8. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows 8 functionality. See http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA...
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...-certified wireless display (select models only 4 Opening to the Windows desktop instead of the Start screen 5 This PC ...5 3 Backup, restore, and recovery updates ...6 Using Windows backup and restore ...6 Checking for recovery partitions ...6 Using HP Software Setup (select models only 6 Using other backup, restore, and recovery tools 6 4 Specifications update ...7 Input power ...7 5 More HP...
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...the steps for accessing HP Software Setup have changed. To access HP Software Setup: 1. From the Start screen, type HP Software Setup.
NOTE: If the HP Software Setup app does not appear, your system does not support this feature. Refer to the User Guide for restore and recovery steps for your computer. 2. Select HP Software Setup. 3. Follow the on-screen instructions to reinstall drivers or select...
ENVY Notebook Maintenance and Service Guide - Page 2
... 8. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality. See for http://www.microsoft.com details.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA...
ENVY Notebook Maintenance and Service Guide - Page 6
... the BIOS version ...65 Downloading a BIOS update ...66
8 Using Setup Utility (BIOS) in Windows 7 ...67 Starting Setup Utility (BIOS) ...67 Updating the BIOS ...67 Determining the BIOS version ...67 Downloading a BIOS update ...67
9 Using HP PC Hardware Diagnostics (UEFI) ...69 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 69
10 Backing up, restoring, and recovering in Windows...
ENVY Notebook Maintenance and Service Guide - Page 20
... installed. NOTE: The Digital Product Key is automatically recognized and activated by Microsoft operating systems when a Windows 8 or Windows 8.x operating system is reinstalled using HP-approved recovery methods.
● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices...
ENVY Notebook Maintenance and Service Guide - Page 39
...001 691740-001 691739-001
Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems.
To update BIOS: 1. Navigate to www.hp.com. 2. Click Support & Drivers > click Drivers & Software. 3. In the Enter a product...
ENVY Notebook Maintenance and Service Guide - Page 73
... Setup Utility (BIOS) in Windows 8
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup...
ENVY Notebook Maintenance and Service Guide - Page 74
..., or disconnect any device, cable, or cord. NOTE: If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. From the Start screen, type support, and then select the HP Support Assistant app.
‒ or - From the Windows desktop, click the question mark icon in the taskbar. 2. Click Updates and tune-ups...
ENVY Notebook Maintenance and Service Guide - Page 75
... Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or...
ENVY Notebook Maintenance and Service Guide - Page 76
... location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the...
ENVY Notebook Maintenance and Service Guide - Page 77
... select Run. Download any version of UEFI for a specific product: 1. Go to http://www.hp.com/support, and then select your country. The HP Support page is displayed. 2. Click Drivers & Downloads. 3. In the text box, enter the product name, and then click Go.
- or - Click Find now to let HP automatically detect your product.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 69
ENVY Notebook Maintenance and Service Guide - Page 79
...the on-screen instructions.
HP Recovery Manager is a software program that allows you to create recovery media (using either a flash drive or set of DVDs) after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory...
ENVY Notebook Maintenance and Service Guide - Page 80
... use an external optical drive (purchased separately) to create recovery discs. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub. If you cannot create the DVD media yourself, you can obtain recovery discs for your computer from HP. See the Worldwide...
ENVY Notebook Maintenance and Service Guide - Page 81
... you need to know before you get started
● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer.
IMPORTANT: Recovery through HP Recovery Manager should be used as a final attempt to...
ENVY Notebook Maintenance and Service Guide - Page 82
...screen instructions.
Changing the computer boot order
If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive. To change the boot order: 1. Insert the HP Recovery media. 2. Start Computer Setup...
ENVY Notebook Maintenance and Service Guide - Page 85
... last restore point, but it does affect software you may have installed. For example, if you download a photo from a digital camera and then restore the computer to the state it was on the previous day, the photo remains on the computer. However, if you install photo viewing software and then restore your computer to the state it was on the...
ENVY Notebook Maintenance and Service Guide - Page 86
... > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup.
NOTE: Windows includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information.
To restore, see Restoring...
ENVY Notebook Maintenance and Service Guide - Page 87
...screen instructions to restore your backup.
NOTE: Windows includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information.
Recovering the original system using HP Recovery Manager
HP Recovery Manager...
ENVY Notebook Maintenance and Service Guide - Page 88
...Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions.
Recovering using the recovery media
1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external optical
drive, and then restart the computer. - or - Insert the recovery flash drive into a USB port on your computer, and then...