HP ENVY 15z-q100 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
Related HP ENVY 15z-q100 Manual Pages
Download the free PDF manual for HP ENVY 15z-q100 and other HP manuals at ManualOwl.com
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more. The following sections explain how to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures.
Symptoms of Hard Drive Issues
The symptoms of hard drive issues can be traced to connector issues, shock events, software issues, and more. The...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 3
...most difficult software problems to trace is file corruption, because corruption occurs very easily during routine computer handling. For example, powering off the...drive.
Read Errors
HDDs can experience issues due to read errors. In this situation, a low-level format of the drive can be performed. Refer to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for HP...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
Regulatory, Safety and Environmental Notices User Guide - Page 21
In order to program this information into your fax machine, you should complete the steps outlined in the faxing software instructions.
U.S. modem declarations
Refer to the following modem vendor declarations for the modem device installed in your computer:
Modem notices 11
Regulatory, Safety and Environmental Notices User Guide - Page 25
... line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send...
Regulatory, Safety and Environmental Notices User Guide - Page 51
... information" of the product IT ECO Declaration at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecodesktoppc.html. Where applicable, activate and deactivate a wireless network using the instructions included in the product user guide or the operating system. Information is also available at http://www.hp.com/ support.
IT ECO declarations
For notebook PCs, go to http...
Regulatory, Safety and Environmental Notices User Guide - Page 62
... label. Actual power consumption of your product may be higher or lower than the value reported on the Mexico product energy label due to factors such as configuration (components and modules chosen) and usage (tasks being performed, software installed and running,... products bearing the TCO Certified Edge logo.
52 Chapter 6 Environmental notices for desktops, thin clients and personal workstations
HP ENVY m6 Notebook PC HP ENVY Notebook PC Maintenance and Service Guide - Page 2
... 8. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality. See for http://www.microsoft.com details. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA...
HP ENVY m6 Notebook PC HP ENVY Notebook PC Maintenance and Service Guide - Page 6
... cable 72 Subwoofer ...73 Speakers ...75 TouchPad assembly 77 Power button board 79 Keyboard ...80
7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 84 Starting Setup Utility (BIOS) ...84 Updating the BIOS ...84 Determining the BIOS version 84 Downloading a BIOS update 85 Using HP PC Hardware Diagnostics (UEFI 86 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device...
HP ENVY m6 Notebook PC HP ENVY Notebook PC Maintenance and Service Guide - Page 52
...001 691740-001 691739-001
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems.
To update BIOS:
1. Navigate to www.hp.com.
2. Click Support & Drivers > click Drivers & Software.
3. In the Enter a product...
HP ENVY m6 Notebook PC HP ENVY Notebook PC Maintenance and Service Guide - Page 92
... HP PC Hardware Diagnostics (UEFI)
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup...
HP ENVY m6 Notebook PC HP ENVY Notebook PC Maintenance and Service Guide - Page 93
... any device, cable, or cord.
1. From the Start screen, type hp support assistant, and then select the HP Support Assistant app.
2. Click Updates and tune-ups, and then click Check for HP updates now.
3. Follow the on-screen instructions.
4. At the download area, follow these steps
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If...
HP ENVY m6 Notebook PC HP ENVY Notebook PC Maintenance and Service Guide - Page 94
...: NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. There are two options to download HP PC Hardward Diagnostics to USB device. Option 1: HP PC Diagnostics homepage-Provides access to the latest UEFI version. 1. Go to http://www.hp.com/go/techcenter/pcdiags. 2. Click the UEFI Dowload link, and then select Run. Option 2: Support and Drivers pages...
HP ENVY m6 Notebook PC HP ENVY Notebook PC Maintenance and Service Guide - Page 96
... and all hardware-related drivers and software, but not other software applications ● Factory Reset-Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory. See Creating HP Recovery media on page 89...
HP ENVY m6 Notebook PC HP ENVY Notebook PC Maintenance and Service Guide - Page 98
... then configures the settings for the programs that were installed at the factory.
● Minimized Image Recovery (select models only)-Reinstalls the operating system and all hardwarerelated drivers and software, but not other software applications.
● Factory Reset-Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the...
HP ENVY m6 Notebook PC HP ENVY Notebook PC Maintenance and Service Guide - Page 99
... allows System Recovery and Minimized Image Recovery.
What you need to know
● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer.
● Recovery through HP Recovery Manager should...