HP ENVY TouchSmart 14-k111nr driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
Related HP ENVY TouchSmart 14-k111nr Manual Pages
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... reading or writing data)
Shock events may cause different error messages to be displayed such as "Non-system disk" or "No boot device".
Software issues Some hard drive performance problems appear to mimic hard drive failure, but may actually be caused by software issues. These software issues include (but are not limited to): File corruption File fragmentation...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
Start Here - Page 2
... 8. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows 8 functionality. See http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA...
Start Here - Page 10
...the steps for accessing HP Software Setup have changed. To access HP Software Setup: 1. From the Start screen, type HP Software Setup.
NOTE: If the HP Software Setup app does not appear, your system does not support this feature. Refer to the User Guide for restore and recovery steps for your computer. 2. Select HP Software Setup. 3. Follow the on-screen instructions to reinstall drivers or select...
User Guide - Page 2
... constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: June 2013
Document Part Number: 726734-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any...
User Guide - Page 8
... computer 52
9 Securing your computer and information 54 Using passwords ...54 Setting Windows passwords 55 Setting Setup Utility (BIOS) passwords 55 Using Internet security software ...55 Using antivirus software ...56 Using firewall software ...56 Installing software updates ...56 Installing Windows updates 56 Installing HP and third-party software updates 57 Securing your wireless network...
User Guide - Page 66
... or cable modem and your home network
to protect all the computers on the network.
When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked.
Installing software updates
HP, Microsoft Windows, and third-party software installed on your computer should...
User Guide - Page 67
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/go/contactHP. At this location, you can also register to receive automatic update notifications when they become available. If you have installed third-party software after you ...
User Guide - Page 70
... device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is more recent than your BIOS...
User Guide - Page 72
... certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). You can also manually create a system...
User Guide - Page 76
... corner of the screen, and then select General from the PC settings screen.
4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following...
User Guide - Page 80
...battery power 42 Beats Audio 23, 39 Beats Audio Control Panel 23 Beats Audio hot key 23 BIOS determining version 59 downloading an update 60 updating 59 Bluetooth device 15, 19 Bluetooth label 14
boot order changing HP Recovery Manager 67
bottom 14 buttons
left TouchPad 9 power 11 right TouchPad 9
C cables
USB 48 caps lock light, identifying 10 caring for your computer 51 checking audio functions...
User Guide - Page 82
... 65 restoring files 64 system restore point 62, 64 Windows button, identifying 12 Windows passwords 55 Windows updates, installing 56 Wireless Assistant software 15 wireless button 15 wireless certification label 14 wireless controls button 15 operating system 15 Wireless Assistant software
15 wireless light 10, 15 wireless network (WLAN)
connecting 17 corporate WLAN connection
17 equipment needed...
HP Envy 14 Sleekbook - Maintenance and Service Guide - Page 92
... device, cable, or cord.
1. From the Start screen, select the HP Support Assistant app.
2. Click Updates and tune-ups, and then click Check for HP updates now.
3. Follow the on-screen instructions.
4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is more recent than your BIOS...
HP Envy 14 Sleekbook - Maintenance and Service Guide - Page 97
... h, and then select Help and Support.
Creating HP Recovery media
HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and...
HP Envy 14 Sleekbook - Maintenance and Service Guide - Page 101
... corner of the screen, and then select General
from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the
on-screen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following...